The service for towels is unreasonable. They give you half of what is staying in your room for individuals and when asked for some more whether called down or asked at check in or even when they are cleaning your room they either do not bring to you, you have to go down and get face to face extras, or maids give less than. The pool on both occasions and hot tubs were filthy. There were floating bandaids, dirt, hair, etc in both. We had sugar ants crawling all over our bathroom sink and walls when we woke up next day and there was no food or juice etc in the room. Air conditioner smells of mustiness and when you walk in the room you can smell the same odor and the temp is always the same whether up or down--not cold enoug. The complaints were made in person and via email and there was nothing but an I am sorry. Don't expect to receive anything for troubles or fixing of the issues. SORRY-bad choice of a hotel
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- Also Known As:
- La Quinta Inn Des Moines/West-Clive Hotel Clive
- La Quinta Des Moines
- Des Moines La Quinta