It was our anniversary, so I booked a suite online. We arrived to our suite, turned on the heat, and within five minutes we saw the first box-elder bug. We smushed it and left to get some food. Went we returned, two more had appeared. We thought "oh, must be the heat" even though it was January outside - our room heater was very warm. We got in the whirlpool to relax, but one joined us in the tub within minutes, which really killed the relaxing. We watched TV and tried to ignore the bugs, but by then we'd killed 6. We finally decided on bed. My husband reached to turn out the light - 4 live ones were in the shade! In looking for more tissues, he discovered a pile of dead ones behind the nightstand. At 2am, with no sleep, and terrified of waking up covered in bugs, we ran for it.
I told the clerk and, rather than call the 800 number from my reservation, she told me she was sorry and we might find a place 'up the street'. I asked about a manager - no dice. Not only was none available, but she wasn't going to call her. I finally asked for our reservation and called the 800 number myself. We were quickly relocated to the Best Western, after the operator called our hotel to explain to the clerk how hotels.com reservations work.
On the other hand, the Best Western was great! They took us even in the middle of the night. We waited in the lobby for a little while, enjoyed some TV, and then were given our room number and a map. How thoughtful. The room was get and the rest is history.
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- Also Known As:
- Americinn Lodge & Suites Davenport Hotel Davenport
- Americinn Lodge And Suites Davenport
- Americinn Hotel Davenport