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“Nice place to stay.”

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Days Inn des Moines-West Clive
Ranked #7 of 8 Hotels in Clive
Mason City, Iowa, United States
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice place to stay.”
Reviewed November 17, 2011

We stayed at this motel during a personal trip this time, we have stayed on business before.

The room was clean, heater worked fine as well. A very nice stay at a very affordable rate. The motel is located within a short distance of the major roadways, nice selection of resteraunts and shopping.

Staff was very helpfull upon check in and check out. The free continental breakfest was not bad either. I would say this is a nice property to stay at with a very affordable rate as well. I've been satisfied both times that I have stayed at the property an see no reason we will not stay again when visiting Des Moines.

I feel this motel deserves a higher rating then it has received, especially when you take into account the location, price and decent quality of the property. It's not the ritz, but then again you are not paying for the ritz either. Good motel for the price.

Room Tip: The rooms with king size beds are a bit larger then those with a full size. We don't spend alot...
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tip P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe Q, Manager at Days Inn des Moines-West Clive, responded to this review, November 20, 2011
Dear Tip P,

Thank you for your compliments. Please know that your feedback is extremely valuable to us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Our greatest compliment is for you to return to us for The Best Value UnderThe Sun. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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707 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Mason City, Iowa
1 review
Reviewed October 28, 2011

My husband and I stayed at this hotel thursday 10/27/11 to friday morning. The employee who checked me was so very nice and professional. She made us feel very welcome. Our room was very clean and comfortable. Even while checking out the employee was so friendly asking how our stay was. I have been having to go there for pre ops and surgery coming up. It is only a few minutes away from the hospital very convenient. Thank you for making our stay so nice:)

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe Q, Manager at Days Inn des Moines-West Clive, responded to this review, November 2, 2011
Dear Robin,

Thank you for your compliments. Please know that your feedback is extremely valuable to us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Our greatest compliment is for you to return to us for The Best Value UnderThe Sun. We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arthur, Illinois
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 12, 2011

This is a large, older three-story "motel" located in a suburb of Des Moines, just off Interstates 80 and 35. Formerly a Ramada property, this inn has experienced a partial makeover since changing to a Days Inn. The large lobby has ample seating space for the complimentary breakfast with two waffle makers and the usual spread of bagels, muffins, pastries, fruit, cereal, juice and coffee. The parking lot is well-maintained and well-lit. We have stayed here several times as the rates are often the lowest of any Des-Moines-area hotel chain listed on the Internet. The rooms are average but comfortable. Often we have reserved a double room and been upgraded to a king room at no additional charge.

Room Tip: Ask for a room on the third floor with an interior hallway. For some reason many of the first and s...
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulSFraser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe Q, Manager at Days Inn des Moines-West Clive, responded to this review, October 18, 2011
Dear PaulSFraser,

Thank you for taking the time out of your schedule to provide your comments regarding your stay at our hotel. Please know that your feedback is extremely valuable to us.

I am glad to hear that you had a pleasant stay with us. Based on the insight you provided, it is clear you know us well. We try to go a step ahead in giving our guest a free room upgrade when it is possible.

We certainly hope to welcome you back.

Warm regards,
Abe Quito
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Clearwater, Florida
Level Contributor
328 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed September 24, 2011

I stayed here for one night. The staff was very helpful and friendly, and even called our room a little while after check-in to make sure it was okay. The room was kind of small, but still fit a king bed, chair, desk, and fridge with no problem. I appreciated that they provided a magazine about Des Moines and area food menus in the room. Overall our room was very dated and needed a facelift, but it seemed clean. The breakfast was okay thanks to the belgian waffle maker. It would have been nice to have a few more options, but I'm not overly picky when it's free.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nyllie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe Q, Manager at Days Inn des Moines-West Clive, responded to this review, October 1, 2011
Dear Nyllie,

Thank you for taking the time out of your schedule to provide your comments regarding your stay at our hotel. Please know that your feedback is extremely valuable to us.

I am glad to hear that you had a wonderful stay with us. I agree with you as well, some of our rooms do need a little touch up. That is why this winter we will be remodeling the majority of our rooms to help accomodate our guest better. We will also be installing plasma screen televisions on most of the rooms.

We certainly hope to welcome you back.

Warm regards,
Abe Quito
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Groveland, California
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 20, 2011

We arrived around 5 pm for one night only. Unfortunately it was one night too many. We returned from dinner and the light in the small bathroom/sink area was out. Called front desk and they stated maintenance would arrive 20-30 min. After waiting an hour, went to front desk, who called maintenance man who stated "he was watching the game was not coming." Desk clerk (nice lady) stated she would call manager to get maintenance man to come. We said forget it; we were tired from traveling all day. My wife arrived with new slippers and after one evening, the bottoms were filthy. White towels were grey and like sandpaper. Walls in shower were cracked with brown crackling spackle smeared on wall. Stand up lamp had no plug, just cut off wire (kind of dangerous). Maintenance man came next morning with 12 in. "pineapple" shaped table lamp to give some light at sink. Worst Days Inn ever......Skip, skip, skip.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe Q, Manager at Days Inn des Moines-West Clive, responded to this review, September 21, 2011
Thank you very much for your comments. We appreciate all feedback from our guests; whether it is good or bad. We apologize that you were not satisfied with your stay. It is our job to make sure our guests are happy and we obviously failed to do so.

Your comments and concerns were passed down to the general manager and he has taken all the necessary actions to prevent this issue from happening in the future.

We apologize that your experience was anything less than satisfying. Please rest assured and know that we will go above and beyond and do everything in our power to make it right and earn back your respect, trust and business.
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Level Contributor
120 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 25, 2011

My two little ones and I checked in (with a VERY courteous staff member...he went above and beyond to be helpful) late in the evening after a cross-country trip. We literally crashed on the beds without unpacking. When we woke to get showered and such we found a pizza crust, metal beer tops and visible crumbs on the carpet everywhere. My crawling little one had black feet and knees despite her spending most of her time on a huge beach towel. We did not shower we packed immediately and let the front desk know. We were *allowed* to cancel our 2nd day reservation without penalty but still paid for the night we spent there. The manager later sent an email apology insisting the problem would be rectified. We definitely wont be back to see if they were able to shampoo the dirt out of those carpets.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sharding23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe Q, Manager at Days Inn des Moines-West Clive, responded to this review, September 21, 2011
Thank you very much for your comments. We appreciate all feedback from our guests; whether it is good or bad. We apologize that you were not satisfied with your stay. It is our job to make sure our guests are happy and we obviously failed to do so.

I sincerely apologize for having you and your children go through this experience.

We have reviewed this situation with our Housekeeping Department. We have re-trained our hosts and also improved our inspection process so our guests will never experience this or similar situation in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Des Moines, Iowa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 23, 2011

I came to this hotel with a friend from New York! We came to the Clive/West Des Moines area to visit some friends. The hotel staff were very helpful with recommending local restaurants that they also enjoy eating at. The manager, Abe was very pleasant and respectful with any question that we had. My friend and I would love to stay here again when we are in town! Also the price couldn't have been better!! Thanks for a great experience!!!!

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank cmyanqui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe Q, Manager at Days Inn des Moines-West Clive, responded to this review, August 24, 2011
Thank you for taking the time out of your schedule to provide your comments regarding your stay at our hotel. Please know that your feedback is extremely valuable to us.
I concur with you, we are proud of our staff, their friendliness and professionalism. We train our staff continuously and make sure they excel in our Service Promise training that focuses on Guest Service, Housekeeping and Cleanliness.
We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn des Moines-West Clive

Property: Days Inn des Moines-West Clive
Address: 1600 NW 114th St, Clive, IA 50325-7071
Phone Number:
Location: United States > Iowa > Clive
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 Hotels in Clive
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn des Moines-West Clive 2*
Number of rooms: 131
Reservation Options:
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Also Known As:
Days Inn Clive Valley West Hotel Clive
Ramada Clive
Clive Ramada

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