We've previously stayed at the Ameristar Casino Hotels in Kansas City and Black Hawk and were not disappointed with our whirlpool king room. We had a problem with TV reception the first night and with a lamp not working another day. Both were fixed after letting the front desk know. We also would have liked a better view of the Missouri River, but were told there wasn't another room available.
Staff was always professional, but not overly friendly. After five days in the Omaha/Council Bluffs area, we found the people in general weren't overly friendly, surprising in the Midwest. There were a few exceptions, but most people seemed to go out of their way not to make eye contact or acknowledge your presence.
The location was exceptionally convenient to everything we planned on seeing. The two other area casinos (Harrah's and Horseshoee), the Doorly Zoo, Joslyn Museum and Old Market area were all within a two-mile radius of our hotel.
There is a nice saltwater pool with a great view of the river. This is shared with the adjoining Holiday Inn Express, but it never seemed too busy during our stay. Had breakfast once at Bella's, but received poor service and didn't give it another chance. Ate three times at the Amerisports Bar and Grill, probably the best bet for dining at the hotel. Did not try the buffet or steakhouse. Valet parking is available, but we used the covered garage after the first night. This was very nice since a severe thunderstorm with hail came through during our stay.
Overall, we had a nice vacation. Found Harrah's and the Horseshoe's casino floors more comfortable than the Ameristar, which is a three-level riverboat. Would probably stay here again.
- Official Description (provided by the hotel):
- Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This casino in Council Bluffs is 38,500-square-feet includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool. ... more less
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