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“GREAT HOTEL WITH WONDERFUL HOSPITALITY.”

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Holiday Inn Express and Suites Scottsburg
Ranked #2 of 6 Hotels in Scottsburg
New Ross, Indiana
2 reviews
“GREAT HOTEL WITH WONDERFUL HOSPITALITY.”
5 of 5 bubbles Reviewed March 25, 2014

I was in town to visit my parents and stayed a night here. The staff was remarkable. It was getting late in the evening hours & I was surprized to see the GM behind the desk greeting the guest and taking care of all of our needs with a pleasant smile. The hospitality was just wonderful. It is right off of interstate 65 with easy access to restaurants. It had an indoor pool & the bed was very very comfortable. We enjoyed a great breakfast upon leaving that was very good with lots to choose from. I will stay here again. Nice quiet place to stay.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel W, General Manager at Holiday Inn Express and Suites Scottsburg, responded to this review, March 26, 2014
Thank you for choosing the Holiday Inn Express in Scottsburg, IN! We know you have several options in the area and appreciate you as our guest. It was my pleasure to greet you and all of the guests in this hotel. We look forward to your next visit. Rachel Watson General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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126 reviews from our community

Traveler rating
    46
    36
    21
    13
    10
See reviews for
44
24
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24
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Schaumburg, Illinois
1 review
4 of 5 bubbles Reviewed March 24, 2014

First, we stopped at two other hotels in the 'neighborhood' and deliberately chose this one. Everyone was very helpful and extremely friendly. The bed was comfortable and the pillows were super. Most importantly, the bathroom was spotless and the towels were thick. My room was directly above the breakfast area and I was really delighted to wake up to the smell of freshly cooked bacon and coffee. Sad to say the pancake cooker was down. It would help if the internet connection ran more smoothly, but we would not hesitate to book there again.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel W, General Manager at Holiday Inn Express and Suites Scottsburg, responded to this review, March 26, 2014
Thank you so much for your kind words and recent visit to Holiday Inn Express Scottsburg! We love starting our day with the smell of our breakfast items as well. Since your stay we have been adding some more options to the breakfast bar and the complete "new" breakfast will be rolled out within 30 days. We will have our same item plus some more excited new items. We can't wait for your return! Thanks again! Rachel Watson General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Level Contributor
87 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 bubbles Reviewed March 22, 2014 via mobile

We stopped at this hotel on a road trip and I don't think it is up to typical Holiday Inn standards. The lobby and the rooms were dated. The room itself had a musty spell and the bed was very uncomfortable. I'm pretty sure the mattress was well past the end of it's useful life. The bathroom was clean although again showing some wear. I would suggest skipping this hotel and stopping at another hotel in the neighborhood.

I will say the staff was very friendly so not a totally bad experience. Unfortunately a road side hotel with a bad bed is a deal breaker for me.

Stayed March 2014
Helpful?
1 Thank S708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel W, General Manager at Holiday Inn Express and Suites Scottsburg, responded to this review, March 24, 2014
Thank you so much for your feedback, without feedback from our valued guests we do not know what areas we need to focus on to improve. Fortunately we will be going through some updates through the next two months and we hope we get a chance to accomodate you again. Thanks again!! Rachel Watson General Manager
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Milwaukee, Wisconsin
1 review
5 of 5 bubbles Reviewed January 2, 2014

We stayed with our family for one night. They had a crib available (this was key-many don't have it, or say they do and then it turns out they don't when you get there). They set it up for us right away. Everyone there was very friendly and helpful. The room was clean and beds were comfortable. We will stay again if we're back that way.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gravylov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel W, General Manager at Holiday Inn Express and Suites Scottsburg, responded to this review, January 5, 2014
Thank you so much for your kind words. We strive to be one of the best "home away from home" hotels that we can be! We look forward to accomodating you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olathe
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed December 23, 2013

This was a very typical Holiday Inn. Clean, quiet, and well presented. Everything was in place and as expected. They had an indoor pool which was nice, even though I do not swim. Breakfast was as usual bisquits and gravy, bacon and eggs.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geof H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel W, General Manager at Holiday Inn Express and Suites Scottsburg, responded to this review, December 25, 2013
We appreciate your feedback as it is essential to our growth as a member of the IHG family of hotels. We look forward to accomodating you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingsport, Tennessee
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed December 1, 2013

While this is a "budget conscious" hotel, there's nothing wrong with the service. Our room was clean, roomy enough for us & comfortable. The hot,.powerful.shower.was.heavenly after a long drive in snowy, cold.weather. Our dogs were treated as welcome guests also, which was a Chang..from other hotels. The staff went out of their way to make us comfortable and quickly respond to any request. Breakfast each morning was well prepared.with a surprising variety. Nothing was skimpy about the buffet offered. I especially enjoyed hot beverages and.fruit available all the time. Other local restaurants were conveniently located nearby. If traveling in southern Indiana, you would.be well.advised.to stay at this little.gem.

Room Tip: We enjoyed the extra space.of the suite. Though not two rooms, it did give you a kitchenette, cafe...
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tk349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel W, Manager at Holiday Inn Express and Suites Scottsburg, responded to this review, December 5, 2013
Thank you so much for your feedback! Our team will be excited to know that we made a difference in your travelling experience. We look forward to accommodating you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
79 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed October 9, 2013 via mobile

Pleasant but slightly uninformed front desk. I think she was new.

Looks like this may have been a country inn and suites in former life with wooden staircase and countryish decor in lobby (and hallway decor ).

Room was clean but didn't seem to measure up to other hi express locations. Bed wasn't as comfy as other HI expresses either, but good enough for night if you don't have alternative. Friends stayed at quality inn nearby and said it was worse than this....but $30 cheaper.

I didn't sample it, but breakfast looked better than many. Boiled eggs, yogurt, premade omelet. Bananas and standard breakfast included fare.

Stayed October 2013, traveled on business
Helpful?
Thank lisadhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express and Suites Scottsburg, responded to this review, October 25, 2013
Dear lisadhome,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies if your stay was negatively affected by service you received from our hotel. I appreciate you bringing this matter into our attention as this is our best resource for improving guest satisfaction. Rest assured that these will be shared to our management team for the purpose of bringing improvements needed.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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Additional Information about Holiday Inn Express and Suites Scottsburg

Property: Holiday Inn Express and Suites Scottsburg
Address: 200 S. Beechwood Avenue, Scottsburg, IN 47170
Phone Number:
Location: United States > Indiana > Scottsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Scottsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express and Suites Scottsburg 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Scottsburg is located off I-65, exit 29, & St. Rd. 56. Only 35 minutes north of Louisville, KY & 80 miles south of Indianapolis, IN. While in Scottsburg, be sure to visit the Scottsburg Jamboree for a night of live music, spend the day at the Salem Motor Speedway, or shop at several antique malls. Other nearby attractions of the Holiday Inn Express Hotel & Suites Scottsburg include Clifty Falls State Park, Hubert Orchard & Winery, and Kentucky Kingdom Amusement Park-Six Flags. If visiting Scottsburg on business, several companies including Pepsi, Austin Tri Hawk,Multi-Color, Gen-Pak, Hyosung, Pillsbury, Jay Packaging, Kimball, STAR Forms, and Cerrowire are near by. Enjoy traditional rooms with a king or 2 double beds or our suites, featuring a kitchenette with microwave, refrigerator, pullout sofa sleepers & whirlpool bathtubs are also available. The Presidential suite features a separate sleep area with king bed, large whirlpool bathtub, sitting area, a kitchen area with full-size refrigerator, microwave, & coffeemaker. You can relax in the indoor heated pool or grill out on the patio at the Holiday Inn Express Hotel & Suites Scottsburg. You can also use our on-site fitness center, guest laundry, and free high-speed Internet. ... more   less 
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Also Known As:
Holiday Inn Express Scottsburg Hotel Scottsburg
Holiday Inn Scottsburg

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