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“Nice hotel, casino OK”

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Isle Casino Hotel Bettendorf
Ranked #3 of 7 Hotels in Bettendorf
chicago
Level 6 Contributor
140 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Nice hotel, casino OK”
Reviewed January 13, 2013

Was very pleased with the hotel room, but it is smaller than the hotel rooms in a land based casino. This is a riverboat casino so it is much smaller than most of the casinos around the Chicagoland area, and not as contemporary. The room was very clean, comfortable bed, bathroom was fine with a wonderful shower. The buffet was OK but wouldn't eat there more than once. The front desk staff were excellent and allowed us a early check in even though we did not ask for one with our reservation. I would stay there again without a hesitation.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IsleHotel, Manager at Isle Casino Hotel Bettendorf, responded to this review, January 30, 2013
Thank you for taking the time to write a review. We love hearing that our employees are friendly and we are glad you enjoyed your stay with us. We look forward to seeing you again on your next trip to the Quad Cities.
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400 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • English first
  • French first
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  • Any
English first
Galesburg, Illinois
Level 6 Contributor
233 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed January 8, 2013

If you like to smoke and gamble, then this is the place for you. For the rest of us, be prepared to smell like a bingo hall when you leave. The casino has a lot of slots, roulette, blackjack, poker, etc. but shows its age compared to the new Jumer's Casino.

  • Stayed August 2012, traveled with friends
    • Value
    • Service
Helpful?
Thank nelsc61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IsleHotel, Manager at Isle Casino Hotel Bettendorf, responded to this review, January 30, 2013
Thank you for taking the time to write a review. We appreciate the feedback we receive from our guests so that we can continue to look for ways to improve our property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moline
Level 5 Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed December 9, 2012

This was an okay stay. Generally a clean place, but the casino is a smoky mess filled with pale, corpse-like figures that spill over into the hotel. The ventilation system is either absent or the inspector is well paid-off (and yes, I've seen the management's boiler-plate defense on this site on that issue. Don't believe the corporate line. If you don't want your clothes bathed in smoke and want to see ten feet ahead of your face, skip the "casino.") Hotel is fine and rooms are adequate, although amazingly small. Water pressure on the eighth floor is horrid.

Don't mean to hate on a hometown property, but there are so many better places to stay for similar prices: Radisson properties in both Davenport and Moline, the new Blackhawk in Davenport, and Marriott Courtyard in Bettendorf are all superior in the same class. Bottom line is the Isle rooms are too small, and place feels thrown together quickly. Although clean and generally well-maintained, there's an overall sense of cheapness and "not quite there" about the place. The staff isn't incompetent, but not nearly up to the level of professionalism and polish that you find at the other places mentioned. Wasn't a bad stay, but won't go back with better choices available nearby.

Room Tip: Try to get a river view.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medicine Hat
Level 4 Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 5, 2012

I was pleasantly surprised by this hotel. Check in was smooth and the room that I got in the north tower was quite nice and comfortable. Staff was good and food was ok. I never made it to the casino as was not non-smoking.

Room Tip: North tower is newer
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DDT414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IsleHotel, Manager at Isle Casino Hotel Bettendorf, responded to this review, December 12, 2012
Thank you for taking the time to write a review. We are glad to hear that you enjoyed your stay and hope to see you again on your next visit to the Quad Cities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasant Hill, Iowa
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 5, 2012

Had stayed at this hotel before and loved it. Got an excellent rate by going through the casino promotions tab, which saved me about $40. Stayed in the north tower. The lobby is welcoming along with the staff. The room looks nice and was clean but the bed was a bit worn and could use a new mattress. For the rate ($49) I can't complain much.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AudioGuy321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IsleHotel, Manager at Isle Casino Hotel Bettendorf, responded to this review, December 12, 2012
Thank you for taking the time to write a review. We are glad to hear that you enjoyed your stay and found a great rate! We hope to see you again on your next trip to the Quad Cities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knob Noster, Missouri
Level 5 Contributor
78 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed December 2, 2012

We recently stayed in the South tower; had stayed in the North tower about a month earlier. The south tower is closer to the casino (thus the smoke), but is older than the north tower. Each tower has its own check-in desk. The south tower has valet parking, the north does not. Our rooms in both towers were clean and surprisingly, we didn't smell too much smoke on the non-smoking floors we were on. The staff at both check-in desks were not very friendly. Our room in the north tower was bigger and newer as compared to the south, but had terrible water pressure. At least we thought it was terrible until we stayed in the south tower, where it was even worse--the worst water pressure I have ever experienced at any hotel. The bed in the north tower was terrible--there was a huge indent on one side of our King bed. Unfortunately we didn't notice it until we went to bed at midnight, so it was too late to change rooms. There is no room service at either tower. Pros: Both towers were very quiet and the rooms are cheap

Room Tip: Ask for a river view room. The rooms at the north tower are bigger and a little more modern.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IsleHotel, Manager at Isle Casino Hotel Bettendorf, responded to this review, December 12, 2012
Thank you for taking the time to write a review. We strive to provide a clean, safe and friendly environment for our guests and appreciate feedback from guests when we do not live up to that standard.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 9, 2012

I was travelling in the area for business and was surprised at the high cost of local hotels. I found a great deal on the Isle of Capri website and decided to give it a try. The check in process was smooth and the ladies at the front desk were very nice. They even reminded me that if I joined their player's club, I would receive a substantial discount on my already great rate. The best part of the stay was the incredible view of the Mississippi River from the hotel room window. The casino was a little small, filled with only locals for a weeknight. I did win some money, so overall a very pleasant experience and highly recommended.

Room Tip: Ask for a room with a view of the Mississippi river.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luv2SkiTahoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IsleHotel, Manager at Isle Casino Hotel Bettendorf, responded to this review, November 16, 2012
Thank you for taking the time to write a review. We are glad to hear that you enjoyed your stay at our hotel and we love to hear that our employees are friendly. We look forward to seeing you again the next time you are in the Quad City area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Isle Casino Hotel Bettendorf

Property: Isle Casino Hotel Bettendorf
Address: 1777 Isle Pkwy, Bettendorf, IA 52722-4967 (Formerly Isle of Capri Casino and Hotel)
Location: United States > Iowa > Bettendorf
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 7 Hotels in Bettendorf
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Isle Casino Hotel Bettendorf 3*
Number of rooms: 509
Official Description (provided by the hotel):
Isle Casino Hotel Bettendorf is your Midwest casino destination for 24-hour casino action. Located in the Quad Cities, Isle Casino Hotel Bettendorf features approximately 1,000 slot machines and 19 table games, including Commission Free Midi Baccarat . Enjoy your stay at our hotel, featuring over 500 rooms, three on-site restaurants, a heated indoor pool & whirlpool, a fitness center, wireless internet, and laundry & dry cleaning services. Additional amenities include a marina and sky-walk to the Quad-Cities Waterfront Convention Center(SM). So if you're planning an exciting casino trip or a weekend stay, or even if you just want to try some of our delicious dining options, Isle Casino Hotel Bettendorf is the place to be. ... more   less 
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Also Known As:
Isle Of Capri Hotel Bettendorf
Isle Of Capri Bettendorf
Isle Casino Hotel Bettendorf Iowa

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