Stayed one night (July 17, 2011) while traveling to N. Carolina. I found a brown bug crawling on my laptop from the bed and brought it down for Rachel (front desk clerk) to see. She informed me that she would have her General Manager (Paul Thomas) call me on my cell phone since I was leaving at 5am. Well, I didn't get a phone call (not surprised) so I called when I stopped and stayed at another Days Inn. Paul answered the phone and I told him who I was and what room I stayed in and explained the bug situation...his reponse, "Well, it is the bug season and they may get into the room but we do spray." WOW!! Really, that was all I got from him...no apologies or anything. I can understand if he couldn't refund my room or give me a discount but he didn't even say "SORRY" or even sound concerned that I may have had a hard time sleeping! I won't be staying there when I drive back from N. Carolina.
- Official Description (provided by the hotel):
- Welcome to our beautiful hotel in Council Bluffs, Iowa. Come and enjoy small town hospitality with the convenience of a big city nearby. The Countryside Inn & Suites CB hotel is situated off of Interstate 80 & Interstate 29 at Exit 3 and 7 miles to Downtown Omaha, Nebraska. With an ideal location, our accommodations are the perfect choice for both business and leisure travelers. Guests coming to the area for work appreciate that we are close to so much in Omaha & Council Bluffs. Our hotel's location is near a variety of area businesses, including Berkshire Hathaway, Union Pacific, Peter Kiewit, and ConAgra. A 24-hour business center and free high-speed Internet access allow corporate travelers to enjoy a carefree stay while in Council Bluffs. Our hotel's location is also perfect for guests traveling for leisure as we are near many area attractions, including Henry Doorly Zoo, Mid America Center, Field House, Old Market, Centurylink Center and TD Ameritrade Park. Make your reservations today! ... more less
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- Also Known As:
- Days Inn Council Bluffs
- Council Bluffs Days Inn