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“Rude evening staff”

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Days Inn des Moines-West Clive
Ranked #7 of 8 Hotels in Clive
Lawrence, Kansas
Level 6 Contributor
181 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Rude evening staff”
Reviewed January 5, 2014

Rude evening staff (older woman). No smile, no greeting! These are the extent of her words: "Yes?" Government ID", Initial here, sign here, Breakfast 6 to 9am,check out 11. Thats it. The exact opposite to the morning staff (Asian ethnicity), very friendly. Otherwise this place is very near food establishments. Facilities wise is nothing to brag about. No microwave though. Clean and for the price, cant complain

Room Tip: Try to avoid rooms facing the highway
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarahtham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Days Inn des Moines-West Clive, responded to this review, January 27, 2014
Dear Traveler,

I apologize for your experience, the front desk personnel that had checked you in is NO longer employed with our hotel. If you are in the Clive area in the near future, please stop in and see me and I will accommodate you and your entire stay personally.

Kind Regards
Days Inn Clive Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Portuguese first
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English first
1 review
Reviewed December 11, 2013

I will never stay here again. Heaters don't work, tv doesn't work, shower pressure is awful. Didn't need a key to get into room 330 because the window is next to the elevator and could be opened from the outside when locked. Huge security risk! Stale breakfast with warm milk. Nothing had been cleaned in the lobby either. Just looks like no one here cares.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank uswire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeris S, Manager at Days Inn des Moines-West Clive, responded to this review, December 26, 2013
Dear Traveler,

Thank you for staying with us. I apologize for any inconvenience you may have experienced. I have spoken with both my housekeeping and maintenance staff regarding your concern. If you need anything, please ask for me and I will be happy to assist you anytime.

Thank you again.

Kind Regards
Days Inn Clive Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Days Inn des Moines-West Clive

Property: Days Inn des Moines-West Clive
Address: 1600 NW 114th St, Clive, IA 50325-7071
Phone Number:
Location: United States > Iowa > Clive
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 Hotels in Clive
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn des Moines-West Clive 2*
Number of rooms: 131
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Also Known As:
Days Inn Clive Valley West Hotel Clive
Ramada Clive
Clive Ramada

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