Three of us stayed here on business recently. When asked by the desk clerk if we needed to be together we all answered that we didn't. She used one floor plan to show us how to get to our three rooms. We got our keys and went for some dinner. Upon returning we all entered the side door and sought out our rooms. The room that was identified as being next to the pool, wasn't. He eventually walked the halls until the room number appeared. The other went up to the second floor where the 200s turned to the 400s. After a few minutes of walking, he found his room. I had room 240 so I headed down the hall marked 260 to 244 thinking that 240 was around another corner.....not so. The 200s turned to the 400s again so I hiked back to the front desk. The female desk clerk was joined by a male staff member. He asked " can I help you?
direct and with no apparent interest in helping me. I said "I hope so - please direct me to room 240, I can't seem to find it" he pointed to the stairway that rose from the lobby opposite of the way I came in from. The female desk clerk smirked a smile at me as if to say "didn't I tell you?". I said nothing and hid my angst. Driving 300 miles through Chicago and the Calumet Region left me a bit exhausted and I just wanted to hit the bed and get some rest. I got to room 240 and the key didn't work. I called the desk staff and told the guy that the key didn't work. He asked if any lights worked on the lock, which they didn't. He instructed me to return to the front desk for keys to a new room. Reluctantly I walked down the hallway, through the two fire safety doors with my three bags and down the stairs (no elevators). Before I got to the door that opened to the lobby, the desk dude was coming out of a room with keys in hand. He looked at me and said "you can have this room". While saying that he gave me the key which i took with my temporarily free hand and he let the door close in front of me. Biting my lip, I used the key and upon opening the door, the desk clerk mumbled something like "sorrybotat". I made my self believe that he actually meant to apologize for the inconvenience he and his partner put me though and felt good about that.
The room was adequate and the bed very comfortable. We had our meeting at this place the next day and we left later in the day.
- Official Description (provided by the hotel):
- Situated near the airport, in South Bend, this hotel is close to St. Mary's College, Hesburgh Library, and University of Notre Dame. Also nearby are Snite Museum and Basilica of the Sacred Heart. PLEASE NOTE: The indoor pool will be closed from July 27- August 7. Waterford Estates Lodge features an indoor/outdoor pool(seasonal) and spa. Other amenities include a complimentary continental breakfast, complimentary wireless Internet access. The Bend Pub & Grill is open for dinner Wednesday-Saturday starting at 4pm. Guestrooms have refrigerators,microwaves,air conditioning,and complimentary wireless Internet access. Minimum check-in age is 21. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Expedia and Priceline so you can book your Waterford Estates Lodge South Bend reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Waterford Estates Lodge South Bend Hotel South Bend
- Waterford Estate Hotel