We stayed at this hotel for a night after a wedding an hour away and a trip to the zoo. Allowed us an early check in for our baby to get a nap, very accommodating for that.
Elevator broken when we arrived had to haul all our luggage up the stairs after a long day at the zoo. No apology for the broken elevator, woman at the desk laughed and replied what do you want me you do about it? well, kindness for our troubles would have been nice. Only ice machine on first floor. Pool is all 4'6" but very clean and perfect after a long day at the zoo.
Room was extrememly clean and massive!! Got the suite and our daughter played all over the whole room. Only drawback was the for needed a little wd40 as it squeeked horribly.
Breakfast was good, biscuits and gravy. Super nice woman stocking it even brought my daughter a banana.
Decent hotel, only complaint is really the customer service at the front desk.
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- Also Known As:
- Comfort Hotel Council Bluffs
- Comfort Suites Council Bluffs
- Council Bluffs Comfort Suites