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Review Highlights
Nice park, awesome theming, bad coaster upkeep and ride operations

Visited the park over Labor Day weekend for the first time and our overall impression of the park... read more

Reviewed 1 week ago
Nicki J
A great theme park

I’m not sure why there are any bad reviews of this place. While I’m sure there could be things done... read more

Reviewed 2 weeks ago
kerbee2-1
,
Saint Louis, Missouri
via mobile
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Reviewed 2 weeks ago

my family attended Aug 24...arrived at opening time, left at 6pm. the rides were fun as always...we took our 3 year old grandson for the first time and he had a good time. for the first time, I have a complaint about the park...the service everywhere, all day, was horrible. Some food places closed...and anything that was opened was poorly staffed. also...each place we got soda, the mt dew was terrible; good thing it was free. what I still call Kringle's was a 1 hour 15 minute was from the time we got in line until we sat at the table with food. busy day at the park...but again, poorly staffed. the huge wait was check out...only 1/2 of the check outs were working. parts of the family went to the "Alamo" for lunch. At about the 30 minute in line mark, a worker from the restaurant and asked the lady in front of my daughter, "can I cut in line, I only get an hour for lunch"? The lady honestly said, "I do mind...I was 25 when I entered this line and I'm 68 now"! As we were leaving...some wanted fudge, others ice cream. Behind the counter where the fudge and other goodies was, were only 2 people working at the time we were there. Likewise at the ice cream place two people...one scooping, one running the register. I complained at the "service" window on the way out...but the 14 year old girl I was talking to really didn't give a rip. So...Santa Claus Land....you get a D- for service on August 24. I've been coming to your park since you were Santa Claus Land....I still remember the big Santa that used to be there...then was a Buslers for years, and now is somewhere near Evansville on 41 south...but this was the poorest service I have ever experienced. Not sure why; of course we will come back...been coming there for 40 years...won't stop now.

Date of experience: August 2019
Thank ClickerM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWGuestRelations, Manager at Holiday World & Splashin' Safari, responded to this reviewResponded 2 weeks ago

Thank you for your feedback - I've passed it along to our Management and Foods Teams.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

I’m not sure why there are any bad reviews of this place. While I’m sure there could be things done a little better. Nothing at this theme park is that bad. We have come on to occasions 3 years ago and this years on Labor Day weekend. Lines were not bad, employees were all happy and helpful. We enjoyed our visit

Date of experience: August 2019
Thank kerbee2-1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWGuestRelations, Manager at Holiday World & Splashin' Safari, responded to this reviewResponded 2 weeks ago

We're so glad that you enjoyed your visit and hope you come see us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

This is a great place to visit and take the family!! Great rides! Great atmosphere!! only negative is they need more places to eat!! Long lines and long waits at all the lunch places!!

Date of experience: August 2019
Thank Chase54321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWGuestRelations, Manager at Holiday World & Splashin' Safari, responded to this reviewResponded 2 weeks ago

Thanks so much for coming to see us. I'll make sure to get your feedback passed along to our Management Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Free soft drinks and short lines all day long; staff was also friendly! The Voyage and Thunderhawk roller coasters are awesome!

Date of experience: August 2019
Thank travelerS8766UJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWGuestRelations, Manager at Holiday World & Splashin' Safari, responded to this reviewResponded 2 weeks ago

Thanks so much for coming to see us. We hope you visit again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We just went on Sunday. It was a blast! There is so much for everyone to do. The lines were short. Love the free drinks and sunscreen. Great value

Date of experience: August 2019
Thank Love2travel618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWGuestRelations, Manager at Holiday World & Splashin' Safari, responded to this reviewResponded 3 weeks ago

Thanks for visiting. We hope you come see us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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