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“Made a trip home and stumbled on a surprise.”

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Best Western Plus Steeplegate Inn
Ranked #7 of 26 Hotels in Davenport
Certificate of Excellence
GreenLeadersSilver level
fort worth, tx
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Made a trip home and stumbled on a surprise.”
Reviewed July 11, 2013

I had a great stay at Steeplegate, which I booked through Priceline. I grew up in the greater area (Quad Cities), and expected that looking for a 3 star hotel on the Iowa side would net me a hotel in Downtown Davenport, near the river. Thing is, I moved away from the area about 15 years ago, and was unaware that the North Davenport area near I-80, which is where this hotel is located, was developing.

As others have pointed out, the hotel has impressive amenities, including its own restaurant and nightclub. It's also quite convenient for those who need quick access to I-80/280. It is approximately 5 miles from the downtown/river area, so you do have to drive for 10-15 minutes to get to where the action is, if action is what you seek (That situation may be changing though, as there are plans for a casino nearby.) Until then, if you're looking for a new, clean, comfortable hotel with very nice size rooms, plus a free breakfast and wonderful staff, this is the place.

Room Tip: I was in a first floor room, adjacent to the pool/rec room. The room was also just next to a door th...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pecowan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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470 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Kankakee, Illinois, United States
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 10, 2013

The rooms were of nice quality, we were on one of the branches off of the main area. The main area has the pool/recreation area surrounded by rooms (would not have liked one of these as the heat and noise from the pool). We were on the second floor (no elevator) and next to a stairwell. You did hear the banging of the door and clopping on the stairs through the walls. Others in our party were near ice machines and had noisy rooms as well.
Orienting yourself here could problematic since rooms branch off the center in opposite directions. Overall the breakfast was good and the staff was ok.
Check-in was a bit slow and could have been improved. i would consider coming back here if in the area, but would also consider a location closer to attractions first.

Room Tip: Look at a hotel map and avoid rooms by stairs, ice machines and potentially the pool area. There is...
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Green Features: BW typically has a recycling of the linens and signs were posted if you wanted to participate. Since we were staying only one night, no real impact.
  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barb D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 8, 2013

Everything was great for our overnight stop. Good food, drinks, personnel, wonderful room, couldn't have asked for anything else. Awesome breakfast buffet. The staff at the desk called our room to make sure we were satisfied.

Stayed June 2013, traveled as a couple
Helpful?
1 Thank Eileen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Kelly, General Manager at Best Western Plus Steeplegate Inn, responded to this review, July 10, 2013
Dear Eileen,

Thank you so much for your wonderful feedback. Our goal is always to provide each of our guests with exceptionally clean and comfortable accommodations in a warm and friendly atmosphere and from your comments, it looks like we have succeeded with that. I especially noticed your comments regarding your room, breakfast, and the friendliness and helpfulness of the staff. I am very pleased that those aspects of our hotel left such a positive impression on you. Thank you again and we look forward to seeing you soon!!

Sincerely,

Kelly Kerkhoven
General Manager
Best Western PLUS SteepleGate Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Des Moines, Iowa
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 27, 2013

The Best Western Plus Steeplegate was the perfect hotel for our young soccer team and families to use as home base during a recent tournament near the Quad Cities. We enjoyed the pool area and the availability of on-sight food. The rooms were as good as (and quite frankly, probably better than) most in the area, and the staff was excellent. Lots of amenities for an extremely reasonable price. We would stay here again for sure.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Kelly, General Manager at Best Western Plus Steeplegate Inn, responded to this review, July 10, 2013
Dear Sue,

Thank you for your positive review on TripAdvisor! We are honored that you chose to stay with us and cannot thank you enough for all of your positive comments. We strive to create experiences for our guests that exceed their expectations and is sounds like we were successful in providing that for you. Thank you again and we look forward to welcoming you (and your soccer group!!) back soon.

Sincerely,

Kelly Kerkhoven
General Manager
Best Western PLUS SteepleGate Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio, Usa
1 review
Reviewed June 5, 2013

Location was great and rooms were of good size. Best part was the breakfast in the morning. Bathrooms could've been a little cleaner. Beds were a little uncomfortable. Pool was ok and the hot tub was dirty - things floating in it. Overall it was okay. Wouldn't stay more than 1 or 2 nights.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank DouglasD408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Kelly, General Manager at Best Western Plus Steeplegate Inn, responded to this review, June 20, 2013
Dear Douglas,

Thank you for taking the time to share your experience during your recent stay with us. I am pleased to see that you found your stay with us to be an enjoyable one. I share each customer survey, including the comments and suggestions made, with the entire hotel staff. Our goal, as a staff, is to provide each of our guests with exceptionally clean and comfortable accommodations in a warm and friendly atmosphere.

I took note of your comments regarding the cleanliness of the hot tub and your guest bathroom and have shared them with both our Maintenance Manager and Housekeeping Manager and they have addressed both issues. Thank you for sharing your observations with us and I hope you will choose to stay with us once again during your next visit to the Davenport area.

Sincerely,

Kelly Kerkhoven
General Manager
Best Western PLUS Steeplegate Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Urbana, Illinois
1 review
Reviewed June 2, 2013

The hotel staff went out of their way to make a stay of 37 people (all attending a group function) outstanding. We needed an area set up unexpectantly. It was done immediately and when finished the person handling our needs, Derrick, asked if we needed anything further. Later that evening we were in the bar area and the bar tender set us up in an area by ourselves. Rooms were need and clean. We all agreed to meet there again for our next group meeting.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank george w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Kelly, General Manager at Best Western Plus Steeplegate Inn, responded to this review, June 20, 2013
Dear George,

Thank you for the wonderful feedback regarding your stay with us. Reading through your comments, it seems that you thoroughly enjoyed your recent stay with us and were able to experience several aspects of our hotel. Our goal, as a staff, is to provide each of our guests with exceptionally clean and comfortable accommodations in a warm and friendly atmosphere. The staff works very hard to take care of our guests and great comments such as yours show them that their hard work pays off. I certainly hope that you will be back during your next visit to the Davenport area, myself and the staff will look forward to seeing you!!

Kelly Kerkhoven
General Manager
Best Western PLUS SteepleGate Inn - Davenport, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
123 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed June 2, 2013

We stayed 4 nights for a graduation/family reunion. Our past stays had been at the Quality Inn in Eldridge, which was always horrible, so we tried this one instead.

The Best Western Steeplegate offers a lot for their very reasonably priced rooms: spacious, decent bathroom & shower, microwave & fridge, flat-screen TV and very comfortable bed. The room we stayed in was older but had nice carpeting, lots of space and was very clean. The king bed was very firm yet soft at the same time. My husband & I slept pretty well most nights, which is very unusual for me. Another nice feature about this hotel is that it has a really good restaurant and also a bar with night life. Guests are served a complimentary hot breakfast with eggs, potatoes, bacon, sausage, hot biscuits and other staples. Very, very good. My only complaint with breakfast is that they stop serving at 9:30 which is somewhat early compared to most hotels.

The only reason I did not give 5 stars is because of the room being older & a little dated and the breakfast serving times. But I would highly recommend this hotel to anyone wanting great value and a comfortable stay. Very pleased overall!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Kelly, General Manager at Best Western Plus Steeplegate Inn, responded to this review, June 20, 2013
Dear Linda,

Thank you for the positive feedback regarding your stay with us. Reading through your comments, it seems that you enjoyed your recent stay with us. Our goal, as a staff, is to provide each of our guests with exceptionally clean and comfortable accommodations in a warm and friendly atmosphere. The staff works very hard to take care of our guests and great comments such as yours show them that their hard work pays off. Myself and the staff look forward to seeing you again during any return visits you may have to the Davenport area.

Sincerely,

Kelly Kerkhoven
General Manager
Best Western PLUS SteepleGate Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Steeplegate Inn

Property: Best Western Plus Steeplegate Inn
Address: 100 W 76th St, Davenport, IA 52806
Phone Number:
Location: United States > Iowa > Davenport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Davenport
#3 Romantic Hotel in Davenport
#4 Business Hotel in Davenport
#5 Family Hotel in Davenport
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Steeplegate Inn 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Best Western Plus Steeplegate Hotel Davenport
Best Western Davenport
Davenport Best Western
Best Western Steeplegate Hotel

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