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“Excellence All Around!!”

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Country Inn & Suites By Carlson, Coralville
Ranked #7 of 18 Hotels in Coralville
Beloit, WI
1 review
“Excellence All Around!!”
Reviewed March 1, 2013

I stayed here for the weekend with my small children and it was wonderful!! The hotel lobby was spacious and clean, the staff friendly, the room was spacious and well done. The best part was the pool & hot tub area. The pool was actually WARM!! I could get in there and play with the kids without freezing. It was clean and towels were well stocked. The only issue was the breakfast food wasn't well stocked. They were continually running out of things and then it would take a long time to be replaced. Overall a great place to stay!!!

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank jdgile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, March 11, 2013
We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,
Management
Country Inn and Suites Coralville, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
    146
    97
    48
    26
    27
See reviews for
171
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69
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Bondurant, Iowa
2 reviews
Reviewed February 28, 2013

We stayed for a few nights on a weekend getaway and shopping. The room was clean, the staff was friendly, and breakfast was good. I plan to stay here again this was our 2nd stay at this hotel. I booked this because it is close to the stores I wanted to shop in and I got great online price. The hotel was quiet. Several food places close by.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bdreams73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, March 11, 2013
We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,
Management
Country Inn and Suites Coralville, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mason City, Iowa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 31, 2013

I stayed there over the winter holidays with family and friends. I've been thinking if it's worth even writing a review given that we will never stay there again. But I think other travelers have the right to know. I overheard what I think was the manager (dressed up short guy) talking to some other employee (possible maintenance) about bed bugs they had in one of the rooms. Knowing that they are required by law to tell people they had bed bugs I checked online, but couldn't find anything about this location. I checked my room of course pretty thourough and then talked to my friends. They advised to go and talk to front desk. Went down the next day (Saturday) and asked if they had BED BUGS in any of the rooms recently. Initially he said no, and then I told him that the requires to tell the truth if asked. He then said yeah, but that was it. No apologies, or what was done, or hey don't worry about it. It happened only once here and we did a pretty good job getting rid of them. Nothing. Just aknowledged that they had BED BUGS. He seemed to be pretty rude (stocky, blondish guy) and not knowing what he was doing. I asked if I could talk to a manager, and he said he was replacing the manager over the weekend. Then I said he needs to call the manager because I need a reassurance that for the crap load of money we were paying I wasn't gonna take some BED BUGS home with me. He said he would let me know. Nobody called me back with an asnwer for the remaining of my stay. TERRIBLE TERRIBLE SERVICE/MANAGEMENT. Before leaving I encountered yet another person at the desk and when I asked why the manager didn't call me back I was told that usually if manager is called over the weekend he tells employees to give free rooms to guests or whatever elese because he doesn't want to deal with it. WOW. Anyone wondering why we wouldn't stay there ever again???? Not to mention that rooms were very poorely cleaned,very cold in the room ,it would not warm up for nothing in the world. dust and spiderwebs everywhere. And breakfast constantly cold and tasted like plastic, not even close to real food. What is your food made of by the way? I would be very curious to know. My family and I have been staying at Country Inns often, but this was by far THE WORST EXPERIENCE OF ALL HOTELS COMBINED.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
3 Thank Allison G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, February 1, 2013
At the Country Inn & Suites Coralville, our guests are very important to us. We value all feedback. We are currently investigating this issue. We strive as a hotel to provide a clean, safe, and comfortable place to stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, MN
Level Contributor
131 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 27, 2012

I can't say the stay was horrible, but there are plenty of hotels in the Iowa City area and I think I'd try a different one next time. First problem was someone had left their breakfast in one of the dresser drawers so as soon as I checked in and went to put something in the drawer there was a bowl of cereal and an English muffin! A bit off putting and made me question how thoroughly the rooms are cleaned. Then we tried over and over again to call the front desk and never got an answer. Finally went down to request a wake up call for the next morning. The guy at the desk said so problem. Never got the wake up call. Both of the fellows at the front desk seemed nonchalant at best. The breakfast was fine (though one waffle maker got jammed up and there didn't seem to be any hurry to get it cleaned), the work out room was good.

  • Stayed December 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank kagardner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInn52241, General Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, January 3, 2013
Dear kagardner,

Thank you for telling us about your stay. We strive as a hotel to provide a clean, safe, and comfortable place to stay.

I have addressed issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.


Sincerely,
General Manager
Country Inn & Suites Coralville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 1, 2012

I stayed here for 4 nights for my business trip. Room was clean and comfortable. The breakfast was good, except that staff services at counter was not available 24 hrs by 7 days. It can go unmanned for 15 mins at time. There is no food available after breakfast and you ahd to drive out or walk to the restaurant beside for food. Walmart is 8 mins walk from the Hotel. There is no much shopping areas within the Hotel and no public transport around the hotel. IS only good for stay if you driving and prefer a quite place for resting.

  • Stayed November 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank JamesSeah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, December 4, 2012
Dear JamesSeah,

Thank you for telling us about your stay. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for telling us your concerns about the hotel. We will pass this on to our staff. As a hotel we value feedback because, it allow us to make the neccessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for staying with us. We hope you will consider us again for future trips to the area.

Sincerely,
Country Inn & Suites Coralville
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucas, Ohio
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 1, 2012

I stayed here one night, 9/31, and was quite comfortable. The room was nice and clean. Front desk was pleasant. Breakfast was good. All in all, a nice average place to stay. My only drawback was the price. I have been staying at hotels all over the same area and this one doesn't seem to be any better or worse than the others but the price is certainly higher.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Bryan E R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Coralville, responded to this review, October 4, 2012
Dear Bryan E R,

Thank you for telling us about your stay with us. We appreciate all of your comments about your stay. We appreciate your comments, and will pass them on to our staff. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We appreciate all guest feeback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for staying with us. We hope you will stay with us again in the future.

Sincerley,
Country Inn & Suites Coralville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, MN
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 16, 2012

Spent two nights here on a business trip - our corporate select hotel in the area. I will stay elsewhere on my next visit. Rate of $134/night is way overpriced for this property. It is a basic suite set-up, but is furnished with lower quality technology (Hisense and Dynex flat screen TVs). Wireless Internet was extremely slow and my iPad stuggled to stay connected. While the location was convenient to my office, it is located north of I-80 and thus is a bit out of the main commercial area for restaurants. There are other newer properties just south of I-80 that would be better options at this price.

Room Tip: At a different property!
See more room tips
  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank GSquared
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Coralville

Property: Country Inn & Suites By Carlson, Coralville
Address: 2571 Heartland Pl, Coralville, IA 52241-2813
Phone Number:
Location: United States > Iowa > Coralville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Coralville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Coralville 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Country Inn Coralville
Coralville Country Inn
Country Inn & Suites By Carlson, Coralville Iowa

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