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“Great room, great service, great rate!”

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Country Inn & Suites By Carlson, Cedar Falls
Ranked #1 of 14 Hotels in Cedar Falls
Certificate of Excellence
Reviewed July 15, 2012

We were moving and we needed a place to stay the night before we closed on the sale of our home and moved to another town. We chose Country Inn and Suites and are so glad that we did. We were absolutely exhausted when we arrived and we hoped there would be no problems with our room. We need not have worried.

The front desk clerk was polite and professional and our room was ready. It was clean and comfortable. Even though it was one of the hottest days of the summer, the room was nice and cool. It was quiet and peaceful. Great TV and a nice little frig in the room. The bathroom amenities were good. But the perfect part of the stay was the hot breakfast the next morning. In addition to fresh fruits, danish, and cereals, there was a nice selection of eggs, sausages, and biscuits and gravy.

All in all, a great place to stay. We would most definitely stay here again the next time we are in Cedar Falls, IA

Room Tip: Rooms on the south end are very quiet.
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  • Stayed: July 2012, traveled as a couple
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Thank Motherjordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 16, 2012

Great afternoon!

Our sincere gratitude goes to you and your family for your recent stay. We are happy we could accommodate during your time of transition. Enjoy your new residence to its fullest! If you are ever back in the Cedar Valley, we would be happy to substitute as your residence in the area.

Additionally, we are glad you took advantage of our complimentary "Be Our Guest" hot breakfast in the morning. This is one of our main focuses here at Country Inn & Suites.

We appreciate your considerate feedback and look forward to having you back in the near future.

Yours in hospitality,
Management & Staff

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337 - 343 of 363 reviews

Reviewed June 19, 2012

We've stayed at the Country Inn several times while visiting family in Cedar Falls. The accommodations are always clean and comfortable, and we've always been fortunate enough to have a room facing away from the freeway. As some others have stated, things are getting a little worn and could use a little freshening up (wallpaper borders make it look more dated) and some firmer pillows would be nice.

We'll be back!

Stayed: June 2012, traveled with family
Thank Jrmsp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fcnlink, Director of Sales at Country Inn & Suites By Carlson, Cedar Falls, responded to this reviewResponded June 20, 2012

Many thanks for your input and feedback about your recent stay. It's always great spending time with family while traveling. Country Inn & Suites have built the reputation of being a reliable family destination as you eluded to.

Additionally, we do have a property improvement plan in place which is an initiative to improve upon our hotel environment which key in guest's stays. We do actively take your comments into consideration and use them for future planning.

Thanks again for being one of our loyal guests. We look forward to the next time we can welcome you not only as a guest, but family.

Yours in hospitality,
Management & Staff

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Reviewed May 31, 2012

My family stays at the Country Inn and Suites every time we return to Cedar Falls. This time (May 25-May28) we were visiting for a family reunion. In the past we have been very pleased with this hotel. However, this time was a little disappointing. We had reserved seven rooms last July for all the members of our family. In addition, we confirmed our reservations three weeks ago. While we were driving through Des Moines, we called the hotel to confirm one last time. However, they told us they had no idea what we were talking about, even though we had the confirmation emails in hand. We rapidly called various hotels in Cedar Falls, hoping to get our rooms. When we arrived in Cedar Falls, we were pleased to find out that the Country Inn and Suites had indeed reserved our rooms. Nevertheless, it was a very stressful hour and a half in the car.

As for the hotel itself, it is beginning to look a little run down. The peeling wallpaper, loose carpet, and outdated bathrooms could use an update. Breakfast was terrific each morning (eggs, sausage, potatoes, muffins, waffles, yogurt, fruit, etc.). With so many young kids in our party, we were looking forward to the indoor swimming pool. The first night, we went to the pool but it was like a sauna. The air temperature had to be approaching 100 Degrees. If you weren't in the water, it was absolutely unbearable. The front desk said they would fix it, but nothing changed for the remainder of our trip.

Overall, the location is great, but a few flaws had a negative impact on our trip. We were not impressed with the Country Inn and Suites, and will likely look elsewhere next time we go to Cedar Falls.

  • Stayed: May 2012, traveled with family
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1  Thank baech11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fcnlink, Director of Sales at Country Inn & Suites By Carlson, Cedar Falls, responded to this reviewResponded June 5, 2012

Great afternoon,

We appreciate having you and your family stay with us for your gathering and your continual commitment to Country Inn & Suites. It was a pleasure being able to host a gathering of the sorts.

The block of rooms you are referring to was set up well in advance like you stated, but there were no reservations made upon it to confirm how many rooms from the group were actually coming. Additionally, as you will find in many hotels, we implement a cut off or release date for any unreserved rooms under a block so potential other guests may secure their night stay as needed. This is especially important on busier nights/weekends where we have a smaller gap for flexibility.

Overall, we are glad we had the ability to accommodate for your family on what was a sold out night. We are happy to see you took advantage of most of our amenities including our pool, with the exception to the temperature in the pool room.

Lastly, we have a property improvement plan in place which addresses some of your concerns about the dating of the hotel. Hopefully the next time we welcome you back, we will have these improvements in store.

We always welcome additional feedback as this helps to continually improve our environment and operations.

Genuine thanks,
Management & Staff

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Reviewed May 5, 2012

The front desk staff went over and above to accommodate our needs, even though they were at capacity. This hotel is a little dated in the decor, but we have stayed there a couple do times and it is always extremely clean. That is the most important thing to me. If you are going to events at the University, the location is excellent.

  • Stayed: May 2012, traveled with family
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Thank Lori H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fcnlink, Director of Sales at Country Inn & Suites By Carlson, Cedar Falls, responded to this reviewResponded May 8, 2012

Thank you for your kind response Lori. We are glad we could accommodate for you and your family. Know that we are in the process of making some updates to the property. Hopefully, by the next time you stay with us, there will be some new scenery. As always, we pride ourselves on cleanliness that guests have come to expect. We look forward to building upon your experience the next time you stay.

Genuine thanks!
Management & Staff

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Reviewed February 28, 2012

This hotel is clean, very comfortable, and all the staff were very welcoming. The kids loved the cookies at the front desk at check in, which was a quick and easy process. The 2 bedroom room we had was spacious. It had a kitchen sink, mini fridge, and microwave. The room was very clean and the king bed was comfortable and so was the pull out couch (well, as comfortable as pull out couches get)! The only possible complaint was the shower...not a lot of pressure and not alot of beads of spray in the shower head. The pool was large and warm and the hours were 6-midnight. There was a nice hot tub too. The fitness room had 4 machines in it. There was a group of crazy preteen/teen girls in there falling off the treadmill and being loud and obnoxious and the employee kicked them out so I could have a peaceful workout. Breakfast was very good. Sausages, french toast, waffles, yogurt, pastries, cereals, and all kinds of breads. This hotel is also extremely close to tons of great restaurants-Hu Hot & Texas Roadhouse esp.- and less than a mile away from College Square Mall. I highly recommend this hotel to any visitors of Cedar Falls.

  • Stayed: February 2012, traveled with family
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Thank KatherineNoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fcnlink, Director of Sales at Country Inn & Suites By Carlson, Cedar Falls, responded to this reviewResponded February 29, 2012

Thank you Katherine for your recent stay with us. I am glad your family could take advantage of all our amenities helping to provide the comforts of home . The King Two Room Suite is one of my personal favorites as well.

We whole heartedly welcome you and your family back the next time travels bring you to Cedar Falls and the surrounding areas. Thank you for making Country Inn & Suites your preferred lodging choice in the Cedar Valley!

Genuine thanks,
Management & Staff

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Reviewed February 25, 2012

We stayed here the evening before a volleyball tourney at the local college (UNI). It was easy to find. Front desk staff was very nice - ensured we knew they had cookies and coffee available (it was cold and snowy outside); also pointed out there was a pool, hot tub, and breakfast in the morning (including what the hours were and what sort of offerings it had).
Hotel, from the front entry to the pool area to our room, was all very clean.
My daughter and I really enjoyed our stay...as others have noted, is a good location central to a variety of things. It is near UNI, a short drive to a "downtown" district (where we found a great cupcakery!) and also a very short drive to a wide array of restaurants, shops and a grocery store.
If we're in the area again, we'll be staying here!

  • Stayed: February 2012, traveled with family
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Thank MidwesternerOnVaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fcnlink, Director of Sales at Country Inn & Suites By Carlson, Cedar Falls, responded to this reviewResponded February 27, 2012

We appreciate your kind review of our property. Thank you for choosing Country Inn & Suites as your home away from home while traveling to Cedar Falls.

On behalf of our entire staff here at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,
Management & Staff

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Reviewed December 11, 2011

Stayed there for a local college sporting event. Very friendly, helpful staff assisted us with some special requests prior to check in without hesitation. Suites were nice, but a little smaller than expected. Excellent location for local events. We will stay there again next visit.

  • Stayed: December 2011, traveled with friends
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Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fcnlink, Director of Sales at Country Inn & Suites By Carlson, Cedar Falls, responded to this reviewResponded December 12, 2011

Our sincere appreciation goes out to you and your family for staying with us during your time in Cedar Falls. I'm glad we could accommodate for your special request. A high level of service is something our hotel continually strives for. We look forward to the next time we can welcome you back.

Genuine thanks,
Management & Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Cedar Falls

Address: 2910 S Main St, Cedar Falls, IA 50613-5106
Phone Number:
Location: United States > Iowa > Cedar Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cedar Falls
#3 Business Hotel in Cedar Falls
Price Range: $103 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cedar Falls 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Stay at the conveniently located Country Inn & Suites by Carlson in Cedar Falls, IA for a business trip, Panthers game at the University of Northern Iowa or an exciting vacation. Situated near the UNI-Dome, historic downtown, Falls Aquatic Center and corporate offices, our hotel in Cedar Falls, Iowa provides guests a superior location, welcoming atmosphere and excellent amenities. Check your email via the free hotel-wide wireless Internet access, and start each day with a complimentary hot breakfast and a workout in the well-equipped Fitness Center. Choose the Country Inn & Suites, one of the best Cedar Falls, IA hotels, for your next business trip or vacation in Iowa.100% non-smoking facility. ... more   less 
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Also Known As:
Country Inn And Suites By Carlson, Cedar Falls
Country Inn & Suites By Carlson, Cedar Falls Hotel Cedar Falls
Country Inn Cedar Falls
Cedar Falls Country Inn
Country Inn & Suites By Carlson, Cedar Falls Iowa

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