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“Great indoor pool area for kids!”

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Country Inn & Suites By Carlson, Portage
Ranked #1 of 10 Hotels in Portage
Certificate of Excellence
GreenLeadersSilver level
chicago, il
Level Contributor
65 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Great indoor pool area for kids!”
Reviewed July 16, 2013

We needed a hotel to stay at in Portage in for a wedding over a July weekend. We were so pleasantly surprised with the accommodations! We had 2 adjoining Queen sized rooms that were clean and met our needs for a family of 6.
This location is EASY access from the tollway, reasonably priced, has microwaves and mini-frig's in rooms as well as complimentary coffee and cookies at the reception desk all day and a great breakfast buffet.
You cannot beat the price, location and service. Our beds were comfortable, coffee and breakfast were great and our kids loved the pool area.

Room Tip: We had 2 connecting queen rooms that were great for a 2 parent family with 4 kids.
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  • Stayed July 2013, traveled with family
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Helpful?
1 Thank lizrogatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JIm_Daly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, July 30, 2013
All around us other hotels are prioritizing truckers well not us, we are all about family. Sure we have some trucks here too but we love the kids and family that frequent us every day of the year and they are our bread and butter audience.

Thanks for the kind words and for taking the time to share your thoughts with us.
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545 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Old Saybrook, Connecticut
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 10, 2013

I followed the reviews on this site to this very good hotel. Front desk staff was courteous, professional, and helpful with a couple of requests. Breakfast room staff did an outstanding job dealing with the morning rush and keeping all items available - breakfast was a notch above most included meals. The hotel was very quiet, despite being full for the weekend I was there - no typical hotel noise at all, maybe it helped that my room was on the top floor. Definiely recommend this place and will stay again when in the area. The bed was not the best I have ever slept in, but was pretty good - maybe a 4 star instead of a five for the bed - otherwise - super.

Room Tip: 4th floor (the top) was extremely quiet for a hotel. Make a reservation, this is a busy place.
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
Thank Glenn06475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JIm_Daly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, July 30, 2013
Your kind words are very much appreciated. Our staff members who are moms n dads themselves take great pride in making you and your family comfortable and safe.

Have a great summer. Please come back very soon!
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Belleville, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 8, 2013

All was very good here/included breakfast delicious and wide variety of foods/great value/rooms wonderful and clean/pretty new establishment/hard working staff/convenient location!! Other restaurants nearby/adjacent to Longhorn Steakhouse and Bass Pro Shop!!!

Room Tip: odd nembered rooms are on highway side but very quiet nonetheless;maybe light sleepers pick even num...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JIm_Daly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, July 30, 2013
Thank you for sharing your thoughts with us and our guests and future customers. We are always happy to please our guests and make their stay memorable. Please come back to see us very soon!
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Philadelphia, Pennsylvania
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 2, 2013

Just a quick one night stay here, but it had plenty of room for our family, and we very much enjoyed our time. The bed was super comfortable, and the breakfast was good. I'd stay away from Quaker Steak and Lube for dinner, where we were treated very rudely, but otherwise, we would recommend this hotel readily.

  • Stayed June 2013, traveled with family
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Helpful?
Thank Ghousemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JIm_Daly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, July 30, 2013
We are always trying to raise our game and are happy to make your stay memorable. We are like you, just regular family people who know what we would want ourselves and who try hard to make that available to all of our wonderful guests. your comments indicate that we have succeeded.

Have a great summer. Please come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 29, 2013

We were in the area for a wedding in Munster. Since we are from the southern part of the state and had never been to the Indiana Dunes we decided to come up a day early and to stay in Portage. I picked the Country Inn and Suites based on the reviews and price and when we got there I was so glad I picked this hotel. The room was so big it wasn't like being stuck in some cramped room you find at most hotels. Normally we vacation where we can rent a cabin so we have plenty of room and we were both surprised how big the room was. Everyone we came in contact with was very nice and friendly. We enjoyed the free cookies each day...what a nice treat! Breakfast had a lot of choices to choose from and different items each day. The location was excellent for our needs. I never did get the time to go to the pool or gym but both areas looked nice and clean. Thank you for such a wonderful stay!

  • Stayed June 2013
    • Value
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Helpful?
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JIm_Daly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, July 30, 2013
Laura thank you for trusting your family to us. We know that you have lots of Hotel choices for your trip to Portage so we thank you for staying with us and hope that you will come back again very soon.

Have a wonderful summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakewood, Ohio
Level Contributor
151 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed June 6, 2013

We rarely use any other chain and have always been pleased with Country Inn & Suites, but this property was horrible! Reservation was made through Club Carlson online with request for a room on the top floor which was not honored. So, naturally, sleep was horrid with people tromping about like elephants above us.
But the WORST was nothing but cold cereal and coffee for breakfast. Apparently the breakfast hostess didn't show up and this place hadn't made any contingency plan for someone else to cover the job. By the time we were leaving, we noticed that someone was just beginning to prepare for some of the hot breakfast items -- We only saw this because we had to walk back to the breakfast area to grab some coffee for the road since the urn in the front lobby was empty!
If we need lodging in this area again, we will either keep going to the next closest Country Inn property or stay at another brand.

  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank Jan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, June 10, 2013
A serious accident at home sent our breakfast attendant to the hospital overnight.

As soon as we heard that she would not be at work we had another person fill in for her. Unfortunately she was not able to get to the property on time to have everything ready for our early departing guests.

Regardless, we let you down and for that we are extremely sorry!
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Chicago, Illinois
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 27, 2013

My husband and I were in town for a wedding for the weekend so we had the pleasure of staying for 2 nights at this Country Inn & Suites. This is an amazing hotel for the price! The complimentary breakfasts were delicious (best blueberry muffins ever!), our room was very clean and bigger than we expected, the staff was very friendly and helpful. The 2 mornings we were there for breakfast, the staff handling the breakfasts were always asking us "is there anything else we can get you?" even after we'd been sitting down and ready to eat. What a hospitable staff! We LOVED our stay and will definitely be back or will recommend Country Inn & Suites in the future. Unfortunately, we didn't get to try out the pool or gym due to time constraints but we will aim to next time. Thank you again!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank SKC324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this review, May 30, 2013
Thank you so much for taking the time to share your exoperience with us. We are happy that you and your family are so happy and hope that you will be sure to recommend us to anyone else who may be coming this way in the future.

We heard that the wedding was a great time and that party was a blast. We are thrilled to have been an extension of your enjoyment and glad that we lived up to your expectations of us.

Have a great summer. I hope to see you again in the future!
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Additional Information about Country Inn & Suites By Carlson, Portage

Property: Country Inn & Suites By Carlson, Portage
Address: 1630 Olmstead Dr, Portage, IN 46368-1696
Phone Number:
Location: United States > Indiana > Portage
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Portage
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Portage 3*
Number of rooms: 100
Official Description (provided by the hotel):
We are located near the the Indiana Dunes National Lakeshore and just 1 mile from Portage's Riverwalk beach park. We are a family friendly hotel with a large aquatic center featuring a kiddie pool, hot tub, swimming pool and an arcade area. We offer a great free breakfast every morning that includes fresh homemade waffles, various hot items like sausage and eggs as well as lots of fruits and cereals. We are just 45 minutes from downtown Chicago with great rail service available daily until midnight or later. The famed Lighthouse Outlet mall is less than 20 minutes away as are numerous casinos. Portage is a great place to vacation or just visit. Our beaches are second to none and our people are friendly and always inviting.. The famed Steel Mills of NW Indiana are just minutes away from the hotel so business clients are always welcomed. Specially negotiated rates are available for all contractors and vendors doing business with the mills. ... more   less 
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Also Known As:
Country Inn And Suites Portage
Country Inn & Suites Portage Hotel Portage
Country Inn Portage
Portage Country Inn

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