The desk clerk at check in was wonderful and friendly. After that there was absolutely no one else who seemed to care. Our room was clean when we got there but they never came to clean the room the next day nor did they even bother to take our trash out of our room. With only one small wastebasket and the fact we had take out in our room the night before that was a problem. I asked the front desk for two extra towels at 2:30 pm on Saturday. I was told every towel they had was in the laundry and what happened to the towels that were in our room. I said there were only two and that my daughter and I would like to have two more. I was told to bring the two that we had in our room to the front desk and I could have two more. I pointed out that we each use two towels when we shower and we just wanted two extra. Then I was told they would bring them to our room. At 9 pm I walked back up to the front desk to get the towels and went through the same question and answer scenario as the first time. All the while there was a pile of towels sitting on the front desk for the guys who were going to use the pool. Finally after asking repeatedly why we couldn't have two more towels the lady at the front desk gave me two off the pile. If this hotel only has two towels per room per stay they may want to invest in a few more or tell you to bring your own from home if staying there. I didn't expect full housekeeping either since we were staying two nights but the trash being taken out and the bed made would have been nice.
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- Also Known As:
- Days Inn Clive Valley West Hotel Clive
- Ramada Clive
- Clive Ramada