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Quality Inn & Suites
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Reviews (111)
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All reviewswarm poolwaffleshandicapped roomroom was cleanbreakfast areatwo queen bedsthe air conditioningeasy accessindoor poolstaff was very friendly and helpfulfirst floorairportbendfootballshuttlecampusweekends
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81 - 86 of 111 reviews
Reviewed October 6, 2013

I would love to say you get what for what you pay. Needless to say, I paid more than $79/night. Out of five: cleanliness: 4; comfort: 3; staff friendliness: 5; linen quality: 2

We we're given a room that had been smoked in, or at least smelled like it, complained, and the problem was resolved ASAP.

Would I stay here again? Maybe.

Stayed: October 2013, traveled with family
2  Thank jazzy6991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

I was able to make a reservation in July at this hotel for a football weekend. The price was reasonable for this period and at least 20 - 50% lower than other hotels in the area. After arriving in South Bend, some people made it sound like this was not a good place to go after they learned where we were staying. We arrived at the hotel about 9:00am on the day we were due to check in just to see what it looked like Not only was it newly remodeled and clean, the desk clerk said that we could get into our room immediately. All of the staff were extremely friendly and helpful. Even though our room was on the first floor and adjacent to the parking lot, it was very quiet. Also there was plenty of ice and a good breakfast was included. Upon our arrival at home, we realized that we were missing a set of car keys. We called back to the hotel and sure enough we had left them in the room. They immediately put them into Fed Express and sent them back to me (charged to my account number). Couldn't be happier with our choice of hotel. It is about 4-5 miles from the ND campus, but you can easily avoid traffic because you can drive there without the need to getting into high traffic areas.

Charlie

Room Tip: Room 124 has a jacuzzi
  • Stayed: September 2013, traveled as a couple
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Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2013

The hotel was great! We had a minor error while booking online and they said "no worries, we will take care if you!" The place is very clean, up to date and very pleasant. The only con we had was the breakfast needs some attention.

  • Stayed: August 2013
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1  Thank Lmdegrasse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ask4qinnsbn, General Manager at Quality Inn & Suites, responded to this reviewResponded September 2, 2013

Thank you for review and attention, thank you sir.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013 via mobile

We were driving all day and needed to sleep and get moving for another day of driving. Found this hotel using the TripAdvisor app and knew the going price. Stopped in without a reservation. Free parking. Nearby to Notre Dame. The first room we were given was not made up yet. We went back to the desk and the clerk was very nice and apologetic. She gave us another room. The room was clean and in order. My complaint(s) about the room were the extremely loud sound if the fridge. Louder than the AC unit. So loud the floor was rumbling. The beds also made excessive noise when getting in/out of the bed. Also no power outlets by the beds without unplugging the alarm clock.The bed and bedding were comfortable. The bathroom was a bit small. The bathroom and sink area are seperate.

Hair dryer and iron are in room.

A Free breakfast is included, which was an added value. Includes biscuits and gravy. Hard boiled eggs. Make your own waffles. Yogurt. Bagels. Muffins. Juices and coffee.

  • Stayed: August 2013
    • Value
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1  Thank RealMccoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

This Quality Inn has been recently remodeled - we were given a handicap room which has a little more space than "regular" room. Pillow top comfy beds & pillows. Soft sheets. What else could ya ask for. Bonus black spider in bathroom (which I valiantly took care of).

Friendly front desk staff. Hot breakfast. GPS gave us odd directions through some dark streets & trailer park.

Would stay here again.

Stayed: August 2013, traveled with family
1  Thank Debbie85614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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