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“Staff friendly”

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Four Points by Sheraton West Lafayette
Ranked #5 of 7 Hotels in West Lafayette
Reviewed September 30, 2013

I found this hotel by looking on Trip Advisor. I stayed here for Family Weekend at Purdue. Pretty close to the University and football field. Staff friendly and helpful. The rates for this weekend were a bit over priced but nothing I could really do since this was a special event weekend and rooms were in demand. The rooms were reasonably sized and updated. Rooms clean. Most of the rooms though were lined around the indoor pool area which i guess could get loud at times. Luckily ours was off away from this area. It was nice though that they had a sitting area outside of the pool area with tables and chairs so we were able to sit there with are group and hang out after we got back from the football game. One disappointment was that their internal restaurant which is a sports bar has very strange hours. It is open for lunch 10-2 then closes to 4pm. So when we returned from the game and wanted food we had to leave the hotel. NIce thing is that is does offer pizza to go so we ended up eating pizza late nite by the pool. Breakfast buffet is also offered in the morning for a minimal charge.

Room Tip: Ask for a room away from the indoor pool. Could get loud
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  • Stayed: September 2013, traveled with friends
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Thank emmaretto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels & Resorts at Four Points by Sheraton West Lafayette, responded to this reviewResponded October 4, 2013

Hi emmaretto,

Thank you so much for writing about your recent stay. I am so glad you enjoyed your accommodations and the hotel overall. I am sorry to hear about the inconvenience you experienced with the restaurant. We will share your feedback with our hotel management teams.
We hope you stay with us again the next time you are in the area.

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169 - 175 of 208 reviews

Reviewed September 23, 2013

My husband and I and some friends of ours recently stayed at this hotel for a Purdue football game. Upon arrival, the lobby and indoor pool area looked average. Our rooms on the other hand needed some TLC. Although there was a flat screen TV and the beds were somewhat comfortable, the positives ended there. All 3 rooms we occupied had filthy bathrooms. The tiles were cracked and stained, the bottom of the white bathtubs were grey and in need of some serious bleach, and the toilets had rings inside as if they hadn't been cleaned properly in weeks. We actually asked to move rooms the first night as there were hairs all over the bathtub and bathroom floor when we first arrived. On top of that, the AC wall units were very loud. The location is decent and close to a Walmart, making it easy to get tailgating necessities, but they could definitely use a new maid staff!

  • Stayed: September 2013, traveled with friends
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Thank Keli P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Four Points by Sheraton West Lafayette, responded to this reviewResponded September 26, 2013

Hi Kelilyn,

Thank you for writing about your recent stay. We apologize that your accommodations did not meet your expectations. I will share your feedback to our housekeeping team so that they can address these issues.

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Reviewed September 17, 2013

Spent 2 weeks at this hotel while attending training. The rooms are pleasant and clean. The bed was better than average, with 4 pillows of different densitie, so; it was easy to find one that worked for me. The rooms all seemed to have large (40") flat-screen televisions with the usual assortment of available channels. The bar in the hotel had a good selection of food and beverages, but be prepared to pay high rates (there is an Applebee's across the parking lot). There is also a Walmart across the street in case you forget to pack anything. The pool area is attractive and includes a hot tub. Others in our group said the workout room was nicely equipped. The hotel staff was a mixed bag; most days they were pleasant and helpful, but a couple were rude and intentionally unhelpful. Overall I rate this hotel as average for the price.

  • Stayed: September 2013, traveled on business
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Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Four Points by Sheraton West Lafayette, responded to this reviewResponded September 26, 2013

Hi Mike W,

Thank you for sharing your feedback with us regarding your recent stay. I am glad that you enjoyed your accommodations and found our hotel amenities and location to be convenient. We hope you choose to stay with us again the next time you are in the area.

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Reviewed September 16, 2013

Stayed with my son for a Purdue college visit. It has a decent king plus sofabed suite, but nothing else to recommend it. The property is run down to the point of appearing abandoned. Furniture is dinged and dated. Go elsewhere if you can.

  • Stayed: September 2013, traveled with family
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Thank BennettMinLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Four Points by Sheraton West Lafayette, responded to this reviewResponded September 26, 2013

Dear BennettMinLA,

Thank you for writing about your recent stay. We apologize that your overall stay did not meet your expectations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

Sept. 3rd. Didn't have a reservation, as had different plans. But Lizzie at the front desk was great -- we came in late, maybe 9 pm, checked us in, found us in their system, was able to upgrade us & offer the 4pm checkout, which was very helpful. We were in town helping family move, & would be watching 3 young grandchildren, so she offered to move us to a first floor location, because that would be easier if we had them with us.
Had b-fast next morning. Large glasses of OJ was poured when the menus were delivered. Coffee was good, meal was large -- too much for me, ok for husband.
Would definitely stay there again.

Room Tip: Membership does have it privileges -- their Starwood program seems pretty good.
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  • Stayed: September 2013, traveled with family
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Thank J-zue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Starwood Hotels at Four Points by Sheraton West Lafayette, responded to this reviewResponded September 13, 2013

Hi J-zue,

We are thrilled that you had such a positive experience at our hotel. It is great to hear that Lizzie was so helpful during your stay – we will be sure to let her know. We are also glad that you liked our breakfast. Hope to see you again next time you’re in town!

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Reviewed August 18, 2013

My daughter just went to Purdue as a freshman. When we were visiting colleges we stayed here because it was close to Purdue. We have stayed here 2 times already and I expect to stay here again.

The rooms are decent and clean. The front desk employees were the only employees I actually interacted with and they were very nice and accommodating.

It is close to Purdue. Rates are fair and its is a pretty decent, clean hotel. I'll definitely be coming back..

Room Tip: Atrium rooms open to the pool area. If you want a more quiet room, ask for a room that isn't aro...
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  • Stayed: August 2013, traveled with family
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Thank cdsimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Starwood Hotels at Four Points by Sheraton West Lafayette, responded to this reviewResponded August 23, 2013

Hi cdsimon,

Thank you for your review and both of your stays at Four Points! We’re glad to hear that the front desk employees were friendly, and that you found the hotel clean. Also, we’re happy that you were able to be close to your daughter at Purdue while at our hotel.

We look forward to seeing you next time!

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Reviewed August 11, 2013

We chose to stay here for a college visit at Purdue. Really any hotel you choose in West Lafayette is close to the campus. There were 4 of us, myself, my husband, and two teens. They only offered 2 double beds so that is what we got. Upon entering the hotel, it looks very nice and newly remodeled and very modern. Everything is open, so our third floor room overlooked the pool and the dining room. We were in room 314. The room obviously had attempts made at upgrading, but it is was as if they stopped at the bathroom. They added granite counter tops to the sink area, and upgraded with nice mirrors and accessories. Then enter the bathroom which held the toilet and shower tub. The fixtures were old and when you turned on the shower, it sounded as if the pipes would explode. That sound remained throughout the whole shower and any time it was turned on. The towel bar fell off as soon as a wet towel was hung on it. I typically have the fan on the A/C run all night to drown out hotel noise, but this fan was not working. The A/C worked fine, but the fan did not remain on even when turned on. So, about 5am, you begin to hear sounds of staff setting up for breakfast, followed by the steady clinking of dishes from people beginning to eat at 6:30 am. We slept awful, and it is never comfortable to try to squeeze 2 people in double beds. We are not big people, but we are used to a king sized bed at home, but sleep comfortably in queens in hotels. The breakfast was good with a lot of variety on the buffet, including made to order omelets and waffles. However, unless you upgrade top the breakfast package with your AAA membership, you are paying for breakfast. Even then, it only included 2 breakfasts, so our stay ended up being 129.00 plus tax and the cost of 2 additional breakfasts. The staff was friendly, and checking in and out was easy, but there was no express check out offered.

Room Tip: Ask for a room away from the dining and pool areas if there are any. The only windows in our rooms w...
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  • Stayed: August 2013, traveled with family
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1  Thank Andert01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Starwood Hotels at Four Points by Sheraton West Lafayette, responded to this reviewResponded August 27, 2013

Dear Andert01,

Thank you for your feedback regarding your stay at our hotel. We are glad you found our hotel to be modern and nice. Also, we are happy that you enjoyed the breakfast buffet and the level of friendliness of our staff. At the same time, we want to apologize for your troubles with the shower and towel bar. We are also sorry that you were not able to sleep well, due to the noise from our breakfast preparation.

Once again, thank you for your stay, and we hope you enjoyed your visit to Purdue.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton West Lafayette

Address: 1600 Cumberland Ave, West Lafayette, IN 47906-4043 (Formerly University Plaza Hotel)
Phone Number:
Location: United States > Indiana > West Lafayette
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 7 Hotels in West Lafayette
Price Range: $106 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Four Points by Sheraton West Lafayette 2.5*
Number of rooms: 171
Official Description (provided by the hotel):
The Four Points by Sheraton West Lafayette is 171 unit atrium style full service hotel just a mile from the Purdue University campus and across the street from the Purdue Research Park. Onsite we offer over 14,000 sq ft of event space with breakout rooms. Our world famous Tailgate Bar and Grill that features weekly and nightly specials as well as select entertainment. Indoor pool and spa, outdoor pool, Free internet, Cable television with 42" screens, Business Center, Refrigerator and Microwaves upon request. ... more   less 
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Also Known As:
University Plaza West Lafayette
Hotel University Plaza

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