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“clean...comfortable....friendly staff...good breakfast”

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SpringHill Suites Omaha East/Council Bluffs, IA
Ranked #7 of 24 Hotels in Council Bluffs
Certificate of Excellence
Old Westbury, New York
Level Contributor
129 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“clean...comfortable....friendly staff...good breakfast”
Reviewed October 13, 2012

we really felt comfortable & enjoyed our stay....no complaints....no problems. Our room was quiet & clean...having a separate "living room" was a plus. Breakfast had good choices & we enjoyed the hot oatmeal.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank AnnieZee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia S, Director of Sales at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review, October 15, 2012
We are so happy to hear that you enjoyed your time with us! We want to thank you for staying with us and your feed back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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261 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
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English first
Montgomery, Alabama
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 7, 2012

We stayed at this hotel for one night on a trip from Alabama to South Dakota. The stay was uneventful and the room was clean, the staff friendly, the breakfast about what we expected and the location convenient to the interstate. The evening reception was a relaxing bonus. Overall we were very satisfied and considered it a very good value for the money.

  • Stayed September 2012, traveled with friends
    • Value
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Helpful?
1 Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia S, Director of Sales at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review, October 9, 2012
Hello,

I am so glad that you stayed with us while passing through town. We want to thank you also for taking the time to give us your feed back. If there is ever anything else that we may assist you with please let us know. We hope to see you as our guest again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockville, Maryland
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 24, 2012

Hotel would not come up on my GPS (searched for the Bass Pro Shop). Check-in went smoothly, there are only 4 floors. Chose this hotel because it was cheaper then staying in Omaha; only takes a few minutes to cross into Omaha via I-80. Anyways, back to the hotel. The lobby is nice and clean, breakfast and wifi included. Rooms are decent size, had a king suite, flat screen tv that swivels between sitting room and bed which was nice. The bathroom actually has a vent and seems clean but when I opened the shower it was sorta smelly. Luckily I had some lysol and just sprayed it down and left the vent running. It was clean so not sure if it was a matter of not being occupied for a while or something else, did not notice smell next day. Used the fitness center specifically the treadmill and it was ok, definitely has wear and tear, buttons really dented-in so took a while to make selections. They have an indoor pool but I didn't use it. Breakfast selection ok, waffle, breads, yogurt, milk, juice, coffee, eggs, sausage, cereal. Hair dryer died on me the last day. Either walls are thin or noise seeping in through door and heard people throughout the night, a bit annoying. Bed comfortable, alarm clock with ipod dock was nice. Located in a quiet area, but there is a movie theater nearby as well as a Casino.

  • Stayed September 2012, traveled on business
    • Value
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Helpful?
1 Thank glim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia S, Director of Sales at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review, October 3, 2012
Thank you for your feedback it is very useful! We are glad that you enjoyed your stay with us and took the time to let others know of your pleasant experience. Again thanks for staying with us and your review. We hope that you will be our guest again when in the area.
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Des Moines, Iowa
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 21, 2012

Very nice hotel. My room was large, very clean and nicely decorated. Comfortable beds and a comfortable room. The breakfast is terrific, but the breakfast area can get a little crowded. Staff are friendly and helpful. Close to a movie theater and the casinos.

  • Stayed May 2012, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia S, Director of Sales at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review, October 3, 2012
We are so delighted to hear that you enjoyed your stay with us! We look forward to having you as our guest again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
116 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed September 15, 2012

I was a last minute addition to a conference in Omaha; by that time, the hotels in the area that could meet the office's budget were unavailable. I had guessed it was either because Lyle Lovett was in town those days, or because of Omaha Fashion Week. Turned out, it was neither, but a John Deere convention, go figure. Enter SpringHill Suites to the rescue, just three miles away in Council Bluffs Iowa.

The location of SpringHills is convenient, with a caveat. It is a mere eight miles from the airport, and, as mentioned, just over the state line from Nebraska. The hotel is close to an IMAX theater, the Horseshoe casino, and a Bass Pro Shop. There is a large convention center as well. However, this is definitely one of those places where one needs a car to go further afield, unless one is committed to spending all of their days at one, or all, of those "attractions".

My collegues were staying in a Courtyard in downtown Omaha, which had a one-step-up rating over SpringHill, no doubt because of its location in Olde Market. This hotel had better amenities over the Courtyard in my opinion though. For example, free breakfast and a kitchenette. As far as decor - Marriott really loves those sunny yellow walls. And their rather thin towels. The water pressure in the shower was just short of powerful. The room was very clean, even behind the couch.

The "business center" consists of two computers on a secluded table in the lobby area; only one could print. The lobby area itself is quite nice, well lit, fresh, with curving spaces and a punched-up 70s color scheme. The employees were all very pleasant.

If one does not mind to be slightly out of the way from Omaha, SpringHill Suites is a great, and cheaper, alternative.

  • Stayed August 2012, traveled on business
    • Value
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Helpful?
Thank casaraton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia S, Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review, September 17, 2012
We are so delighted to hear we were able to find accommodations for you in your time of need. Thank you for taking the time to give us your feed back, we hope to have you as a guest again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Level Contributor
301 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed August 23, 2012

Spotlessly clean as all Marriott properties should be. Friendly service. Quiet location. Excellent work space in the room. Comfortable bed with all the extra pillows you need for a good nights sleep. Hot or cold breakfast available in the morning. If in the area again I would definetly stay here. Make sure you have a nightcap at the bar and enjoy fellowship with other travelers.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ready_For_Sun10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davenport, Iowa, United States
Level Contributor
269 reviews
205 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed August 20, 2012

This is the first time I've stayed at a SpringHill Suites, and it was a wonderful experience. The property Manager "Jodi" personally handled my reservation, and she was so pleasant over the phone. All the other employee's were very cheerful from the front desk clerk, to the housekeeping staff, to a guy vacuuming the hallways. Property appears to have been redone on the inside not long ago. All the hallway carpeting was brand new, as it was in the room. The room appeared to be freshly painted with new drapes. This room had a huge bathroom and huge shower which after a long drive was so refreshing. The hotel was full to capacity 2 nights, and it was very quiet both nights. Another good idea they have is in the hallway by the pool, they have curtains in the hall to block the sounds of kids having fun in the pool. This was very effective. Not one downside to this property.

  • Stayed August 2012, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Omaha East/Council Bluffs, IA

Property: SpringHill Suites Omaha East/Council Bluffs, IA
Address: 3216 Plaza View Dr, Council Bluffs, IA 51501-7481 (Formerly SpringHill Suites Council Bluffs)
Phone Number:
Location: United States > Iowa > Council Bluffs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Council Bluffs
#6 Romantic Hotel in Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Omaha East/Council Bluffs, IA 3*
Number of rooms: 151
Official Description (provided by the hotel):
Experience the SpringHill Suites difference. It's a place that will soothe your senses, a place where spacious suites and inspiring design will help you leave feeling more refreshed than when you arrived. ... more   less 
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Also Known As:
Springhill Suites Council Bluffs Hotel Council Bluffs
Council Bluffs Springhill Suites

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