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“Wonderful for families!”

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Country Inn & Suites By Carlson, Portage
Ranked #1 of 12 Hotels in Portage
Certificate of Excellence
GreenLeadersSilver level
Reviewed November 20, 2012 via mobile

I was overjoyed to find such a wonderful place for my family of five to stay. We have a four-year-old, a three-year old, and a baby. The two room suites, with two twin beds in the suite area and a king size bed in the bedroom was ideal! There is coffee, tea, cookies and fruit all day and evening in the reception area, which is perfect!! I love my coffee! The pool area has a kiddie splash pool with frog slide, plus a hot tub, and a full sized pool! There's a workout room and great breakfasts! Last but not least, there is a lending library with books for kids and adults. Also, the staff was very pleasant and friendly and very helpful. i felt like the staff treated us as if we were guests of a five star resort. I was so happy with our stay. This place was perfect! Oh, and there is a drive-thru Starbucks, McDonalds, a deli sandwich place, Lonestar steak, and a Quaker Steak and Lube all within easy walking distance! (LOVE)!!

  • Stayed: November 2012
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Thank CeeLove2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded November 30, 2012

We have a huge base of corporate clients who spend time with us every week but when it comes down to what we do best, its taking care of families. We are all about families.

When you come here and allow us acces to your most precious belongings, your family members we owe you. We owe you an experience they will remember. We owe you value for your money. We owe you a safe envoirnment in which your family can have fun without security worries and we owe you our complete attention and best effort at all times.

Please come back to see us soon.

Happy holidays to you and your family!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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535 - 541 of 636 reviews

Reviewed October 27, 2012 via mobile

Rooms were very nice and clean. Love the beds in the room. Bathroom was very nice big and updated. Breakfast was okay the staff could have been more friendly. My daughter loved the kiddy pool with the slide. Overall a nice place. Would stay again and recommend to family and friends.

  • Stayed: September 2012
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Thank Marie0021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded November 30, 2012

Marie to have you recommend us to others is the ultimate compliment. It means we have done our job and you received an experience to remember. I cant think of anything better than that.

Please come back to see us again very soon.

Happy holidays to you and your family!

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Reviewed October 25, 2012

My wife and I took some family friends to Chicago for a weekend and decided to use this hotel as our base. We stayed in a family suite which was essentially a two bedroom suite, one with two double beds for the kids and one with a king bed for us. The kids room also included a microwave, fridge, and sink. The bathroom was roomy with a good shower. Our room was the first one from the parking lot, so in and out was easy as well. Price was acceptable, service was adequate and the kids loved the pool area. Breakfast had a lot of hot options as well as plenty of other breakfast options. I would recommend this place to anyone with kids who have to stay for a couple of days while in the Northwest Indiana area.

  • Stayed: October 2012, traveled with family
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Thank William J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded November 30, 2012

William, hosting you and your family was our pleasure. We take the responsibility of looking after your family very seriously and are proud to have made your stay in NW Indiana a pleasant one.

We hope that you and your family will grace us with your presence again the next time you come back our way.

Happy holidays to you and your family!

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Reviewed October 24, 2012

We stayed here for almost a week during our vacation in Indiana. We had plenty of room to get comfortably settled in while we did our hiking and visiting in the area. We took advantage of many amenities which enhanced our experience in pleasant surroundings. Our ground floor room was located close to the parking area, making it easy to transfer to and from our car. The property was clean and well maintained by a courteous staff.

Many families stayed here over the weekend taking advantage of an attractive, large pool and game area.

  • Stayed: October 2012, traveled as a couple
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Thank Zafss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded November 30, 2012

NW Indiana and in particular the Portage area has so much to offer for vacationing families. From great beaches to great fishing to great fish restaurants and great hotels, we have it all!

We are so pleased that you choose to stay with us during your vacation and that we were able to add to your enjoyment of this great City and area. We are truly blessed to be residence and to have great visitors like you spending time with us.

Have a wonderful holiday season and please come back to see us very soon.

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Reviewed October 24, 2012

After reading great reviews of this hotel, I was excited for our stay. Maybe I am harder to please, but I felt for the cost of the room, this hotel was not such a great value. We had a double queen room for our family. We could have used more space and thought about asking for an upgrade, but with the small amount of time we expected to be there, we didn't think it was worth any more money. We were able to check in early which was very helpful. The room had many stains on the floor and the bedspreads. And the beds were made in a very sloppy manner which begs to wonder how well they were cleaned prior to our arrival. No cookies at the front like the kids were expecting and when there was, they were under cooked. Hotel staff other than check in/check out were very friendly and the breakfast staff were very nice. Check in staff were just kinda impersonable. The pool has a very high chlorine content, don't expect to be able to hang out there more than 30 minutes. The pool does have long hours and that is a plus. We didn't have any problem with noise and in general our stay was just okay. Pretty sure another trip to this area would have me looking around for other options.

  • Stayed: October 2012, traveled with family
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Thank tigrsfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded November 30, 2012

First of all we are Sox fans here so we will not hold it against you that you are a Tigers fan lol.

Clearly we didnt live up to your expectations and I am sorry for that. It is always our goal to provide clean and confortable accomodations and to do so at a price point that is acceptable to our guests. We let you down and feel badly for having done so.

Please come back the next time you are in the area and we will provide you with the type of experience that you expect and deserve.

Happy holidays to you and your family!

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Reviewed October 23, 2012

First off let me say I generally dislike staying in hotels, however this hotel I have returned to several times and it's always seemingly clean and comfortable. The decor in the rooms is relaxing and I feel like I am not in a hotel. Beds are comfortable. The front desk staff was friendly and checked us in quickly. The pool area seems well maintained. Three great restaurants, a gas station and fast food within walking distance. Recommend this hotel to all.

Room Tip: Choose a higher floor on the west side to avoid noise, also if possible, pick an actual suite to enj...
See more room tips
  • Stayed: May 2012, traveled on business
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Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded November 30, 2012

Julie thanks for taking the time to share your experience with us.

Our goal to make you feel at home was accomplished and thats what we are all about. We dont have fancy gagets in our rooms that you need a technical manual to operate, we have what you want and what you have at home. Thats what the Country Inn experience is all about.

Please come back to see us again very soon.

Happy holidays to you and your family!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2012

Check in and check out were prompt and courteous. There were cookies for the taking and they brought smiles to the kid's faces.

We got a Family Suite, which in our case, was two twin beds in the main area and one king bed in a separate room. Talk about the perfect set up for our family! The main area also had a small round table and four chairs, a desk and chair, nightstand, drawers, TV, microwave, mini fridge and a sink. The separate bedroom had drawers and TV, nightstands and a small closet. There was also a small closet just inside the room door. It was an excellent floor plan. I wish more hotels offered such rooms and at such a great price. Each sleeping area had it's own climate control too. Nice!

The bathroom was roomy. Plenty of towels. Nice clean shower. There was some mystery sludge in the corners of the bathroom counter (stuff that had accumulated there, no doubt, after countless wipes that didn't clean out the corners).

Bed linens were stained, which is always a turn off. Beds were nice. We knew we would be sleeping on a TP bed and it was comfortable.

The mini fridge door was open when we entered the room so we promptly shut it, but that meant there would be no using the fridge for our stay. It didn't feel cold inside the fridge at all. Bummer because we needed it.

Free WiFi was great. Worked well and wasn't too slow.

Breakfast was an amazing spread. It was busy, busy, busy (a Sunday morning) but they kept it all well stocked and hot. Eggs, ham, all kinds of topping for an omelet, biscuits and gravy, bagels, muffins, toast, juices, cereals, milk, waffles (they even had pumpkin spice batter, yum!), etc etc etc. Lots of good options to choose from to satisfy everyone over and over again.

The place was generally clean and the type of room we got was great. Overall value for the room type and breakfast was phenomenal. Now if we could just do something about those elephants in the room above us...even with earplugs it sounded like they were jumping out of bed at 4am. I can't wait to find a hotel where I cannot hear anyone above us.

  • Stayed: October 2012, traveled with family
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Thank CinnaPatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimdaly, General Manager at Country Inn & Suites By Carlson, Portage, responded to this reviewResponded November 30, 2012

Patty thanks for your kind comments and review of your stay.

We are pleased you are sharing your thoughts on the value we offer and the features in our rooms.

We are always striving to be better and will be sure to keep improving ourselves.

Sorry about the noise from above. Kids are kids and will jump on the bed no matter where they are.

Please come back to see us soon.

Happy holidays to you and your family!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Portage

Address: 1630 Olmstead Dr, Portage, IN 46368-1696
Phone Number:
Location: United States > Indiana > Portage
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Portage
Price Range: $98 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Portage 3*
Number of rooms: 100
Official Description (provided by the hotel):
We are located near the the Indiana Dunes National Lakeshore and just 1 mile from Portage's Riverwalk beach park. We are a family friendly hotel with a large aquatic center featuring a kiddie pool, hot tub, swimming pool and an arcade area. We offer a great free breakfast every morning that includes fresh homemade waffles, various hot items like sausage and eggs as well as lots of fruits and cereals. We are just 45 minutes from downtown Chicago with great rail service available daily until midnight or later. The famed Lighthouse Outlet mall is less than 20 minutes away as are numerous casinos. Portage is a great place to vacation or just visit. Our beaches are second to none and our people are friendly and always inviting.. The famed Steel Mills of NW Indiana are just minutes away from the hotel so business clients are always welcomed. Specially negotiated rates are available for all contractors and vendors doing business with the mills. ... more   less 
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Also Known As:
Country Inn & Suites Portage Hotel Portage
Country Inn And Suites Portage
Country Inn Portage
Portage Country Inn

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