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SpringHill Suites Omaha East/Council Bluffs, IA
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Reviews (290)
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All reviewsbass pro shopmarriott standardsmid america centerfront desksitting arearoom layoutshower doornice hotelwould stay here againnice suitefree breakfastoatmealpull out couchconvenient locationwalk in showerthe breakfast areaconvention center
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Reviewed October 13, 2012

we really felt comfortable & enjoyed our stay....no complaints....no problems. Our room was quiet & clean...having a separate "living room" was a plus. Breakfast had good choices & we enjoyed the hot oatmeal.

  • Stayed: October 2012, traveled as a couple
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1  Thank AnnieZee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia S, Director of Sales at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this reviewResponded October 15, 2012

We are so happy to hear that you enjoyed your time with us! We want to thank you for staying with us and your feed back.

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Reviewed October 7, 2012

We stayed at this hotel for one night on a trip from Alabama to South Dakota. The stay was uneventful and the room was clean, the staff friendly, the breakfast about what we expected and the location convenient to the interstate. The evening reception was a relaxing bonus. Overall we were very satisfied and considered it a very good value for the money.

  • Stayed: September 2012, traveled with friends
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1  Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia S, Director of Sales at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this reviewResponded October 9, 2012

Hello,

I am so glad that you stayed with us while passing through town. We want to thank you also for taking the time to give us your feed back. If there is ever anything else that we may assist you with please let us know. We hope to see you as our guest again!

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Reviewed September 24, 2012

Hotel would not come up on my GPS (searched for the Bass Pro Shop). Check-in went smoothly, there are only 4 floors. Chose this hotel because it was cheaper then staying in Omaha; only takes a few minutes to cross into Omaha via I-80. Anyways, back to the hotel. The lobby is nice and clean, breakfast and wifi included. Rooms are decent size, had a king suite, flat screen tv that swivels between sitting room and bed which was nice. The bathroom actually has a vent and seems clean but when I opened the shower it was sorta smelly. Luckily I had some lysol and just sprayed it down and left the vent running. It was clean so not sure if it was a matter of not being occupied for a while or something else, did not notice smell next day. Used the fitness center specifically the treadmill and it was ok, definitely has wear and tear, buttons really dented-in so took a while to make selections. They have an indoor pool but I didn't use it. Breakfast selection ok, waffle, breads, yogurt, milk, juice, coffee, eggs, sausage, cereal. Hair dryer died on me the last day. Either walls are thin or noise seeping in through door and heard people throughout the night, a bit annoying. Bed comfortable, alarm clock with ipod dock was nice. Located in a quiet area, but there is a movie theater nearby as well as a Casino.

  • Stayed: September 2012, traveled on business
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1  Thank glim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia S, Director of Sales at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this reviewResponded October 3, 2012

Thank you for your feedback it is very useful! We are glad that you enjoyed your stay with us and took the time to let others know of your pleasant experience. Again thanks for staying with us and your review. We hope that you will be our guest again when in the area.

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Reviewed September 21, 2012

Very nice hotel. My room was large, very clean and nicely decorated. Comfortable beds and a comfortable room. The breakfast is terrific, but the breakfast area can get a little crowded. Staff are friendly and helpful. Close to a movie theater and the casinos.

  • Stayed: May 2012, traveled on business
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1  Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia S, Director of Sales at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this reviewResponded October 3, 2012

We are so delighted to hear that you enjoyed your stay with us! We look forward to having you as our guest again in the future.

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Reviewed September 15, 2012

I was a last minute addition to a conference in Omaha; by that time, the hotels in the area that could meet the office's budget were unavailable. I had guessed it was either because Lyle Lovett was in town those days, or because of Omaha Fashion Week. Turned out, it was neither, but a John Deere convention, go figure. Enter SpringHill Suites to the rescue, just three miles away in Council Bluffs Iowa.

The location of SpringHills is convenient, with a caveat. It is a mere eight miles from the airport, and, as mentioned, just over the state line from Nebraska. The hotel is close to an IMAX theater, the Horseshoe casino, and a Bass Pro Shop. There is a large convention center as well. However, this is definitely one of those places where one needs a car to go further afield, unless one is committed to spending all of their days at one, or all, of those "attractions".

My collegues were staying in a Courtyard in downtown Omaha, which had a one-step-up rating over SpringHill, no doubt because of its location in Olde Market. This hotel had better amenities over the Courtyard in my opinion though. For example, free breakfast and a kitchenette. As far as decor - Marriott really loves those sunny yellow walls. And their rather thin towels. The water pressure in the shower was just short of powerful. The room was very clean, even behind the couch.

The "business center" consists of two computers on a secluded table in the lobby area; only one could print. The lobby area itself is quite nice, well lit, fresh, with curving spaces and a punched-up 70s color scheme. The employees were all very pleasant.

If one does not mind to be slightly out of the way from Omaha, SpringHill Suites is a great, and cheaper, alternative.

  • Stayed: August 2012, traveled on business
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Thank casaraton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia S, Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this reviewResponded September 17, 2012

We are so delighted to hear we were able to find accommodations for you in your time of need. Thank you for taking the time to give us your feed back, we hope to have you as a guest again!

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