I feel like we've been the victim of a bait and switch. The photo that accompanied the room I chose showed a one bedroom suite--perfect for three adults and one child. The actual room is a handicap accessible room: one room with a queen bed that practically touches the fold out sofa. Three adults in one room, none of whom are handicapped. I booked through Hotels.com, so I'm stuck with it. I went back and checked to see if I made the mistake; but the photo of the room I booked was the one bedroom. I feel ripped off!
- Official Description (provided by the hotel):
- Settle in nicely with the Country Inn & Suites By Carlson, Cedar Rapids North. We are an upscale, ultra modern, extended stay, four story hotel with 82 Studio and One Bedroom Suites, plus meeting facilities, business center, indoor pool and whirlpool. Our signature amenities include full hot breakfast buffet daily and a Monday through Thursday evening managers reception. Here at the Country Inn & Suites By Carlson we have all the comforts of home, and then some. ... more less
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- Also Known As:
- Hawthorn Suites By Wyndham Cedar Rapids Hotel Cedar Rapids
- Hawthorn Suites Cedar Rapids
- Cedar Rapids Hawthorn Suites