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“Filthy and nasty hotel!!!!”

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Comfort Suites University Area
Ranked #8 of 29 Hotels in South Bend
Certificate of Excellence
Roanoke, VA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Filthy and nasty hotel!!!!”
Reviewed June 29, 2012

I stayed at this hotel due to a flight cancellation and I needed a place to sleep overnight. This hotel was filthy and gross!! There was trash in the hallways and elevators. The door to my room didn't even close properly. The door was separated from the door jam by an 1 1/2". The sheets had holes in them and the towels were very dingy. I had a 5:30am flight so I just sat in the desk chair all night. I was not about to lay in that bed or use the shower. Unfortunately everything in the area was booked because of camps at ND. Not only was this a nasty hotel, but the clerk at check in was not friendly at all. The only positive thing I can say is that the gentleman that drove the shuttle at 4:15 am was very friendly.

Stayed June 2012, traveled on business
Helpful?
2 Thank VaMom7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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193 reviews from our community

Traveler rating
    77
    49
    36
    20
    11
See reviews for
75
35
8
47
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
A TripAdvisor Member
Reviewed June 14, 2012

I was greeted with less than expected hospitality. The clerk was not friendly and distant. Once I got into my room, I was disappointed to find my tub did not have the jets as promised in the upgraded price I paid. It was a nice hotel, just a disappointing experience.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with cheaprooms.com

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 2, 2012

We stayed here during Memorial Weekend for a soccer tournament. This place had a good size room with a nice greeting area. There was easy access to this location, and easy access to the main roads. It was an average hotel stay. The only problems I had was that they used way to much chlorine in the pool. My kids eyes were buring after 5 minutes. Also I wished they would have taken more effort to clean up mess on the side walk were someone got sick. They just rinsed it off the edge, and when we were loading up the car it was a horrible stench.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john37family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed May 18, 2012

We booked this hotel for our sons graduation from ND. After reading the previous review I didn't know what to expect. We are here now & this really is fine. Nothing to worry about. It is not a 5 star by any means but is decent and our room is clean. Bathroom was clean. A decent work area, micro & mini fridge & tiny coffee maker for 1 cup. We are in a room with 2 doubles & a sofa that pulls out. I think the previous reviewer was disgruntled guest. We hv usually stayed at the hilton garden inn or st, Mary's inn &suites but chose this because it was a lot cheaper for the graduation wkd. Only 1.5 miles from campus. I wldnt have any problem staying here again.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank linguica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Bend, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 20, 2012

The room was terrible! There was poop all over the toilet in the bathroom! My little had to use it as soon as we got their. I was not about to clean it so I call down stairs and they were supposed to be up to clean it. The bed didn't look right so I checked the sheets and they were soaked with urine! By that time I was really getting irritated and still no one showed up to take care of the other situation . After a while longer I could no longer take it I was not about to stay with my little one in that nasty disgusting Rommel I will never ever go back their!

Room Tip: I will never come back to this comfort suites
See more room tips
  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 638Anna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed October 10, 2011

We needed a place to stay during a notre dame football weekend... The hotels in the area typically ask you stay 2nights and jack up the price. Comfort suites was no different... Over $300/night for a king with a pull out sleeper. Expected more for this price, but... We were sorely disappointed. Bedding was over-worn, especially blankets, but did appear clean. Pillows were stained. Heat/a/c unit either froze us or smelled funny, leaked, and gurgled whenever on, even on "fan only". No extra pillows available. Towels were over-used and we kept having to ask for more when it was clear more than 2 people were staying in the room. Bathroom was utilitarian, but floors did not look terribly clean, especially baseboards. There were cracks in tub joints and it felt "squishy" under the tub when standing in it, as if there was water or something soggy - there was "give" when it should have felt solid under my feet. And,room was small. On the positive side, there was enough parking. They were running a shuttle to game (we did not use). They did honor our request to be located away from elevator. And they had a spirit shop (temporary) located in the lobby. We won't be staying here again, unfortunately.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JollyRoger47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtice, Ohio
Level Contributor
93 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 23, 2011

This hotel is somewhat isolated but very nice. The rooms are huge with microwave and fridge along with a flat-screen tv. Very clean room and hallways.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ella z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites University Area

Property: Comfort Suites University Area
Address: 52939 US 933 North, South Bend, IN 46637
Phone Number:
Location: United States > Indiana > South Bend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 29 Hotels in South Bend
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites University Area 2*
Number of rooms: 135
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Also Known As:
Comfort Hotel South Bend
Comfort Suites South Bend
South Bend Comfort Suites

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