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“Vacation Stay”

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Hilton Garden Inn Omaha East/Council Bluffs
Ranked #2 of 24 Hotels in Council Bluffs
Certificate of Excellence
Mayetta, United States
1 review
“Vacation Stay”
Reviewed June 9, 2013

Excellent stay and comfort at this hotel. Friendly and courteous staff. All of the workout equipment in the fitness room worked, was clean, and contemporary. Rooms were clean and large flat screen TV's and cable. The breakfast type buffet was tasty and worth the price. Recommend Hilton Garden Inn highly.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Akim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review, June 10, 2013
Dear Akim R,

Thank you for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly apprecaite your business. Thank you so much for taking the time to complete a survey on Trip Advisor and thank you for your wonderful comments about your stay. Your comments are greatly appreciated. Please know that I will share your comments with our staff.

Again thank you and I hope you will consider staying with us again the next time you are in the Omaha/Council Bluffs area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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490 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
Monticello, United States
1 review
Reviewed June 7, 2013

Awesome staff. Scrimped on items that should be standard, like continental breakfast, and no newspapers available to read AT ALL. Odd, wouldn't you say? Nice quiet rooms, with quality bedding, down pillows are delicious.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pamela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review, June 10, 2013
Dear Pamela B,

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. Thank you so much for taking the time to complete a survey and share your comments about your stay with us.

Thank you for you wonderful comments about the staff and service you received. I apologize for any inconvenience with the papers. We receive USA Todays Monday-Friday.

Again thank you so much for choosing to stay with us. We hope you will consider staying with us again the next time you are in the Omaha/Council Bluffs area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bryan, Texas, United States
1 review
Reviewed June 5, 2013

We came in for a wedding - staff worked well with bridal couple to accommodate family with a great room price! We only spent 2 nights; but, we enjoyed our stay very, very much! Breakfast was delicious! All staff was very friendly!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review, June 6, 2013
Dear Linda L,

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We appreciate your business. I also want to thank you for taking the time to complete a survey on Trip Advisor.

Thank you so much for your wonderful comments about the hotel. I was very happy to learn the staff was all very friendly. I am also glad you were able to enjoy our delicious breakfast.

Again thank you for your time and I hope you will consider staying with us again the next time you are in the Omaha/Council Bluffs area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Pleasant, United States
1 review
Reviewed May 31, 2013

5 stars all around! The shuttle service was great! The hotel staff is extremely helpful and friendly! The rooms were very clean and comfortable, I strongly recommend staying here! The casino next door was a huge plus if your looking for a little entertainment and there is probably the nicest movie theater ever close by that the shuttle will gladly take you to! Very nice place overall!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brooks Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review, June 1, 2013
Dear Brooks Q,

Thank you for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. Thank you so much for taking the time to post your experience with us on trip advisor. We certainly appreciate your wonderful comments about our hotel. Please know that I will share your comments with our staff.

Again thank you so much for your kind words. We hope you will come and see us again at the Hilton Garden Inn Omaha East/Council Bluffs.

Most Sincerly,

Shana Craven
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 23, 2013

The pool and fitness areas are relatively small, however they were functional. I was in town for a wedding and it was only used to sleep in. The Casino next door is a nice attraction to just break away. Overall a good experience to get away.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert A. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review, June 6, 2013
Dear Robert A.

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We appreciate your business. I also want to thank you for taking the time to complete a survey on Trip Advisor. Thank you for you comments regarding your stay. I was happy to learn you enjoyed the easy access to the casino.

Again thank you for your time and I hope you will consider staying with us again the next time you are in the Omaha/Council Bluffs area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 12, 2013

If you like to gamble this the place for you as this property is next to a casino...not my type of hotel...but I do like the consistency of Hilton Garden Inns..not the best one I have stayed at but consistent

  • Stayed April 2013, traveled on business
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Helpful?
1 Thank Mac5656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review, May 14, 2013
Dear MAC5656,

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We appreciate your business. I also want to thank you for taking the time to complete complete a survey on Trip Advisor.

Thank you taking the time to comment about your stay. We pride ourselves in giving great service and I apologize if our service did not stand out to you. Please know that I will review your comments with our staff members.

Again thank you for your time and I hope you will consider staying with us again the next time you are in the Omaha/Council Bluffs area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crescent, United States
2 reviews
Reviewed May 1, 2013

This was a very nice hotel, with nice options. The bed was extremely hard, parking was a nightmare and water leaked all over the floor from the shower. But it was a very nice hotel with an extremely nice breakfast. Not sure we would seek out a Hilton, but wouldn't totally avoid it either. Good location to interstate and other activities.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jillian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review, May 29, 2013
Dear Jilliam M

Thank you for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I wanted to reach out and thank you so very much for taking the time to post a survey about your experience with us on TripAdvisor. Thank you for your comments about our hotel.

Thank you again for your time and I hope you will consider staying with us the next time you are in the Omaha/Council Bluffs area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Omaha East/Council Bluffs

Property: Hilton Garden Inn Omaha East/Council Bluffs
Address: 2702 Mid America Dr, Council Bluffs, IA 51501-8291
Phone Number:
Location: United States > Iowa > Council Bluffs
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Council Bluffs
#1 Business Hotel in Council Bluffs
#1 Romantic Hotel in Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Omaha East/Council Bluffs 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Hilton Garden Inn Omaha East/Council Bluffs Hotel Council Bluffs

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