We spent one night. We booked a king jacuzzi suite. The room was on the third floor and I was surprise that the room was very quiet considering that we were close to the elevator and it is the floor with the pool. I found the room to be very clean and nicely decorated. The jacuzzi tub did not work. The hotel is nicely decorated but staffing seemed to be a real issue. Since parking is on the side of the hotel and you don't really enter into the main lobby there was not staff present to direct you to the location for check in. Check-in is difficult to spot with a lobby full of people. The lobby has comfy seating but the bar does not provide service into the lobby. We had to go up and wait at the bar to be served drinks even after we had ordered a couple. Staff for morning check out wasn't even dressed in uniform. For over $300 a night I really would have expected great service from staff. They were pretty much non-existent. I think there are other hotels in the Quad-Cities within similar rooms for much less the price.
- Official Description (provided by the hotel):
- Welcome to a Return to Sophistication!Resplendent from a multi million-dollar renovation, the Four Diamond Rated, Hotel Blackhawk, Autograph Collection once again reigns supreme as the grande dame of Davenport, Iowa. Since it first opened in 1915, the hotel has served as a home away from home for families, romantics, presidents, movie stars and legendary athletes alike. Now this majestic landmark reopens with a “something old something new” approach to hospitality and a fresh new focus on modern amenities and rich décor—and all the while keeping a hand in the past under the direction of an artful restoration team. Poised to provide knock-your-socks-off service to a new age of guests, The Hotel Blackhawk has reclaimed its status as the venue of choice in the Quad Cities. It is once again an integral part of the community—where guests are impressed and memories are made—a friendly, fun place where approachable luxury and personalized service will be enjoyed for generations to come. ... more less
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