I booked my room on line through the Best western 800 number. I was quoted $45. The guy who checked me in told me the room was supposed to be $89. I said, "Yea, it was a great price, that is why I booked it." The next morning, the new clerk told me that I was billed the full amount and she would not change it. I requested the manager call me. He never did. When I returned from my trip, I asked about it again and was referred to the bookkeeper, Ali. I called him and he again said that rate wasn't possible. I called back to the 800 number for reservations and they showed they had confirmed the rate of $45. I am disputing with my credit card company, but you can't do business like that.
- Official Description (provided by the hotel):
- 107 Newly remodeled guest rooms featuring serta pillow top mattresses, Council Bluffs largest indoor hotel pool, free wifi, business center,weight room and 24 hour shuttle service ... more less
- Reservation Options:
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