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“Terrific Option When Visiting ND”

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Inn at Saint Mary's
Ranked #2 of 29 Hotels in South Bend
Certificate of Excellence
GreenLeadersSilver level
Johns Creek, Georgia
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Terrific Option When Visiting ND”
Reviewed September 2, 2013

A good vibe when you walk into the hotel- the foyer is open and inviting. The front desk staff (Sarah) was very accommodating and made sure we had adjoining rooms for our family. The breakfast was not your run-of-the-mill included breakfast. It was much better with omelettes, waffles, bagels, fruit, cereal, coffee, sausage, oatmeal, bacon, etc.- a real treat for the entire family.

The rooms were very clean. The best part was how close it was to Notre Dame and how you could avoid the hassle of trying to park your car on campus. You could actually walk to ND (20 minute walk) but the hotel had a free shuttle that dropped us off behind the library in the middle of the ND campus. Also, the ND bus system (the "sweep" bus) stops at the hotel area and costs only $1 buck and runs basically every 30 minutes or so and drops you off at 3 different locations on the ND campus. Great options for the back and forth.

The Fairfield Inn and newly renovated Morris Inn are certainly closer and more convenient no question. But my search going forward will also include the Inn at St. Mary's as its shuttle, the terrific included breakfast and the price point may tip the scales its favor on any given visit.

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
Thank rcruser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IASM, Revenue Manager at Inn at Saint Mary's, responded to this review, September 12, 2013
Thank you for choosing The Inn at Saint Mary’s hotel to stay with. We were delighted to hear that our complimentary shuttle service served as a great benefit during your visit. We are also pleased to hear that our hot breakfast buffet was enjoyable to you and your family as well. We are honored to be one of the very few hotel‘s in this area that provide both of these benefits along with a variety of other amenities. We look forward to accommodating you again in the future.
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823 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (169)
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toronto
Level 6 Contributor
135 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed August 23, 2013

Recently stayed on this somewhat dated hotel located a 20 minutes walk off campus and would not stay here again. Had to stay here as the Morris Inn was closed.

The front desk staff sure try hard but the place needs a major over-haul.

Rooms are big but have not been renovated in sometime. Uncomfortable bed with a loud air conditioning unit in the room that had to be shut off at night as it was directly under the window shades which moved up and down if the unit was on.

Housekeeping was terrible. Other than making the bed came back to a room with blinds still closed (left early each morning). They left towels on the floor and there was food in my fridge when I arrived which was still there when I left.

Stopped by the Morris Inn which is right on campus and has been beautifully renovated. Will stay there next year for my annual trip. Murph is still tending the bar.

  • Stayed August 2013, traveled on business
    • Value
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Helpful?
1 Thank jonnyrosen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IASM, Revenue Manager at Inn at Saint Mary's, responded to this review, September 12, 2013
Thank you for your recent visit. The Inn at Saint Mary’s is scheduled to begin room renovations now that our lobby renovations are done. I am interested in discussing all of your feedback with you. Please contact me at showell@innatsaintmarys.com .
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Chicago
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 23, 2013

This is our second time visiting Inn at Saint Mary's. Our first visit we left and sent the Manager a disappointing review on the quality of the room. Pretty much everything in our room was broken. This stay we were offered an upgrade and upon arrive were not given upgrade. When I made my reservation almost 7 months ago for our 2nd stay, I requested a king room but was given a double upon arrival. When I made the reservation for our 2nd stay, I had to prepay for a min. stay of 2 nights. The prepaid rate was $100 more a night compared to any other weekend in the year because it was Notre Dame and Saint Mary's College move in weekend. Check-in is slow and it seems the staff are not trained. Manager last night at front desk in red shirt was not at all professional to any quest. This is a 3 star hotel.

Room Tip: Good luck getting any room you ask for. Not sure what the secret is! They are holding ND and SMC par...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Chicagotennisfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IASM, Revenue Manager at Inn at Saint Mary's, responded to this review, September 12, 2013
Thank you for your review. The Inn at Saint Mary’s is does have a policy of room contracts for special event dates. The rates are based upon the market. The staff is undergoing training changes to better accommodate guest in the future. All feedback from your visit is welcomed please contact me directly at showell@innatsaintmarys.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Indiana
Level 6 Contributor
477 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed August 23, 2013

I've reached a point in life where I have few expectations considering all the disappointments I've experienced in hotels. The Inn At Saint Mary's was a wonderful surprise - warm, friendly, welcoming, inviting, very clean, comfortable, and quiet. We enjoyed complimentary drinks before going next door to dinner at The Bistro, and our night was simply perfect...........great bed, well-thought-out room and bathroom design. We will look forward to staying at the Inn again and will recommend it to all our friends!

Room Tip: Cannot imagine a bad one in this inn.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IASM, Revenue Manager at Inn at Saint Mary's, responded to this review, September 12, 2013
Thank you for choosing the Inn at Saint Mary’s hotel to stay with. We are pleased that we could provide you with the friendliness of our staff members as well as clean and comfortable hotel accommodations. It was our pleasure to offer you complimentary drinks that are provided with the concierge level rooms. We are looking forward to accommodating you in the future.
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Level 2 Contributor
9 reviews
3 hotel reviews
Reviewed August 22, 2013 via mobile

When I was in south bend Indiana on the first weekend in August for the Indiana district of Kiwanis international district convention. I loved my room. The staff was friendly. I would recommend this hotel to my friends the next time there in south bend

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aaron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IASM, Revenue Manager at Inn at Saint Mary's, responded to this review, September 12, 2013
Thank you for choosing to stay at the Inn at Saint Mary’s Hotel. We are greatly pleased that our friendly staff was able to accommodate you and make your stay with us enjoyable. We look forward to you staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 19, 2013

Stayed here for just a one night stay. Front desk was very helpful and speedy. Our room was on the first floor, close to the breakfast area/reception area but was very quiet. Bed was very comfortable and room was very clean. We had one of the suites and it was perfect to grab Chinese food from just a mile away and eat in the little 'living room area'. There is a mini fridge and microwave to store any leftovers/make pop popcorn. I had breakfast smells greeting me in the morning and the hot breakfast options included: eggs, cottage cheese, biscuits/gravy, fresh fruit, bagels, yogurt, coffee, milk and juice. Nice place in a beautiful setting.

  • Stayed December 2012, traveled as a couple
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Helpful?
Thank TravelagentOmaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IASM, Revenue Manager at Inn at Saint Mary's, responded to this review, August 21, 2013
Thank you for your recent visit to our property. The Inn at Saint Mary’s offers a variety of suites and complimentary hot breakfast buffet to each guest. Being located in the heart of both campuses the scenery is beautiful.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Appleton, Wisconsin
Level 4 Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 17, 2013 via mobile

We stayed here while traveling through town. After looking at their website I was expecting a more upper end hotel. I would say it was just average. The rooms were average but they did offer fancy "snacks" that you could purchase in room. It feels like they are trying to be a better place but just have not got there yet. The story about the hotel it neat. I would not rush back here.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank D M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IASM, Revenue Manager at Inn at Saint Mary's, responded to this review, August 21, 2013
Thank you for your recent review. The Inn at Saint Mary’s is dedicated to providing upscale luxury service. We are currently implementing new features in the guest rooms. I am interested in hearing more feedback regarding your visit. Please contact me directly at showell@innatsaintmarys.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn at Saint Mary's

Property: Inn at Saint Mary's
Address: 53993 Indiana State Route 933, South Bend, IN 46637-3345
Phone Number:
Location: United States > Indiana > South Bend
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in South Bend
#2 Business Hotel in South Bend
#2 Family Hotel in South Bend
#2 Green Hotel in South Bend
#3 Romantic Hotel in South Bend
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn at Saint Mary's 3*
Number of rooms: 150
Official Description (provided by the hotel):
As a boutique South Bend hotel, we at the Inn at Saint Mary's strive to provide our guests with specials and packages designed to provide the most memorable, unique experiences during your visit with us. With our serene location, surrounded by campus greens and luxurious amenities including INNJoy Café proudly serving all of your favorite handcrafted Starbuck's beverages and our Atrium Lounge with cleverly mixed cocktails. Offering packages that will appeal to and delight even the most discriminating South Bend traveler. Book your experience with us today! Located in historic South Bend, Inn at Saint Mary's is nestled on the campus of Saint Mary's College adjacent to the University of Notre Dame. From the moment you arrive at our luxurious boutique hotel via our complimentary airport shuttle, you'll admire our South Bend hotel's unique and stunning lobby … a treat for the senses, featuring soaring ceilings, curved walls. The newly opened INNJoy Café proudly serving all of your favorite handcrafted Starbucks beverages. INNJoy café is open daily at 6am and includes freshly baked pastries and scrumptious sandwich among other culinary delights. Our Atrium Lounge opens daily at 5 pm with local brews, regional wines, and smartly crafted cocktails, and iPad stations. Stretch out in superior luxury in one of our 150 nonsmoking rooms and suites - some with private Jacuzzis and personalized concierge service. Unwind in your luxurious South Bend hotel guestroom. ... more   less 
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Also Known As:
Inn At Saint Mary`s Hotel South Bend
Inn At Saint Mary`s Hotel And Suites
Hotel At Saint Marys

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