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“Only One Mistake Made!” 4 of 5 bubbles
Review of Hilton Garden Inn - West Lafayette

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Hilton Garden Inn - West Lafayette
Ranked #1 of 6 Hotels in West Lafayette
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Only One Mistake Made!”
4 of 5 bubbles Reviewed June 4, 2013

Stayed here for a night whilst driving through to Indianapolis. Good location, very friendly staff and a good, clean comfortable room. I paid through Hilton's website with a Bed & Breakfast deal but forgot this and was charged for breakfast in the morning, perhaps they could've told me when I checked in that I had breakfast paid for?! Not a major issue but a little annoying and the breakfast wasn't that great to be honest.

  • Stayed May 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank McCready82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, June 6, 2013
Thank you for taking the time to review our hotel. I am glad that you enjoyed your stay. I do apologize for the error with the breakfast, the breakfast certificates are usually placed in the registration packet that is given to our guests at check in. If in the future you book this rate and you do not receive the certificate, please bring it to the front desk or resturant servers attention and they can verify that for you so you do not have to pay for the breakfast that is included in your rate.

If you would like to contact me directly and let me know the date of your stay I would be happy to refund you for the breakfast that you paid for.

Thank you again for the review, comments from our guests are important learning opprotunities for us.

Respectfully,
Christy Kuntz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

458 reviews from our community

Traveler rating
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    53
    12
    2
See reviews for
179
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140
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
West Lafayette, United States
1 review
5 of 5 bubbles Reviewed June 3, 2013

The Hotel (Hilto Garden West Laffayete) was in a good location , next to the University. It was very convenient that there was a shuttle to our class. the Hotel was clean , the stuff were nice and polite and the room were comfortable and furnished.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, June 6, 2013
Thank you for the 5 star review, we are so glad that you enjoyed your stay!

We hope to see you again in the future.

Christy Kuntz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
Level Contributor
120 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

We stayed here for a wedding, and found the hotel to be very quiet and comfortable. Rooms were very nice and clean, but a little small. Breakfast was also very good. We would definitely stay here again if in the area.

Parking situation was a little odd, as the parking garage is next door - but not attached. Not the best situation for a wintery or rainy visit, but it's a short dash from the garage to the hotel.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank trek150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, June 3, 2013
Thank you for the positive review! The staff and I strive to make sure all of our guests have a great stay and it is nice when we see that our guests appreciate our efforts. More importantly we are glad that you enjoyed your stay and would stay with us again.

Thank you again & we will see you in the future!

Best regards,
Christy Kuntz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lafayette, United States
1 review
5 of 5 bubbles Reviewed May 28, 2013

loved the location eat at the pennar bread for supper went to movie that was just aroung the corner from hotel. then after movie had a late night snack at the candy store just down the block. enjoyed the great breakfest and the cleaness of the room andhotel in general.

  • Stayed May 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Greg K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, June 3, 2013
Thank you for the 5 star review, we are so pleased that you enjoyed your stay. We do have a wonderful location and fo this we are very thank ful so our guests can not only enjoy our lovely hotel but the local area as well.

Thank you again & we hope to see you again in the future!

Warm regards,
Christy Kuntz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
141 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed May 20, 2013

Stayed over the past weekend and this hotel is in a great location. It is located in a plaza with lots of food (Starbucks, Moe's, Panara, and Coldstones). There are more restaurants down the road. Buffalo Wild Wings and Outback is behind the hotel. Purdue is about 5 min drive away. Because it is located in a plaza, they charge for overnight parking. The rooms are nice with comfortable beds and decent size rooms. The staff was awesome and breakfast at the hotel was great. Cookies are available at 4 pm sharp.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank leep116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, June 3, 2013
Thank you for taking the time to submit this positive review about our hotel, we greatly appreciate it. The staff and I are pleaed that you enjoyed your stay and hope to see you again in the future!

Best regards,
Christy Kuntz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
1 review
5 of 5 bubbles Reviewed May 13, 2013

I have stayed here many times and have always been 100% satisfied. Wonderful, friendly staff. Clean, quiet rooms. And a great breakfast to boot. I have stayed at many Hilton Garden Inns and this is by far my favorite. Also, the best location if you are visiting Purdue.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Calvdav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, May 20, 2013
Thank you for the wonderful review, the staff and I are very happy that you enjoy staying with us! We look forward to your next stay.

Christy Kuntz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muncie, United States
1 review
5 of 5 bubbles Reviewed May 10, 2013

This was my first stay at a Hilton Garden Inn and I am very pleased. The hotel was lovely and the room was nice and clean. Next week I'm staying at another HGI and hope that it is as nice as this one.

  • Stayed May 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Angelita A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, May 20, 2013
Thank you for the postive review, the staff and I are pleased that you had an enjoyable first stay with us. We hope you will choose the Hilton Garden Inn/West Lafayette again when you are in the area.

Warm regards,
Christy Kuntz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn - West Lafayette

Property: Hilton Garden Inn - West Lafayette
Address: 356 E State St, West Lafayette, IN 47906-3225
Phone Number:
Location: United States > Indiana > West Lafayette
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in West Lafayette
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn - West Lafayette 3*
Number of rooms: 104
Official Description (provided by the hotel):
The Hilton Garden Inn West Lafayette Wabash Landing is conveniently located near Purdue University and other local attractions. Guests enjoy complimentary WiFi, two meeting rooms and the indoor pool. ... more   less 
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Also Known As:
Hilton Garden Inn - West Lafayette Hotel West Lafayette
Hilton West Lafayette

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