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Best Western La Grande Hacienda
Ranked #1 of 3 Hotels in Cherokee
Reviewed July 2, 2013 via mobile

I have been returning to this property every 2 years for the past decade, and so it's been interesting to see the renovations and/or deferred maintenance from time to time. This experience was a mixed bag. The rooms were cleaner than last time, but the coffee pot was very heavily coffee stained and the hair dryer kept turning itself off. The rooms are large and decent--certainly not as good as some of the BWs I've stayed in, but not as bad as others.

The large indoor swimming pool in the center of the property is very popular. The very small breakfast area can be overtaxed at times.

Staff was very pleasant and friendly, but obviously on edge trying to get used to the leadership of the new owner. It will be interesting to revisit after things have had a chance to sort themselves out.

  • Stayed: June 2013
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Thank mjbphx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 - 122 of 143 reviews

Reviewed March 12, 2013

This is a very nice hotel with outstanding personal/staff. The room was very clean and well kept and up to date. New flat screen TV’s and great furnishings. Staff was very friendly and accommodating. Great breakfast with hot food and nice variety. I would recommend this hotel to any and everyone. For a small town hotel this is a more then above average place. For pet lovers, our dog was welcomed. This is by far a awesome place to stay.

  • Stayed: March 2013, traveled with family
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1  Thank Kevin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Owner at Best Western La Grande Hacienda, responded to this reviewResponded March 13, 2013

Thank you for your kind words. I am so glad that we were able to help you out during that hazardous weather. I'm also glad that you reached your destination safely!

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Reviewed March 11, 2013

We stayed this past weekend and I would recommend this hotel. It is clean, the beds were comfortable and we had a pleasant stay. This is not a fancy high class hotel, but for the average person that wants a clean comfortable stay, you cannot beat this place. The service was good, staff was friendly and helpful. The hot breakfast was a nice feature. It consisted of biscuits and gravy, eggs, make your own waffles, sausage, cereal, fruit and muffins. The only complaint would be the sausage was cold, everything else I tried was excellent. Keep up the good work.

  • Stayed: March 2013, traveled with friends
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Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Owner at Best Western La Grande Hacienda, responded to this reviewResponded March 13, 2013

Thank you so much. I am delighted that you enjoyed your time with us. My entire team cares about our guests and works hard to ensure that they enjoy their stay. I am glad that you reached your destination despite the horrible weather we experienced over the weekend. I hope you come and see us again soon!

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Reviewed February 18, 2013

The front desk people were friendly and polite. One person in our party was ill and the front desk clerk opened the restaurant and made toast for him. She also gave him yogurt and fruit. The restaurant (which had a free hot breakfast) was also open for dinner at night. It looked fairly good but we were unable to try it out.

Loud guests were not quieted early Sunday am (5 o'clock.) The bathroom vent fan was extremely noisy and could only be turned off at the same time as the light.

Cherokee is a pretty and interesting small town with a cute coffee shop (Copper Cup), a very interesting book store (The Book Vine), a fun restaurant (Gasthaus Bar and Grille), a great venue for concerts, etc. (The Gathering Place) and beautiful, old historic houses.
We enjoyed it.

  • Stayed: February 2013, traveled with friends
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Thank chesterabc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2013

This is a hotel that I must admit was a very pleasant surprise. I ended up here during some adverse weather and was happily surprised to find an immaculate room with comfortable furnishings and wonderful staff! The hotel has a restaurant in it as well as a Mexican restaurant beside it. The decor is somewhat dated, but flows with the La Grande theme throughout. Did I mention the entire place was immaculately cleaned?! If all Best Westerns were so well maintained, they may become a strong contender in the hotel arena! Oh yes... A very large selection for breakfast of hot and cold items! When I say hot, I am referring to sausage, eggs type not just toast and donuts....free!!

Room Tip: Can't go wrong!
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  • Stayed: January 2013, traveled on business
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Thank simonsays85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

  • Stayed: December 2012, traveled with family
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Review collected in partnership with Best Western
Thank DOUGLAS C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
General M, General Manager at Best Western La Grande Hacienda, responded to this reviewResponded January 4, 2013

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Reviewed December 3, 2012

We have stayed at this hotel several times and will be doing so again in the near future. It's not fancy, but is solid in every area we look for in a family hotel. The rooms are good-sized, clean and include a table and 2 arm chairs. The beds are large and comfortable. The wi-fi works well, even in the far corner of the building from the office. The breakfast is better than average, well-stocked, and very filling. We have found the service to be outstanding, whether it's at check-in/check-out or when we request more hot water at breakfast. Housekeeping was exceptionally pleasant, and the multiple desk clerks I spoke with on the phone (to clear up a reservation confusion--not their fault--and to make arrangements for a left-behind item) could not have been nicer. The pool is also fairly large, with lots of deck space, tables and chairs. The only two things we don't care for are that the hallway inside the back door smells like smoke (I suppose from smokers lighting up right outside the door), and the multiple pillows they offer are all fatter than my family finds comfortable. We'll deal with that by bringing our own pillows next time. Otherwise, this is a completely acceptable hotel on all accounts, and a standout for friendly service.

  • Stayed: December 2012, traveled with family
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Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Owner at Best Western La Grande Hacienda, responded to this reviewResponded December 5, 2012

Thank you! I am fortunate to work with a group of people very dedicted to taking good care of our guests. We look forward to seeing you again soon!

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Additional Information about Best Western La Grande Hacienda

Address: 1401 N 2nd St, Cherokee, IA 51012-2201
Phone Number:
Location: United States > Iowa > Cherokee
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Cherokee
Price Range: $77 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western La Grande Hacienda 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Best Western La Grande Hacienda,located in Cherokee IA offers quality accomodation to people coming to Cherokee County,IA.We offer nice spacious rooms,with complementary WI-FI,Complementary HOT Breakfast including Sausages/Eggs/Fresh Hot Waffles along with a nice selection of Milk,Juices,Fruits,Yogurt,Cereals,Breads.Our Friendly Staff tries their best to take care of your needs,while in Cherokee IA.We also have a Business Center as well as Indoor Pool.We look forward to be your host hotel while in Cherokee IA ... more   less 
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Also Known As:
Best Western Cherokee
Cherokee Best Western
Best Western La Grande Hacienda Cherokee, Iowa

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