Every time I come to South Bend for business I always stay here as well as my other associates. This past stay will be our last. The customer service has gone from exceptionally great to just plain rude. It seems like every time I check in the Sales Manager hasn't communicated our rates with the front office; resulting in everyone getting charged a different rate. When I addressed this the other day with the front desk it was as there was no one there who knew how to fix this problem. The management seems very disconnected and ought to start paying attention. This never used to happen and I am sorry to say we are going to another hotel in the area.
- Official Description (provided by the hotel):
- Welcome to the Hampton Inn & Suites South Bend Indiana hotel, where you'll find everything you need including complimentary in-room high-speed wireless internet access and On The House breakfast. We are located only 1 mile north of the University of Notre Dame and St. Mary's College and 2 miles north of Downtown South Bend, Indiana. The perfect choice for getaways or business! ... more less
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- Also Known As:
- Hampton Inn And Suites South Bend
- Hampton Inn & Suites South Bend Hotel South Bend
- Hampton Inn South Bend
- South Bend Hampton Inn