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“Nice Hotel”

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Hilton Garden Inn Omaha East/Council Bluffs
Ranked #2 of 24 Hotels in Council Bluffs
Certificate of Excellence
Reviewed July 15, 2013

We spent a night at this hotel in July after visiting the Henry Doorly Zoo in Omaha. Our junior suite was very nice and clean. The bed was very comfortable. We paid for the breakfast buffet since it was not included; however, it was worth paying $10 per person. Crispy bacon, fresh fruits, omelette station, etc...everything was good.

  • Stayed: July 2013, traveled as a couple
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Thank Yeowang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this reviewResponded July 18, 2013

Dear Yeowang,

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha Eas/Council Bluffs. We truly appreciate your business. I would also like to thank you for taking the time to complete a survey on Trip Advisor. I was very delighted to hear about your wonderful experience at our hotel. I appreciate you comments. Please know that I will share your comments with our staff members. Again thank you so much and I hope you will continue to stay with us on your next adventure to the Omaha/Council Bluffs area.

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Reviews (527)
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429 - 435 of 527 reviews

Reviewed July 15, 2013

We made a quick trip to Council Bluffs for a night at the Horseshoe Casino. This hotel is connected right to it so I could go back to the room when I was done, but my husband could stay and play as long as he wanted! The room was VERY quiet, we stayed in a King suite which had a small "living room" area in the front and the bedroom area away from the hallway. Loved it!

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Peggy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this reviewResponded July 18, 2013

Dear Peggy R,

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha Eas/Council Bluffs. We truly appreciate your business. I would also like to thank you for taking the time to complete a survey on Trip Advisor.

I was glad to hear this was a nice getaway for you and your husband. I am glad you were able to both enjoy the room and casino. Please know that I will share your comments with our staff members. Again thank you so much and I hope you will continue to stay with us on your next adventure to the Omaha/Council Bluffs area.

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Reviewed July 14, 2013

Even though this hotel is attached to a casino, the rooms were very quiet. I couldn't even hear the showers in the next room and only occasionally heard doors opening & closing. The downside is that they do not have a complimentary breakfast.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Joellyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this reviewResponded July 15, 2013

Dear Joellyn S,

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha Eas/Council Bluffs. We truly appreciate your business. I would also like to thank you for taking the time to complete a survey on Trip Advisor. I was very delighted to hear about your wonderful experience at our hotel. I appreciate you comments. Please know that I will share your comments with our staff members. Again thank you so much and I hope you will continue to stay with us on your next adventure to the Omaha/Council Bluffs area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2013

I have stayed in most of the hotels in this area and this one is the one I return to again and again. My room was clean and quiet. Water in the lobby as was coffee. People all smiled, it has an indoor pool and a gym. It also has a direct inside connection to the Horseshoe Casino next door. Their restaurants are all good and the action is typical "casino".

Beds were comfortable, and amenities were all appreciated and we look forward to our next trip.

Enjoy!

Room Tip: Request a room on the second or third floor....ground floor rooms....I dont like them.
  • Stayed: June 2013, traveled with friends
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1  Thank NYCshopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this reviewResponded July 15, 2013

Dear NYCShopper,

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha Eas/Council Bluffs. We truly appreciate your business. I would also like to thank you for taking the time to complete a survey on Trip Advisor. I was very delighted to hear about your wonderful experience at our hotel. I appreciate you comments. Please know that I will share your comments with our staff members. Again thank you so much and I hope you will continue to stay with us on your next adventure to the Omaha/Council Bluffs area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2013

This hotel goes over the top to make you feel welcome and they did it again! Great staff, room, bed comfort and breakfast was outstanding. Enjoyed my short stay I'll return on my next trip to Omaha area!

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Leonard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this reviewResponded July 15, 2013

Dear Leonard L,

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha Eas/Council Bluffs. We truly appreciate your business. I would also like to thank you for taking the time to complete a survey on Trip Advisor. I was very delighted to hear about your wonderful experience at our hotel. I appreciate you comments. Please know that I will share your comments with our staff members. Again thank you so much and I hope you will continue to stay with us on your next adventure to the Omaha/Council Bluffs area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2013

I had a family wedding in Glenwood IA. This property was one of the closest to the remote wedding location. All of the associates were warm, friendly, and offered a cheerful "hello" upon our contact. Too bad I lost so much money at the Horseshoe Casino which was adjacent to the HGI.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Terri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this reviewResponded July 15, 2013

Dear Terri S,

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha Eas/Council Bluffs. We truly appreciate your business. I would also like to thank you for taking the time to complete a survey on Trip Advisor. I was very delighted to hear about your wonderful experience at our hotel. I appreciate you comments. Please know that I will share your comments with our staff members. Again thank you so much and I hope you will continue to stay with us on your next adventure to the Omaha/Council Bluffs area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2013

This is a beautiful hotel with many wonderful amenities. We have stayed at several Garden Inns over the years and even though they are all very nice, this one is TOPS! Stay here and I guarantee, you will not be disappointed.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this reviewResponded July 10, 2013

Dear Denise S,

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha Eas/Council Bluffs. We truly appreciate your business. I would also like to thank you for taking the time to complete a survey on Trip Advisor. I was very delighted to hear about your wonderful experience at our hotel. I appreciate you comments. Please know that I will share your comments with our staff members. Again thank you so much and I hope you will continue to stay with us on your next adventure to the Omaha/Council Bluffs area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Omaha East/Council Bluffs

Address: 2702 Mid America Dr, Council Bluffs, IA 51501-8291
Phone Number:
Location: United States > Iowa > Council Bluffs
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Council Bluffs
#1 Business Hotel in Council Bluffs
#1 Romantic Hotel in Council Bluffs
Price Range: $109 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha East/Council Bluffs 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Hilton Garden Inn Omaha East/Council Bluffs Hotel Council Bluffs

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