I've been to this Red Lobster a few times in the past and visited again yesterday for a friend's birthday. As other reviewers have stated, the staff are very friendly--from the greeting at the front door, to the person getting you to your seats, to your waitstaff.
Their food is consistently good, especially the crab rolls. The lighting is calming. There are a couple of tv's behind the bar for those who want to stay on top of sporting events.
I would recommend this restaurant for a taste of the familiar seafood options, and in particular, for the friendly, attentive service.