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“Breakfast in a Sauna”

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Quality Inn & Suites Council Bluffs
Ranked #21 of 25 Hotels in Council Bluffs
GreenLeadersBronze level
Reviewed March 23, 2011

We stayed at the Quality Inn and Suites on a recent drive to Colorado. We are frequent choice hotel travelers but have only stayed at one other Quality Inn. Based on our stay in Council Bluffs I am not sure we will stay at another Quality Inn. The room was spacious but that was about all I could say about it. The bathroom was in need of an update and the sheets were far from white. The mirror in the room was dirty as well as the walls. In the morning when we went to eat breakfast, the breakfast room was at least 90 degrees. This is no exaggeration!! There was a sign saying you could not leave the room with the food so you had to eat it in the sauna. There was a small fan on one side of the tiny room but this did not do much. We stayed here using our choice privilege points so I can say at least we did not pay for this sad experience.

  • Stayed: March 2011, traveled with family
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Thank bigrockelk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 - 192 of 216 reviews

Reviewed February 9, 2011

We stopped here on our way home from Oklahoma. If you are a snob and can't deal with an obviously older hotel don't stop. Having said that though it was one of the cleanest old hotels we have ever stayed in. The staff was very friendly and helpful - they even leant us a deck of playing cards. We stayed in a double room suite, looked just like the pictures on the internet, comfortable, clean and spacious. Great value!! Teenagers wanted to swim - pool was warm, no complaints

  • Stayed: February 2011, traveled with family
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Thank spautzke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2010

This hotel has very nice size suites. The staff is very friendly and helpful. I have stayed here several times and been happy with it every time. They have eggs, sausage, and hashbrowns for breakfast along with cereal choices and breads. The pool is also very nice size and goes up to 9 feet.

  • Stayed: September 2010, traveled as a couple
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Thank family4pb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2010

A cycling friend & I stayed at this hotel 4 times while we toured around Iowa, North Dakota, & Nebraska. We found the entire staff very friendly & helpful! Whatever we asked for, they promptly got for us. They stored our bike boxes for 14 days. We met the owner, AJ who we found very personable & seems genuinely interested in serving the needs of his customers. James, who drove us back & forth to the airport, actually stopped by on his off day to see how our ride went as we were packing to leave. The hotel itself is older & not fancy, but it had the essentials & the our rooms were quite spacious. They offerred a free shuttle to the airport, a full continental breakfast, & a large pool to relax some well used muscles after 547 miles of riding. If you don't need new & fancy; just clean & comfortable, with friendly staff, then I would recommend staying here.

  • Stayed: September 2010, traveled with friends
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Thank biklin2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2010

First, we waited in line while the one receptionist answered multiple phone calls and the lobby filled up. When we finally got to our room, it was dark and damp and smelled of sewer gas. We quickly discovered that the sink in the bathroom wouldn't drain. We dropped off our stuff and were out until late that night. When we returned and tried to get some sleep, it was hard to do as it seemed we could hear water running and people walking and talking throughout the building all night. We got up and left as early as we could in the morning - skipping the "free" breakfast which I was a little scared to see anyway. If I'm ever going to stay in the area again, I will pay the slightly higher price for a decent room! What a dump!

  • Stayed: August 2010, traveled as a couple
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Thank KSGirl77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2010

Location is good, but boy did both rooms we rented smell. Bathrooms need total updates, tubs were dirty, doors chipped and damaged my wife and daughter would not use the shower. Breakfast of rubber eggs and sausage. Wonder why no one was ever in the pool? We looked at another room to change, it wasn't any different.
Dear Management spend some money, Dear Choise Hotels get some standards!

  • Stayed: July 2010, traveled with family
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Thank acarl80132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2010

We enjoyed our stay at hotel. They provided free shuttle service to and from the Quest Center. That was great! All employees were extremely friendly and helpful.

  • Stayed: June 2010, traveled with family
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Thank nada24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Council Bluffs

Address: 3537 W Broadway, Council Bluffs, IA 51501-3266
Location: United States > Iowa > Council Bluffs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Council Bluffs
Price Range: $56 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Council Bluffs 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Quality Inn And Suites Council Bluffs
Quality Inn & Suites Council Bluffs Hotel Council Bluffs
Council Bluffs Quality Inn
Quality Inn Council Bluffs

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