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All reviewsfront deskwafflesin townmarriott pointsfree night staybreakfast bara great nights sleepshower curtainstaff were all friendlyhot tubbreakfast attendanthotel staffking suiteonly stayed one nightwould stay here againfree breakfastfresh fruit
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Reviewed July 1, 2018

This was our first stay here and enjoyed it very much. We had a handicap accessible room that was very comfortable. I suggested an improvement that they could make in the bathroom and received a nice return e-mail saying they were going to look into it. The hot breakfast items had a good selection, even to show which ones might be vegan. Things were kept full. This hotel was easy to get to.

Room Tip: no elevator so accessible rooms are on the ground floor.
  • Stayed: June 2018, traveled with family
    • Location
    • Rooms
    • Service
1  Thank Hoosierhoney40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2018 via mobile

The front desk staff were gracious. There was one housekeeper that was rude. Breakfast was real good but will never come back after what I witnessed. A desk clerk was being very badly treated by the breakfast lady. Desk clerk was being berated for putting pan in wrong place.
This was handled very unprofessionally. She had the desk clerk in tears.

Stayed: May 2018, traveled on business
Thank sb5462018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawn W, Manager at Fairfield Inn & Suites Valparaiso, responded to this reviewResponded May 28, 2018

Thank you for taking tbe time to submit a review. Thank you for brining this to our attention. I am very disapointed to hear this and sorry you had to witness this kind of behavior on your trip. Please rest assured that we take matters if the nature very seriously and this will be addressed with the employee invoved. We certainly hope to have the oppritunity to better your experience with us whenever your travel needs bring tou back to Valparaiso.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2018

I've stayed at many Fairfield Inns over the years. The newer hotels are much nicer than the older ones. That being the case, this Fairfield Inn is an older version. The lobby area gives you the impression you're at a budget hotel. The room was renovated with the bathtub replaced by a walk-in shower. Unfortunately the shower curtain bar was curved out and the shower curtain did not go down to the floor so the bathroom floor got soaked. After notifying the front desk, the curtain was replaced immediately. We would likely look at other hotels the next time we visit.

  • Stayed: April 2018, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank bob_96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2018 via mobile

Clean updated facility. Rooms comfortable and fully appointed. Bathrooms extremely clean.
Friendly and knowledgeable staff
Breakfast concierge Ruth was friendly and helpful
Will return to this property in the future.

Stayed: April 2018, traveled with family
Thank Joni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2018

Newly remodeled rugs...immaculate rooms...comfortable bed...friendly hosts...good variety of breakfast offerings...in new venue...hostess, Ruth, attentive and helpful...highly recommend....great location near university...

Room Tip: Three floors - first is most accessible...was in a larger corner suite at the end of the building
  • Stayed: April 2018, traveled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Kenneth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawn W, Manager at Fairfield Inn & Suites Valparaiso, responded to this reviewResponded April 13, 2018

Kenneth, Thank you for sharing you recent experiences with us. We are pleased that you enjoyed your stay. We will share your feedback with Ruth and the team to continue to inspire and motivate them to deliver exceptional customer service! We hope to serve you again during future visits to Valparaiso.

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