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“Wedding Dreams came true”

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Radisson Quad City Plaza Hotel
Ranked #11 of 26 Hotels in Davenport
GreenLeadersSilver level
Washington, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wedding Dreams came true”
Reviewed February 20, 2013

My husband and I had our wedding venue cancel on us 1 month before our big day. We came to the Radisson in a panic and had all or our stress lifted off of us. The hotel is beautiful with a waterfall, "street lamps" inside, live music, restaurant (food is fabulous), sleep number beds, and river view. The staff went above and beyond to make sure all of the details from our wedding could still happen. We worked with Bridgett who was organized, friendly, and very personable. We had our wedding ceremony and reception at the Radisson - all of our guests were very pleased with the service (people actually came up to me after the wedding to share compliments of how friendly the staff were). Could not have dreamed of a better place to take my business.

  • Stayed February 2013, traveled with family
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Helpful?
Thank GV2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina W, Manager at Radisson Quad City Plaza Hotel, responded to this review, February 21, 2013
Thank you for taking the time to write a review in regards to the service that you received during your stay at the Radisson Quad City Plaza Hotel. We are so happy that we were able to accommodate you for your wedding! Your comments will be passed to noted staff members. We appreciate you taking the time to tell us about your stay, and we welcome the opportunity of serving you once again in the near future!
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723 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
Chicago, Illinois
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 18, 2013

Hotel is very clean and staff is friendly. We were there for a large event at the attached convention center. Walkway was very convenient. Hotel restaurant was overpriced, but lots of options nearby. It's also just a few steps to the casino. Rooms are a little outdated.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jhnsnclln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina W, Manager at Radisson Quad City Plaza Hotel, responded to this review, February 20, 2013
We appreciate you taking the time to tell us about your stay, and the service that our staff provided. I am fully aware that you have many choices in hotels, and we are happy you have continued to choose our location. We welcome the opportunity to continue serving you again in the near future. Please check back with us and look for our guest room renovations - coming soon! Thank you for selecting our hotel!
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Cedar Rapids, Iowa
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 1, 2013

Myself and my two daughters stayed at this hotel in January 2013 for one night. Check in was easy. The location is very nice, setting is lovely, rooms great, beds comfortable.

Our issue occurred in the evening when we went to the pool area at 7pm on a sunday night. We walked in to find 12-15 people in there with lights, video cameras, etc. We were told they were "filming" and we could not swim. A hotel worker poked his head in at that point and told them we were hotel guests and they couldnt restrict us from the pool. The people asked for 15 min and we said ok. We were only allowed to sit in one small area. Soon two women scantily dressed in thong bikinis started seductively dancing and loud music was being played, while some guy was filming. I turned my daughter's backs to them so they couldnt see. I wanted to leave but my 10 yr old had been waiting all day to swim so we waited. After 15 min of this and feeling uncomfortable, they moved to the other side of the pool area and we were told we could swim. We were in the water maybe 5 min when one of the women was now being filmed gyrating in front of this guys face. I pulled my girls immediately from the water and told them we had to leave. This was completely inappropriate for children to be around. The girls were very upset and as we left the pool area the same hotel worker came running up to us and asked if all was ok. I told him no and described what was going on. He did not apologize, but asked our room number. We assumed he would either have them leave and call us, or do something for us but nothing. Clearly the staff was aware of what this people, who were not hotel guests, were doing.

The next morning I went to settle the bill and again complained to the staff, expressing my upset and concern. Nothing further was done. Upon arriving home I tried to find a contact for a manager or email for the hotel without luck, so I emailed customer service. I did hear back from them... twice in fact. Both times they stated they had filed a formal issue with the hotel and I got absolutely NO response from the hotel at all. It made me feel that either the hotel was condoning this kind of behavior or simply did not care. Maybe someone was getting paid on the side for this? I dont know. All I know is that my two young daughters had to witness what was like the filming for a porn type movie, and were not able to swim in the public hotel pool, which they had been looking forward to all day. And this was 7pm, not the middle of the night!

I am appalled that something like this would be allowed to occur in an upscale, not inexpensive hotel such as this with the staff aware. And I am even more appalled that no one from the hotel cared enough to respond to my concerns or to make this right. Never will we stay here again, not even for free. This colored the entire evening of what should have been a fun night. I am not a complainer at all... but this was simply unbelievable.

  • Stayed January 2013, traveled with family
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Helpful?
25 Thank tln331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina W, Manager at Radisson Quad City Plaza Hotel, responded to this review, February 4, 2013
Thank you very much for taking the time to review our hotel, however I am sorry to hear of your unsatisfactory experience. We pride ourselves on making sure our Guests are well taken care of and I want you to know that this type of activity is not condoned on our property. The problems that you encountered are completely unacceptable and will absolutely be addressed. I know that your experience is not indicative of what our hotel is capable of and I am certain that many of our processes will be improved because of your feedback. I invite you to give us another try and experience what our hotel is known for, excellent customer service. Thank you again for taking the time to give us some insight into your experience.
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1 review
Reviewed January 26, 2013

We stayed one night for a dance competition. The location was great for the Adler theater but the pool was very small and there is no hot tub. We thought it was a lot to pay for the room. The location is ideal, we walked to dinner. There was plenty of choices for restaurants and several close enough to walk even in the winter. The hotel was really loud but there was also hundreds of kids there for dance. The beds were sleep number, which seem nice but not so much if you have to share a double with someone. Overall nice but we will not be staying there again due to the pool.

  • Stayed January 2013
    • Value
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Helpful?
Thank Ali216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina W, Manager at Radisson Quad City Plaza Hotel, responded to this review, January 28, 2013
Receiving feedback from our guests enables us to improve in areas of concern. Guest satisfaction is one of our major goals, and we appreciate you taking the time to tell us about your stay. Thank you for selecting our hotel, and we look forward to serving you again in the near future!
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Huntsville, Alabama
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 11, 2013

I stayed at this property for buisness and it was a most pleasant experience. The rooms were clean and the bed was a sleep number. The staff was very attentive to all needs and requirements. Parking was adequate and it was free, a very good thing. Check in and out was very simple and effecient. No complaints with this saty.

  • Stayed November 2012, traveled on business
    • Value
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Helpful?
Thank Lantis34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina W, Manager at Radisson Quad City Plaza Hotel, responded to this review, January 14, 2013
We are glad that you had such a wonderful experience during your stay! We appreciate you taking the time to tell us about your stay, and we welcome the opportunity of serving you again in the near future. Be sure to come back and check out our room renovations that will begin this year! Thank you for selecting the Radisson Quad City Plaza.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Moline
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 29, 2012

I have stayed at this Radisson several times over the years and it is always a nice place to visit. The staff is friendly and go out of their way to insure a pleasant stay! Upon check in during my last visit the desk clerk remembered me and, seeing from my records that I had not been in for a while, offered me a discounted rate. She then asked about my dinner plans? I told her that my lady friend and I would be dinning at the hotel. The clerk then surprised me by offering a 20% off coupon for our meal. Feeling really good about all this I road the glass elevator up to my room on the 6th floor. I usually ask for a smoking room because my lady smokes and I, too enjoy a good cigar after dinner. Even the smoking rooms at this Radisson are clean and smell nice. After being joined by my lady, we ordered room service. The food was very good and the server who brought it up was excellent! My only complaint is that I wish there would have been a fridge in our room. We just couldn't eat everything that our server brought and some of it did go to waste. The sleep number beds are very nice, and after a good night's rest, and a long hot shower, we decided to go down and enjoy breakfast in The Waterfall Lounge. My lady always tells me how she hates to leave when we stay at this hotel and I have to agree with her. It is truly one of my favorite places in the QCA

Room Tip: I try to stay on the 6th floor. View is fantastic!
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  • Stayed December 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank rabbitmoh2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina W, Manager at Radisson Quad City Plaza Hotel, responded to this review, December 31, 2012
Guest satisfaction is one of our major goals, and I am happy that our staff was able to make your experience with us enjoyable. Please stay tuned for a new Chop House dinner menu in mid-February! Thank you for your continued patronage with us. We look forward to the opportunity to serve you again. Have a Happy New Year!
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Farmington, Illinois
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 21, 2012

Enjoyed our mid week getaway to Davenport. The riverview was wonderful and enjoyed watching the eagles. The room was very comfortable and well furnished. We don't normally stay at full service hotels so this was a nice change. The open lobby area was very welcoming. Would definately stay again on return trips.

Room Tip: Riverview is great
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina W, Manager at Radisson Quad City Plaza Hotel, responded to this review, December 26, 2012
We are glad that you had such a wonderful experience during your stay! The eagle watching from our riverview rooms this time of the year is amazing! Be sure to come back and check out our room renovations that will begin in 2013! Thank you for choosing Radisson, have a safe and Happy New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Quad City Plaza Hotel

Property: Radisson Quad City Plaza Hotel
Address: 111 E 2nd St, Davenport, IA 52801-1501
Phone Number:
Location: United States > Iowa > Davenport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Davenport
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Quad City Plaza Hotel 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
Take in the warm ambiance of our six-story atrium, where the lush greenery and tranquil waterfalls perfectly complement the soothing sounds of the grand piano. ... more   less 
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Also Known As:
Radisson Davenport
Davenport Radisson

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