My daughter and I had a complaint about a rude desk clerk. We were
informed by the manager that the desk clerk had worked there for
2 years without a complaint. He started yelling at us & my 3
grandchildren. He told us that he was going to invoke his right
to not serve us & asked us to leave the hotel. He then offered
to call the police to escort us all out. I was coming to enjoy my
brother’s wedding but had to deal with this unpleasantness.
The wedding party was all staying there. I have never in my
life been treated like that and asked to leave a hotel. Luckily
we found a nice hotel down the street.
- Official Description (provided by the hotel):
- Settle in nicely with the Country Inn & Suites By Carlson, Cedar Rapids North. We are an upscale, ultra modern, extended stay, four story hotel with 82 Studio and One Bedroom Suites, plus meeting facilities, business center, indoor pool and whirlpool. Our signature amenities include full hot breakfast buffet daily and a Monday through Thursday evening managers reception. Here at the Country Inn & Suites By Carlson we have all the comforts of home, and then some. ... more less
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- Also Known As:
- Hawthorn Suites By Wyndham Cedar Rapids Hotel Cedar Rapids
- Hawthorn Suites Cedar Rapids
- Cedar Rapids Hawthorn Suites