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“Second time I have stayed here”

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Country Inn & Suites By Carlson, Portage
Ranked #1 of 12 Hotels in Portage
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 24, 2013

Traveling on Business - this is a great place to stop. The hotel is clean, and breakfast is ready maybe a little before 6am on some mornings. It's obvious that the person taking care of breakfast cares about her job - it's really done well. That's great when you have to get out early. Rooms were nice, bathroom is bright, beds are good.

The staff is just great - they always say hello.

Room Tip: there is a great restaurant up the hill at the Bass pro Shop - and you get a discount I think if you...
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  • Stayed: April 2013, traveled on business
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Thank Hugh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded May 16, 2013

Hugh thanks for taking the time to share your experience with us. We try hard to make every experience great and love when we hear from great guests like yourself who share it with us.

Our breakfast is one of the best anywhere. We make it fresh every morning (not microwaved) and are proud of how many comments we receive about its quality and the friendliness of our Hostesses.

Please come back to see us again when your travels bring you back to beautiful Portage, IN

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502 - 508 of 611 reviews

Reviewed April 8, 2013

I took my kids for a one night stay over spring break. The pool was perfect for them ages 4 and 6. The room was a great setup for a family with young kids. We got a room with 2 queen beds that had a door to shut off the bedroom so we could stay up in the sitting area and watch tv after the kids went to bed. It was reasonably priced and we all enjoyed the Tempurpedic mattresses. He hotel is located right next to Bass Pro shop and the restaurant there is great and has a giant fish tank that my kids love. It is also very close to the Indiana dunes and was only 25 minutes from Michigan city lighthouse outlet mall. We loved the fresh fruit and cookies and coffee. The breakfast was included and had more food than we could eat. We all had a great time and would definitely stay again.

Room Tip: Make sure to get a room with Tempurpedic mattresses.
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  • Stayed: April 2013, traveled with family
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2  Thank JulieH400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded April 9, 2013

We agree 100% about the BassPro shop and how much fun it is. We go there ourselves to eat at their restaurant which has always been a good experience.

We receive so may comments about our Tempurpedic beds. People love them and tell us that sleeping on them provides them with the best nights sleep they have had in years.

Thanks for staying with us. We enjoyed having you and your family here and look forward to seeing you again soon.

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Reviewed March 10, 2013

Very nice motel, very clean and friendly staff. Staff was very good about keeping the pool area stocked with fresh towels as the place was booked and the pool area was packed up until it closed. Breakfast was very good, with a wide variety of choices from cold cereal to biscuits and gravy. Kudos to Robin, the breakfast attendant who kept everything stocked and kept bringing out the hot foods and kept the breakfast area neat and clean-- she did a darn good job for being the only breakfast attendant!!! Rooms nice, beds really comfortable. Our kids enjoyed the pool and game room. I would stay here again!!!

  • Stayed: March 2013, traveled with friends
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1  Thank medgirl_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded April 9, 2013

We pride ourselves on being family friendly. All to often you take your life in your hands staing at other hotels in the area that have huge trucks in and out of the parking lot all night making noise that keeps everyone awake.

We are pleased to say that we do not have such issues. We do have lots of families here with kids who are having a great time in our Aquatic Center. We can get a bit noisy during the day but come bedtime the kids are usually tired from swimming all day so things quiet down nicely and you can have a great nights sleep in one our TemperPedic beds.

We thank you for sharing your comments with us and look forwrad to seeing you here again very soon!

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Reviewed February 25, 2013

My children and I have stayed here several time while visiting family. I hadn't been expecting to come here again, but after my flight to Boston was changed to Chicago because of the snowstorm, my brother booked us a room here for two nights. (We got a very good price because he works at the mill.)

I must say that during our last visit three years ago we were unimpressed with the condition of the hotel, but that was not the case this time! The breakfast is better, and the rooms are much cleaner and more comfortable. There was a bit of noise the first night because many local families use the hotel for "staycations", but we were also extremely tired after a 10 hour flights and perhaps over-sensitive. The second night was peaceful.

Most of all, the desk staff was very nice. Due to the time difference from Germany my children wanted their breakfast at around 3am. There was some fruit and cookies in the lobby, and the night clerk was kind and gave me plates and silverware to make sandwiches.

This is really the best place to stay for a visit in NW Indiana, and even for Michigan City (outlet mall). We would go back anytime.

Room Tip: The upstairs room we had was roomier than the corner ground floor room we had always preferred.
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  • Stayed: February 2013, traveled with family
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1  Thank GermanMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded April 9, 2013

Thank you so much for taking the time to share your stay experience with us. We try very hard every day to make sure that you receive value for your money and to make sure that every stay is better than your last.

We have added many more breakfast items and changed up our bedding to make things more comfortable so its nice to know it makes a difference.

Please come back to see us next time you are in Portage!

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Reviewed January 31, 2013

Overall this is a very nice hotel. Rooms, pool, eating area, lobby and grounds are all nice. There are a few good restaurants in walking distance. The beds are comfy and I slept very well. My only complaint was with housekeeping issues. The bed spread had dried on food or something on it and the coffee pot was dirty. On the surface the rest of the room seemed clean but when you find these things it makes you wonder how much cleaning was really done. Also, the carpets were showing a lot of wear and the door was very squeeky (needs some oil). The breakfast was pretty much standard fare for this chain. I will probably give this hotel another try on my next trip but if poor housekeeping is noted again that will be a deal breaker in the future.

  • Stayed: January 2013, traveled on business
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Thank rondot98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded February 5, 2013

Thank you for taking the time to share these comments about your stay. I am sorry that your stay was less than 100% satisfactory. We are always trying to be better but clearly we let you down and for that I am truly sorry.

I hope that on your next trip to the area that you will come back to stay with us again and allow us to show you that we are better than you experienced this time.

Our very best to you and your family!

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Reviewed December 8, 2012

I stopped at this location on the way to a business assignment. It was December 2012. The room was clean and the bed was comfortable. I had to wait a bit when I checked in at 10pm, but I guess that was to be expected. Breakfast started at 6am, and it was out and ready on time. I would stop at this location again, it was easy to find and at an easy on/off exit. I wasn't there long, but I would stay there again.

Room Tip: there are places to eat very close to the hotel
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  • Stayed: December 2012, traveled on business
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1  Thank Hugh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded January 14, 2013

Thank you for your recent stay at our property. We hope that next time you will have more time to spend with us and to enjoy what the Portage area has to offer.

Please come back to see us again the next time your travels bring you to our area.

Happy New Year to you and your family!

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Reviewed December 2, 2012

We stayed here for Thanksgiving 2012 (11/21-11/24/12). The outdoor grounds are well maintained and the check in area is warm & welcoming (love the fireplace). We booked a family room online, but were given the better Government rate @ check in (none were available when we first booked). We opted for the more quiet room (away from highway & vending) for the extra $. It was well worth the cost. The family suite is furnished with a King sized bed in a seperate room from the common area with 2 twin beds. All beds were by Tempurpedic (we love ours). Karen (General Manager) and all of her staff were attentive, informative, professional and courteous. They addressed any issues we had immediately and gave wonderful recommendations for local places to eat. If you are ever in the area (about an hour to hour & half from Chicago), this is the place to stay. Their workout equipment is sturdy and the pool area is wonderful for families with small children. It has a slide for the kids in their own pool, hot tub & another family pool.

Room Tip: Request the room upgrade at booking for a quiet room. Although it costs a little more, it is well wo...
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  • Stayed: November 2012, traveled with family
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1  Thank Vegdash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded December 5, 2012

Thank you so much for your kind words.

Our staff members will be pleased to see your comments and to know that their hard work has yet again paid off in a teriffic guest experience.

Now if we could just get the word out to everyone about how great the Portage area is our mission would be completed.

Please come back to see us soon.

Happy Holidays to you and your family

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Additional Information about Country Inn & Suites By Carlson, Portage

Address: 1630 Olmstead Dr, Portage, IN 46368-1696
Phone Number:
Location: United States > Indiana > Portage
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Portage
Price Range: $97 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Portage 3*
Number of rooms: 100
Official Description (provided by the hotel):
We are located near the the Indiana Dunes National Lakeshore and just 1 mile from Portage's Riverwalk beach park. We are a family friendly hotel with a large aquatic center featuring a kiddie pool, hot tub, swimming pool and an arcade area. We offer a great free breakfast every morning that includes fresh homemade waffles, various hot items like sausage and eggs as well as lots of fruits and cereals. We are just 45 minutes from downtown Chicago with great rail service available daily until midnight or later. The famed Lighthouse Outlet mall is less than 20 minutes away as are numerous casinos. Portage is a great place to vacation or just visit. Our beaches are second to none and our people are friendly and always inviting.. The famed Steel Mills of NW Indiana are just minutes away from the hotel so business clients are always welcomed. Specially negotiated rates are available for all contractors and vendors doing business with the mills. ... more   less 
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Also Known As:
Country Inn & Suites Portage Hotel Portage
Country Inn And Suites Portage
Country Inn Portage
Portage Country Inn

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