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“Great Staff”

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Hilton Garden Inn Terre Haute
Ranked #1 of 18 Hotels in Terre Haute
Certificate of Excellence
Lakeville, Minnesota, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Staff”
Reviewed June 24, 2013

The staff at the front desk and restaurant were outstanding. Very friendly. The only minor glitch with the stay was the microwave was unplugged when I got to my room. Other than that everything was great

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica F, General Manager at Hilton Garden Inn Terre Haute, responded to this review, July 1, 2013
Thank You for taking time to write a review about our hotel, we really appreciate your review. Our employees work hard to keep our hotel nice, so its always good to know we are doing our job. We hope you will stay at our hotel again if you are in town.
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689 reviews from our community

Traveler rating
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    11
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
St. Louis
Level 5 Contributor
43 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 20, 2013

The Hilton Garden provided us with quick check in and a very nice clean room. We arrived late evening and they assigned us a K room that was one of the handicapped accessible which is ok with us - the room and bathroom were large. We used Priceline to book the room and probably came in at half cost or better. The staff is very friendly. They have a 24 hour fitness room and the indoor pool and jacuzzi opens at 6am. No breakfast but morning coffee, hot chocolate and nice assortment of teas. They also have fresh fruit and cookies. Parking is outdoor and free on two lots. This is walking distance to the university. We also visited the shrine/college while we were in the area. Nice little city - Terre Haute.

Room Tip: They gave us a handicapped room with a K bed and it was nice and roomy.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jayr09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica F, General Manager at Hilton Garden Inn Terre Haute, responded to this review, July 1, 2013
Thank you so much for such a kind review of our property! It is so nice to have a job well done recognized! Please stay with us again on your next trip to Terre Haute!
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Guatemala, Guatemala
Level 1 Contributor
3 reviews
Reviewed June 19, 2013

I found that all the staff was very kind and helpful. The parking lot that this hotel has is spacious and convenient. The location of the hotel is great since everything is near, even at walking distance.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Thomas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica F, General Manager at Hilton Garden Inn Terre Haute, responded to this review, July 1, 2013
We are delighted that you enjoyed staying at our hotel. Great information about our location, sometimes people think that we are kidding when we say how convenient we are to so many things in the downtown area. Thanks for helping us plug that point. We appreciate your business and hope you come and visit us soon.
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tipton, in
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 16, 2013

I was a little disappointed with the look of the hallways when I first arrived. Doors were marred and looked dingy. The hall carpet had a little trash and a pen topper laying there for 2 days. Also my first two evenings back to the hotel I noticed a drink cup sitting in the hallway next to the hotel staff area (cleaning room). The swimming pool was about the smallest pool I've ever seen. I was on the 3rd floor and the street noise was too loud for my taste. I'm really not sure why my company chose this hotel but it is definitely not one I will return to if it's my choice. The only reason I am rating this hotel a 4 instead of a 2 is because the bed was super comfy and our breakfast server "Matt" was awesome....very attentive, polite and just a gem.

Room Tip: Ask for a room away from the street.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pegster59070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica F, General Manager at Hilton Garden Inn Terre Haute, responded to this review, July 1, 2013
Thank you for your positive review of our Hotel. I will be happy to pass on your compliments. Our staff is always pleased to hear about the complimens that our guests leave for them. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
Reviewed June 13, 2013

Great rooms, clean, decor current and priced right. Safe environment with security. Awesome customer service from the whole staff! Definitely would stay there again and recommend this hotel to everyone!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lori H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica F, General Manager at Hilton Garden Inn Terre Haute, responded to this review, June 14, 2013
Thank you for taking the time to share your recent experience with us. I’m delighted to hear that this was the first time you have stayed with us. We hope to welcome you back soon for another refreshing visit!
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Walton, United States
1 review
Reviewed June 9, 2013

Our room was very clean. We appreciated having plenty of towels in the room and not having to ask for more. We had breakfast in the hotel's dining room. Our server was wonderful! Best of all, you're right there on ISU's campus so you don't have to hunt for parking spots.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jill J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica F, General Manager at Hilton Garden Inn Terre Haute, responded to this review, June 11, 2013
Thanks for the great review and comments! We're glad to know that you found our location convenient to all the fun things to do in Terre Haute and that our staff and accommodations made for a fantastic stay here at the Hilton Garden Inn. We hope to see you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Level 6 Contributor
191 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed May 28, 2013

Not along the interstate but worth the ~5min drive. Great downtown location to experience Terre Haute. Updated hotel with super friendly service. Room was spacious but there were a couple of issues we could overlook but... Too much bleach on the linens...annoying. Someone who occupied the room previously had smoked in the room (#600). I alerted the front desk. They were not happy either.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica F, General Manager at Hilton Garden Inn Terre Haute, responded to this review, June 11, 2013
Thank you so much for your great review and comments. We're happy to know that you enjoyed the accommodations and that our staff took good care of you during your visit. We hope to see you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Terre Haute

Property: Hilton Garden Inn Terre Haute
Address: 750 Wabash Ave, Terre Haute, IN 47807-3204
Phone Number:
Location: United States > Indiana > Terre Haute
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Terre Haute
#2 Family Hotel in Terre Haute
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Terre Haute 3*
Number of rooms: 109
Official Description (provided by the hotel):
The Hilton Garden Inn Terre Haute hotel is located in downtown Terre Haute, Indiana, close to Indiana State University, Rose Hulman Institute of Technology and St. Mary of the Woods. Enjoy a cooked-to-order hot breakfast, adjustable bed and complimentary high-speed internet access. Feel at home in your room that includes a microwave, refrigerator and coffeemaker. Melt away the day's stress in the indoor pool, or work on your exercise program in our 24-hour fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Terre Haute Hotel Terre Haute
Hilton Terre Haute
Terre Haute Hilton

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