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“Product and service like never before.....”

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Holiday Inn Express Schereville North
Ranked #2 of 6 Hotels in Schererville
Certificate of Excellence
Dubuque, Iowa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Product and service like never before.....”
Reviewed May 24, 2010

We have stayed at Holiday Inn Express Hotels across the country and this location was the most modern, up to date location we have ever experienced. We stayed for a wedding nearby with our family and friends. Booking the reservation was easy. The staff genuinely cared and went out of there way to ensure our family was comfortable. Each staff member we encountered asked how our stay was and if there was anything they could have done better, everyone gave us the feeling they really cared. The location was very accessible and safe, well lit, breakfast was awesome, bath amenities galore, flat screen HD TV's and an awesome pool/jacuzzi and fitness area. I think they said the pool was a salt system, much easier on the skin than chlorine! BY FAR THE BEST PLACE TO STAY IN NW INDIANA!

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank r8drfn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXSCH, General Manager at Holiday Inn Express Schereville North, responded to this review, February 10, 2011
Thank you for reviewing our property. Should you require any assistance, please contact us directly at 219-865-3301.
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127 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
illinois
1 review
Reviewed June 8, 2009

Due to circumstances, I was unable to to make my trip, and cancelled my reservation by email 2 weeks before my check in date.They charged my credit card 144.43 anyway, now a month later, I still dont have credit for it. Good Luck talking to an english speaking person, or someone who has a clue as to what is going on.If you are looking for a incompetant and totally unprofessional place ,this is it.Dont give them any credit card numbers, as they charge you randomly, and then conveinately are unavailable.

  • Stayed May 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank unhappycamper34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed, Sweden
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 25, 2009

Check-in was an absolute nightmare. It literally took 30 minutes to check-in. During that time 3 other guests came to front desk having to get their key replaced since it didn't work. One customer came back down to the front desk complaining that the room that he had just checked into was thrashed and not serviced at all.

Bless the clerk's heart...she was the only one at the front desk trying to service all those trying to check in and trying to handle the many different customer service issues. If it were not for her patient demeanor, this rating would have received one star!

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Proppracted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, Tennessee
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 26, 2008

We were guided here by the groom for a wedding we were to attend in Dyer, IN. He had made us a reservation in their wedding block. When my husband checked on it the day before the wedding, they did not have his reservation. The groom had to call in and get it straight, as they had reversed hubby's first and last names on the reservation. They fixed it. we checked in on Sat., August 23 in the mid-afternoon. Front desk staff seemed a little overwhelmed by all the wedding guests for at least 3 different wedding parties, but we got checked in and went quickly to the elevator. THERE IS ONLY ONE ELEVATOR for the entire hotel, and it is truly the slowest elevator I have ever experienced! The hotel is fairly new, so I am not sure why this so. HOWEVER, once we got to our room we were AMAZED that this gorgeous room was a HOLIDAY INN room! We are fiercely loyal HIlton/Marriott lodgers (and spend 100+ nights per year in those properties) and would easiy have thought this was one of those brands....NOT a Holiday INn!! It was very very clean, well-lit, wel-appointed, good bed, flat screen HDTV with LOTS of channels, GREAT towels and beautiful bathroom. The breakfast was extensive- in addition to cereal, fruit and bagels, there was scrambled eggs, bacon, french toast, hot cinnamon rolls, etc. all located in a LOVELy and well appointed breakfast room. I HIGHLY recommend this property!

  • Liked — Clean, well appointed, upscale
  • Disliked — front desk staff not as up to snuff as should be
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cba1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level Contributor
161 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed June 27, 2008

This hotel is very convenient to Highways 30 and41 right near the "Crossroads of America" but it is hard to find if you use the website's map which puts it nowhere near the actual site of the hotel.

The hotel is showing a few signs of slight aging. The carpets on our floor were a bit worn and stained.

The hotel staff was very friendly and helpful from the front desk to the breakfast room attendant to the maintenance people. They were all very, very nice, which we appreciated.

The free breakfast was very good (as usually at a Holiday Inn Express) including their signature cinnamon rolls. This one even had toastable french toast that was unique and really filling. Yum.

We did have a bit of a housekeeping issue however that I'm pretty certain is unusual.

Our room didn't have all the normal stuff done to it. For example, it was a room with two beds and only had 3 towels in it. It should have 4. There was no Kleenex or Bar Soap either. There was a leftover key jacket (with a key) from the room's previous occupant and the coffeemaker was not serviced. It still had the previous coffee grounds in it and as such there was no new coffee for the inroom coffee maker. Now, I'm sure there is a checklist of things to do that just wasn't followed this time. I would bet that this is abnormal and would likely not happen again. Don't let this deter you from this property.

The room did have a very cool full length mirror on the closet door which was unique in that it slid sideways rather than open full.

The area is safe and full of options for shopping and eating including being right across the street from one of the area's longest and best fancy restaurants called Tiebel's which has been there since I grew up in that area nearly 40 years ago.

  • Liked — Location, excellent free breakfast
  • Disliked — More attention needed to housekeeping details
  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank markmywordz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 27, 2008

We stayed at this hotel for two nights, in a whirlpool suite, on a mini-getaway for our Anniversary. We were on the second floor.

The hotel is clean, the rooms are clean, (and I am pretty picky!!). The front desk staff was very friendly and helpful.

The breakfast was great and there was a good variety of prepared hot foods as well as the 'typical' cold cereal, donuts fruit and toast. It was nice that the breakfast area was in a Great Room, and not right next to the front desk. The breakfast attendants both mornings were very friendly and helpful.

There was a local paper available daily as well as weekday delivery to your room of the 'USA Today'. Free water, granola bars and hard candy in the foyer.

We did not have any problems with noise from other guests, except that you can hear when the whirlpool next door has the "jets" on, but they are on a 30 minute timer, and fortunately was on when we weren't trying to sleep, and easily drowned out by the TV. Which is another hightlight, all of the rooms have flat screen 32in TV's! Awesome! (I'm not sure if there would be more noise if you were closer to the elevator and ice machine, which are in the middle of the floor. I would seek to avoid those rooms, in general, at any hotel.)

The towels are super thick and the bedding is of good quality. The lighting in the bathroom is great and there is a huge mirror and lots of counter space. There is a fridge and microwave in the room as well.

Our only 'complaint', was that housekeeping skipped our room, not real sure why, but it wasn't a big deal, we only really needed more towels and the trash emptied, but those were minor things in our opinion. We did go down for breakfast and then came back and used the whirlpool before getting dressed and leaving for the day, so perhaps, when they saw the 'Do Not Disturb' sign they bypassed our room, and thought we were fine.

We would def recommend this hotel, and we would visit with our children as well. There is an indoor pool, whirlpool and exercise area, altho we did not use them.

  • Liked — The hotel is modern, comfortable and affordable.
  • Disliked — A little tricky to find if you're not familiar with the area, look it up before you hit the road. :)
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank JlllB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Schereville North

Property: Holiday Inn Express Schereville North
Address: 1773 Fountain Park Dr, Schererville, IN 46375-1880
Phone Number:
Location: United States > Indiana > Schererville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Schererville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Schereville North 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites in Schererville, Indiana Enjoy a comfortable stay at our choice Schererville hotel, conveniently located in the heart of Schererville at the crossroads of Highway 31 and 40 and near many area attractions. Situated near Indiana Dunes National Lakeshore,Gibson Woods Nature Preserve and Oak Ridge Prairie County Park,our hotel in Schererville is near scenic landmarks where your family can enjoy a wide variety of outdoor activities from swimming in Lake Superior to snow-skiing. Our Schererville hotel is near Washington Park Zoo and Deep River Water Park,both popular summer venues, as well as the Blue Chip Casino, where adults can enjoy quality entertainment.If shopping is your preference, stop by Westfield Southlake Mall with over 100 stores, located six miles from our Schererville, IN hotel. Business travelers will also enjoy a stay in our Schererville hotel because of its close proximity to area businesses including Bethlehem Steel, Meridian Rail Services, State Farm, Ford Motor Company and Avery Dennison. Our hotel in Schererville is also just 30 miles from downtown Chicago and offers premium meeting facilities sure to meet all of your business needs. During your stay in Schererville, enjoy our heated, indoor pool, newly renovated 24-hour Fitness Center and a free hot breakfast. Book your reservation today and take advantage of our great Schererville hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express Schereville North Hotel Schererville
Holiday Inn Schererville
Schererville Holiday Inn

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