This is our 3rd stay in this hotel in the last 4 years and probably our last. We come here every year to visit family. The hotel itself is very well kept. However, the lack of respect and service given by the staff, specifically Jody, made even the cleanliness seem bad. We requested a handicapped room due to a family member with medical issues. When we got there, they gave us a room with a king bed instead of 2 queens like requested. They switched us to a standard room knowing we needed the extra space of a handicapped room. 4 1/2 hours later and several phone calls later, the overnight girl took care of us a 1am when no one else was willing to. This is the 2nd time we have stayed at this hotel where there is no general manager. If you have the option, stay anywhere but here. There's a nice Holiday Inn a block away.
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- Also Known As:
- Hampton Inn & Suites Valparaiso Hotel Valparaiso
- Hampton Inn And Suites Valparaiso
- Hampton Inn Valparaiso
- Valparaiso Hampton Inn