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“Perfect family getaway!”
Review of Brook Pointe Inn

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Brook Pointe Inn
Ranked #2 of 2 Hotels in Syracuse
Certificate of Excellence
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Perfect family getaway!”
Reviewed April 27, 2014

We just got home from a weekend stay at Brook Pointe Inn. We had a great time. There have been many changes since our last stay. The staff, especially Carrie, went out of their way to make sure we had a great time. You can tell they truly care about their hotel guests. Our room did still have a small TV this time, but we were so busy with the pool and over fun activities we barely noticed. We were also able to join in the Water Zumba class. That was a blast. We enjoyed a great selection at breakfast too. We would highly recommend Brook Point as a relaxing family getaway. Our 8 year old is already begging to go back!

Room Tip: The pool is on the west side of the building.
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  • Stayed April 2014, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank cmb998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben P, Owner at Brook Pointe Inn, responded to this review, May 13, 2014
You are welcome to come anytime! All guests are welcome to stop by any VIP class we have free of charge.
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203 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Chillicothe, Illinois
1 review
Reviewed April 8, 2014

My wife and I spend our Anniversary each year by taking by taking a short 4 day trip. We usually spend each night at a different location. After our stay at Brook Pointe Inn it would be worth it to spend our entire 3 nights here.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
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Helpful?
Thank PhilandBrenda475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben P, Owner at Brook Pointe Inn, responded to this review, April 10, 2014
That is so cool! Thank you for this. As we attract more and more couples to our hotel we love to hear these great things. Thank you for your stay and your review.
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1 review
Reviewed March 23, 2014

I thoroughly enjoyed my stay at Brooke Pointe Inn. It was very clean and the staff was very friendly. It was the most peaceful stay I have ever had at a hotel. I will definitely return here in the future.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simbecka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben P, Owner at Brook Pointe Inn, responded to this review, April 10, 2014
That is the number one thing we are most proud of is the peaceful location in which we are located in. We love our staff and obviously our guests appreciate the great atmosphere we have as well. Thank you for your stay and we hope you come again!
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Chicago, Illinois
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 14, 2014

The entrance of the Brook Pointe Inn immediately communicates warmth, comfort, and simple hospitality. Personnel at the front desk is always very helpful with a quick smile. The rooms are great, with recent furnishings, and simple yet attractive décor. The bed is comfortable, and the linens are fresh. Flat screen television, good air control units, and spacious accommodations are featured here. I have a spring/summer/fall property at Dewart Lake, so this makes a fine winter overnight option for checking on the property. Location is great, as Syracuse restaurants and shopping are close by. The pool is a great advantage, as it is always kept clean and attractive. There are always freshly baked cookies at the front desk, which are complimentary. Another nice touch are the continental and hot breakfast options, well presented in a spacious and appealing dining area. For the price, visitors get plenty of value and comfort. There is a workout facility on the main floor, and the property is in a quiet, wooded location. Various discounts are offered as well, increasing an already good value.

  • Stayed February 2014, traveled on business
    • Value
    • Location
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Helpful?
Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben P, Owner at Brook Pointe Inn, responded to this review, March 9, 2014
Hello local friend! We are so glad you have chosen to stay with us when checking on your property. We have many that do the exact same thing. You may also be interested in our VIP program which is a program that allows local residents an option to use our pool or exercise room anytime they want year round. In addition our VIP members receive discounts on future room stays with us. See you again soon!
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South Bend, Indiana
1 review
Reviewed February 9, 2014

Great service! friendly helpful. Very clean and spacious. TV is small, but Wifi was perfect to watch netflix on our laptop! Hot water and great Jacuzzi! The couples romantic getaway was a great value and came with bubbly and warm lava cake dessert! Can't wait to come back!!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Penelope M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben P, Owner at Brook Pointe Inn, responded to this review, March 9, 2014
Thank you for your comments! As we remodel each room we are upgrading the TV's and the electric. The cost isn't in the TV's and that isn't what is preventing us from upgrading them, it is the fact that every room where the TV sits, all new electric has to be ran throughout the room to provide that wall with constant power. The construction company had the wall wired to an outlet by the entrance way. We still to this day don't understand it. We apologize for the small TV and trust us it is our number one issue which we aim to fix as soon as possible.
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Fort Wayne, Indiana, United States
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 25, 2013

We travel extensively and found this hotel to be cared for compassionately. The staff cares for you as much as their establishment. The rooms are lovely, very clean and not cramped. The pool is warm and inviting as well as very clean. Your surroundings bring peace to your busy mind as soon as you turn into the white fence drive with beautiful trees lining your path causing you to heave a pleasant sigh of "Ah". We highly recommend this property if you need rest and relaxation. It is also capable of large group parties which we witnessed by was not bothered by the noise because of the layout of the property. Great experience! The Callaways.

Room Tip: The Jacuzzi room was awesome!
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  • Stayed November 2013, traveled on business
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Helpful?
Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben P, Owner at Brook Pointe Inn, responded to this review, March 9, 2014
We are so glad you enjoyed the "Quiet Getaway" with us! Please tell your friends and we hope to see you again soon!
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Elkhart, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 22, 2013

I stayed at Brook Point a couple times while in Syracuse, and it is one of the most relaxing inns that I have ever had the pleasure of staying at! We had a nice long day playing on the boat out on Lake Wawasee and came back to a very clean and relaxing atmosphere was just perfect! It's really close to many nice places to enjoy a meal at too!! I would highly recommend staying here!! I know I will be again..and very soon!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben P, Owner at Brook Pointe Inn, responded to this review, March 9, 2014
Thank you for staying! For future reference if you ever need to bring your boat and store it we have plenty of Free Parking to store your boat. We hope you also took advantage of our Value Card which is usable at many restaurants in Syracuse & North Webster. Can't wait to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Brook Pointe Inn

Property: Brook Pointe Inn
Address: 4906 E 1200 N, Syracuse, IN 46567-8275
Location: United States > Indiana > Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Brook Pointe Inn 2*
Number of rooms: 30
Official Description (provided by the hotel):
On 20 acres, this inn offers free Wi-Fi and uniquely decorated rooms that feature a sitting area and a work desk. Lake Wawasee, the largest natural lake in Indiana, is a short distance away. Cable TV is included in each room at Syracuse Brooke Pointe Inn. Each room features its own heating and air-conditioning unit. Select rooms offer a spa bathtub .Continental breakfast is served each morning. ... more   less 
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