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DoubleTree by Hilton Hotel Cedar Rapids Convention Complex
Ranked #3 of 36 Hotels in Cedar Rapids
Certificate of Excellence
Reviewed June 27, 2013

Parking was not explained to me, I had to figure it out. You have to carry your luggage through a skyway and take two different elevators just to get to the hotel. I had to ask 2 people to find out that I had to pay an additional fee for internet. Even Red Roof Inns have free internet! My company reserved my room on the company credit card but was never told they needed to fax in an authorization form so I had to pay for the room with my own credit card which I didn't find out until 2 days after I arrived home. It was difficult to find hotel staff to ask questions. Some didn't speak English and the ones that did were never at the front desk! The hotel is right next to the train tracks which was loud at night. There was no continental breakfast offered and the only breakfast food available was $15 minimum in the hotel restaurant (a sit down meal). I was able to find an apple one morning I was there but did not have time to sit down for breakfast.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
5  Thank Gretchen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTRHiltonManager, Director of Rooms at DoubleTree by Hilton Hotel Cedar Rapids Convention Complex, responded to this reviewResponded July 5, 2013

Thank you for staying with us, and I would like to apologize for the inconveniences with your stay. Navigating your way to the self parking area for the first time can be tricky; however we do have ways to make it easier. We are happy to send one of our Bellmen, or our shuttle to assist with getting from the garage to the hotel.

Our different services do have charges associated with them, this way you can customize your experience. However, we do also offer packages that include services such as breakfast and internet.

If your travels bring you back to the Cedar Rapids area, please contact us so we can assure your accomodations are in order.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (932)
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919 - 925 of 932 reviews

Reviewed June 27, 2013

Nice hotel in Cedar Rapids, Iowa - ideal location as the city central rebuilds after the flooding. Perfect place to stay for nice weekend get away. Nice restaurants and bars within the two to three block area, as well as excellent coffee shop and breakfast place for Sunday brunch.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

Great looking hotel...nice job on remodeling the facility. Staff was very friendly and the breakfast was great. Little bit more of a walk to get to the lobby when parking in the garage, but that's to be expected given the downtown location. Didn't use the pool...water was quite cold.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

We stayed here for a concert being held at the adjoining US Cellular Center and it was great! This hotel just re-opened less than a month ago. The service was top notch. The valet and bell service were efficient and friendly. Check in was smooth and the front desk staff very friendly. We were even given cookies at check in, which was nice. The hotel decor was very modern. The room was nicely set up and even though we were next to the elevator, it was a quiet room. The pool was nice. It wasn't very large, though, and there was no hot tub. The restaurant/bar (350 First) on the 16th floor was also very enjoyable.

  • Stayed: June 2013, traveled with family
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Thank AT5064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

I stayed recently at the new DoubleTree Hilton in downtown Cedar Rapids. The service was great, the room was very clean and comfortable. Staff was welcoming and friendly. Feels like you are in a much larger metro.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Lynn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

The hotel was very clean and the staff was more than willing to help us in any way possible to make our stay very enjoyable. The location is ideal in downtown Cedar Rapids and within walking distance to many restraunts and venues.

  • Stayed: June 2013, traveled with friends
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Review collected in partnership with DoubleTree by Hilton
1  Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013

I am anyways in love with doubletree hotels, this one in cedar rapids, is absolutely new brand and full of modern features and amenities. I cannot stay anywhere else after staying here, not even in Marriott.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Nitin0811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Cedar Rapids Convention Complex

Address: 350 First Avenue NE, Cedar Rapids, IA 52401-1108
Phone Number:
Location: United States > Iowa > Cedar Rapids
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 36 Hotels in Cedar Rapids
Price Range: $120 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Cedar Rapids Convention Complex 3.5*
Number of rooms: 294
Official Description (provided by the hotel):
Located in the heart of downtown Cedar Rapids, Iowa, the DoubleTree by Hilton Hotel Cedar Rapids Convention Complex is connected to U.S. Cellular Arena and the new U.S. Cellular Convention Center. Perfect for business or leisure travelers, the hotel offers an indoor swimming pool and modern 24-hour fitness center, along with over 80,000 sq ft of meeting and banquet space. Enjoy great location from our hotel near Kinnick Stadium, 30 minutes away! ... more   less 
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