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“very big lobby”

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Best Western Crossroads Of The Bluffs
Ranked #11 of 24 Hotels in Council Bluffs
Reviewed April 9, 2014

the area is very commercial / industrial, so from the outside the hotel looks less attractive. inside it is very clean and has very nice shared space and many tis in the lobby with very nice couches. staff very friendly and pleasant even at midnite. the hot tub was broken but the pool is very nice with fun sprays from the ceiling.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
Thank Aaron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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344 - 350 of 444 reviews

Reviewed April 4, 2014

The moment you walked into the hallway where our room was it smelled like actual clean laundry. Not that gross, bleach hotel smell. Our room was great other than some people that were letting their door slam at 5 in the morning but it wasn't unbearable. Breakfast was good for being free. The beds were pretty comfy too.

  • Stayed: April 2014, traveled with friends
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Thank Nikki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2014

Whenever we are in the Omaha/Council Bluffs area we stay at this facility. It's convenient, clean, comfortable, and friendly. The breakfast buffet is very good. The rooms are quiet and everything in the rooms works.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014

The room had a fridge and microwave, which is great! This hotel has a free 24 hour shuttle service to and from the casinos, which is an amazing amenity, this is the reason we choose this hotel. However, when we called to get picked up at 4:30am, they told us the driver had went home sick. But, they did tell us to get a taxi and the hotel would pay the fare!

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Best Western
Thank Desarae N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2014 via mobile

I have stayed here twice now traveling from arkansas to north dakota and both times were a pleasant experience. Rooms were clean, beautiful pool, and great breakfast. Staff was pleasant and friendly. For breakfast there was a cereal bar, you can make waffles, toast, bagels, etc. Very convenient when traveling with children.

Stayed: March 2014, traveled with friends
Thank Cassandra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2014

We stayed here for one night on a cross country drive. The wireless internet is so slow it is basically unusable, the TV remote didn't work, and the shower stopper was broken. We had a room with a window facing the pool, which was very loud. Upon check in we asked where we should park our car and trailer, and we were told anywhere was fine. The next morning, we found our car was broken into. We were approached by another guest, who said this happens a lot and cars are often stolen, however the front desk never warned us. Avoid this place/area at all costs.

  • Stayed: March 2014, traveled as a couple
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1  Thank nitelite98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2014

The Best Western Council Bluffs is a very nice place to stay. It is an older property that is in good shape and the management is constantly updating and improving it. The beds were extremely comfortable and clean. The staff is friendly and helpful, especially the front desk manager Meghan.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Crossroads Of The Bluffs

Address: 2216 27th Ave, Council Bluffs, IA 51501-6953 (Formerly BEST WESTERN Crossroads of the Bluffs)
Phone Number:
Location: United States > Iowa > Council Bluffs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 24 Hotels in Council Bluffs
Price Range: $69 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Crossroads Of The Bluffs 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
107 Newly remodeled guest rooms featuring serta pillow top mattresses, Council Bluffs largest indoor hotel pool, free wifi, business center,weight room and 24 hour shuttle service ... more   less 
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