My boyfriend helped build this hotel in 1978. He hadn't been back since, so we thought it'd be fun to stay here. WRONG!
Lady at front desk acted as if it were a huge inconvenience that we were there. She wasn't at all friendly or helpful. Parking lot was completely empty, except for 2 semis, and it was late Christmas Eve. Acted as if they were too busy to bother with us - we asked if there was a room near the pool, and she rolled her eyes and acted like she was really put out trying to find us a different room. Then I asked for a crib or pack & play, and she was like, "Gee, i don't know if there's one on that side of the hotel..." So I guess that also put her out, having to get a crib for us in their empty hotel. Restaurant was closed for Christmas Eve, so I asked if there'd be breakfast in the morning and she said yes. Breakfast turned out to be fruit & cereal and nothing more. I thought more should've been available to us, since we purposefully stayed where contintental breakfast would be included, since everything was closed Christmas morning. I also understand the staff didn't want to be there for Christmas, but guess what - neither did we! So because they were miserable and only did the bare minimum, that took away from our holiday as well.
On a plus, when we walked in to our room (which by the way, the lady told us to go in door number 7 from parking lot with our baby & luggage, and that was completely covered with ice & snow - didn't scoop it out at all), the room smelled pleasantly clean. We were supposed to have 2 queen beds, and the beds were not queens at all. Room was small and outdated, but clean. I can sleep anywhere when I'm tired, and I tossed & turned all night on those hard beds. Bed springs creaked and poked with every move. My bofriend said in disbelief - "I think these are the same beds we hauled in when we built this" in the late 70s! He said they were heavy with all the springs when they moved them and the beds in our room did seem old.
Pool area had no hot tub, which was surprising. They made a big deal about having a zero-depth entry pool, but I didn't see what the big deal was. Because half of the pool was unusable if you were an adult because it was so shallow - I could walk it on my knees and the water didn't come up to my waist. The other half that came around next to the spraying palm tree, also wasn't very deep and never could get warm in the water because it was a little too cold we thought. At least there weren't other people in the pool - if one other family had been there, it would've been too crowded.
Overall, I would never stay here again. We have family in the area, but we'll stay somewhere else in the future. Biggest problem was the beds. Main reason we would never stay here again. Everything else sucked too - especially the staff, but those uncofortable beds are the deal breaker.
- Official Description (provided by the hotel):
- A local treasure for over 25 years, Carrollton Inn has earned a reputation for warm and friendly service over the years. And while our legacy remains true, we are now delighted to offer an even more elevated experience due to recent renovations across the hotel, making us one of the top Carroll, Iowa hotels. Comfortable rooms and suites feature complimentary Wi-Fi, refrigerators, room service, DirectTV cable and, in some cases, patios and soothing whirlpool tubs. Just outside your room, property features include a refreshing pool, a top-of-the-line fitness center, onsite dining at Charlie's Steakhouse and a lively bar scene at Swizzle Stick. Guests can enjoy a hot breakfast buffet every morning and have access to our business center. Our Carroll, IA hotel also offers 5,000 square feet of event space for corporate functions, weddings and other noteworthy occasions. While you're here, take in the sites and enjoy the adjacent park, or take a short drive to Swan Lake. ... more less
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- Also Known As:
- Carrollton Inn Carroll, Iowa