After a 2-hour delay at my layover and landing in Omaha in 10 inches of snow, all I wanted to do was lay down and rest. I called from the airport and let them know that my 9:50 pm flight wasn't going to get in until after midnight. The clerk said no problem, they wouldn't charge me for that night, and my room was ready. The maintenance man came out and helped me trudge my bags across the snow. The clerk offered me fresh hot coffee and a warm blanket she had just popped out of the dryer. What a warm invitation! My room was a King suite, and had plenty of room for myself and 2 friends who stopped by during the week. The bed was extremely comfortable, and having the extra sofabed was beneficial for my overnight guests. The WiFi was reliable during my entire trip. Although I didn't use the housekeeping service (I slept in too late everyday), they were very courteous and accommodating when I needed to exchange towels and restock toiletries. The breakfast was more than enough to satisfy even the pickiest eater, and the warm cookies in the evening was a pleasant treat. I did not get to use the pool, hot tub, or exercise room. When my departing flight was delayed, they had no problems in getting me late checkout, and didn't hound me about leaving. The only thing I would do different is to ask for a room NOT facing the parking lot. The curtains didn't exactly close all the way, so you could never tell if someone walking past could see in your room.
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- Also Known As:
- Comfort Hotel Council Bluffs
- Comfort Suites Council Bluffs
- Council Bluffs Comfort Suites