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“Very poor customer service”

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Hampton Inn Iowa City / Coralville
Ranked #7 of 21 Hotels in Coralville
Reviewed June 24, 2010

We're a family of four and tour the country by car for our vacations, and have stayed at hundreds of hotels and many different Hampton Inns/Hilton properties. We stayed at this hotel two separate times and both times the front desk staff had an attitude and were rude. As for the rooms, they are very small and clean but very overpriced, even for a college town. The breakfast was okay, although the attendant rarely refilled items and instead stood in the corner doing nothing. We will never stay here again and do not recommend this hotel. The service level of this hotel is horrible at best and the antithesis of Midwest hospitality.

  • Stayed: June 2010, traveled on business
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Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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532 - 538 of 547 reviews

Reviewed November 20, 2008

This is an older Hampton Inn that needs an update to the guest rooms and the common areas such as the fitness center. During my three-night stay last week at this property, I experienced problems with the cable and the fitness center did not even have a TV in there. Imagine riding an exercise bike in total silence! The hotel rate was very cheap and this is a case of you get what you paid for.

  • Stayed: November 2008, traveled on business
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1  Thank Leadbelly98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2008

Typically Hampton Inn. Great location, clean room, friendly staff, decent breakfast. It wasn't great, but wasn't bad either.

  • Stayed: May 2008, traveled on business
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1  Thank LoshWVU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2008

I found it...the worst customer serviced hotel in the Midwest. As a business traveller out some 80 nights/year, a Hilton Honors card carrier, and a dude who dosen't need much, this place crashed and burned on all levels. Maybe the fine folks from the rural area who send their kids to Iowa like this place, but if you live in a city of any populus, you'll certainly be disappointed here. My guess is it won't hold the Hampton name much longer.

  • Stayed: April 2008, traveled on business
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Thank MRToro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2008

This is a nice hotel. We stayed in a block of rooms for a wedding party. The hotel staff was accomodating and the rooms were nice and clean, I would reccomend staying here again if in the area.

  • Stayed: May 2008, traveled as a couple
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Thank Craazylulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2008

We were 2 English couples, travelling in the usa.
This was the by far the best hotel we stayed in on our trip.
The rooms were very clean and nice,and the self service breakfast very good.
We left feeling we had ,had a very luxurious night in those extremely comfortable beds!

Stayed: March 2008
Thank purdidevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2007

I'ver never stayed in a cleaner place. From the plush comforter and fluffy pillows we loved everything about this place. Even the restaurant on property was first rate. The bed was so comfortable I slept through breakfast! We will make it a point to stay there again. Best hotel I've ever stayed in!

  • Stayed: September 2007, traveled as a couple
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1  Thank eeldouce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Iowa City / Coralville

Address: 1200 1st Ave, Coralville, IA 52241-1102
Phone Number:
Location: United States > Iowa > Coralville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Coralville
#6 Business Hotel in Coralville
Price Range: $110 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Iowa City / Coralville 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hampton Inn Iowa City / Coralville Hotel Coralville
Hampton Inn Coralville
Coralville Hampton Inn

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