A friend and I went to the Country Ribeye for dinner. It was a Saturday evening around 4:30 and there were 2 cars in the parking lot when we arrived. When we were waited on I asked for a glass of ice. When she came back to take our food order she brought my friend's drink, but not my ice. Then we waited for over an hour for our food. When it finally came, there was butter and sour cream in the potato. I had ordered it dry. So I had her take off the butter and sour cream. I had also ordered a side of broccoli which I never did get as the waitress never came back to check on us. When she did come back it was to bring our bill. At my request, she did take the charge for the broccoli off the bill but when I got home I noticed that she had charged me for the sour cream that I didn't order and sent back. The food, itself was very good, but horrible service.