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Quality Inn & Suites
Ranked #10 of 30 Hotels in South Bend
Certificate of Excellence
Reviewed January 23, 2014

It is an adequate place to stay and close to Notre Dame! Desk people are nice. Pool is not available and after I said that would have been nice to know they are telling people that when making reservations. A good idea. Room was clean and king sized bed. Shower with great pressure and hot water. Price was right. Has refrigerator and microwave. Coffee pot, which I don't use, is there. They have a blow dryer too. Ho Ping restaurant right next door! They provide breakfast but I chose Starbucks which is up the road, must drive, for coffee and sandwich.

Room Tip: Take ear plugs as they are helpful! There were kids there for hockey and kids will be kids.
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  • Stayed: January 2014, traveled on business
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Thank jmma678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 - 82 of 109 reviews

Reviewed December 10, 2013

Ken the manager needs a LESSON in Management 101 and how to treat his guests with respect. Michelle the desk "manager" needed to tell me that she is "a single mother with 2 autistic children at home and she doesn't "like to see adults having fun"... As we were there with our hockey team for a tournament. The asked us to take our group in the pool area where we could play our music with NO PROBLEM.. Which we did for 30 minutes the when the next shift woman came on.. She came on and came into pool area and told us we could not be in there anymore and if we did not get out she would call the police... Next thing we know we have 6 South Bend Police in the pool area asking us to go to our rooms. I have NEVER seen such a unprofessional staff. I will NEVER stay at another Quality Inn again. And I will make sure to tell others the same.. Very POOR "QUALITY"

  • Stayed: December 2013, traveled with family
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4  Thank Cspapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

Lovely staff - very friendly and helpful. Breakfast was fine. Thankfully, beds and linens were very clean.

However, the overall feel of the hotel was grimy. The hallways were overly perfumed (what were they hiding?), the carpets were stained (pet-friendly hotel), and the bathrooms were icky. It was the first day of our road trip and I wouldn't let the kids use the pool - I told them it was pink-eye waiting to happen. Grey/brown is not a normal color for pool water. Hotel staff has explained they will be renovating.

  • Stayed: August 2013, traveled with family
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3  Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

You get what you pay for here; no luxury, but a clean and serviceable experience. Beds were comfortable and the service is smooth. Their coffee is kind of terrible, though. Their parking lot is well-lit and has cameras, which is great for those on road trips.

  • Stayed: October 2013, traveled as a couple
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Thank Beejeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2013

I would love to say you get what for what you pay. Needless to say, I paid more than $79/night. Out of five: cleanliness: 4; comfort: 3; staff friendliness: 5; linen quality: 2

We we're given a room that had been smoked in, or at least smelled like it, complained, and the problem was resolved ASAP.

Would I stay here again? Maybe.

Stayed: October 2013, traveled with family
2  Thank jazzy6991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

I was able to make a reservation in July at this hotel for a football weekend. The price was reasonable for this period and at least 20 - 50% lower than other hotels in the area. After arriving in South Bend, some people made it sound like this was not a good place to go after they learned where we were staying. We arrived at the hotel about 9:00am on the day we were due to check in just to see what it looked like Not only was it newly remodeled and clean, the desk clerk said that we could get into our room immediately. All of the staff were extremely friendly and helpful. Even though our room was on the first floor and adjacent to the parking lot, it was very quiet. Also there was plenty of ice and a good breakfast was included. Upon our arrival at home, we realized that we were missing a set of car keys. We called back to the hotel and sure enough we had left them in the room. They immediately put them into Fed Express and sent them back to me (charged to my account number). Couldn't be happier with our choice of hotel. It is about 4-5 miles from the ND campus, but you can easily avoid traffic because you can drive there without the need to getting into high traffic areas.

Charlie

Room Tip: Room 124 has a jacuzzi
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  • Stayed: September 2013, traveled as a couple
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Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2013

The hotel was great! We had a minor error while booking online and they said "no worries, we will take care if you!" The place is very clean, up to date and very pleasant. The only con we had was the breakfast needs some attention.

  • Stayed: August 2013
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1  Thank Lmdegrasse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ask4qinnsbn, General Manager at Quality Inn & Suites, responded to this reviewResponded September 2, 2013

Thank you for review and attention, thank you sir.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 4124 Lincoln Way W, South Bend, IN 46628-1251
Phone Number:
Location: United States > Indiana > South Bend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 30 Hotels in South Bend
Price Range: $70 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Quality inn & Suites conveniently located near south bend airport, Shuttle service is available, 3.4 miles from NOtredame university, Recently Renovated, 100 % Non smoking, pool, fitness center, full hot breakfast provide everyday complementary, room with fridge and microwave, iron, hair dryer, charging device. ... more   less 
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Also Known As:
Quality Hotel South Bend
Quality Inn And Suites
Quality Inn South Bend

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