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“Great Hotel East of Chicago”

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Best Western Plus Portage Hotel & Suites
Ranked #3 of 12 Hotels in Portage
Certificate of Excellence
Murphy, North Carolina
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great Hotel East of Chicago”
Reviewed September 19, 2013

I stayed at the Best Western Plus in Portage In two weeks ago and was very impressed with the hotel. The staff were very friendly and accomodating and the hotel had a small bar to relax and unwind after driving through Chicago in rush hour traffic on a Friday afternoon. I would highly recommend this hotel and most Best Western's across the country as the best value for your dollar.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlie9862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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411 reviews from our community

Traveler rating
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    102
    50
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    12
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Leaf Rapids, Mb
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 11, 2013

We stumbled upon this place as we were driving across state for a wedding. We hadn't planned on staying here but had driven as far as we could for the day.
Upon arriving we were greatest by very friendly and helpful staff. They explained the hotel and gave us an amazing rate
After checking into our room we went to the pool for a swim with our two year old. There was a pool for adults, a hot tub and a small wadding pool for children. There was water fountains and other water toys for our son to play in.
In the morning there was a free hot breakfast included and express checkout for ease.
To top it off if your a best western rewards member you get points for staying there
We will defiantly remember this one and stop there again

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jess H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this review, September 15, 2013
I wanted to express my gratitude for choosing us as your home away from home. We are always ecstatic to hear when someone has such a wonderful stay. We hope that we have the pleasure of serving you again.

Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 10, 2013

We checked in here very late at night, so we just needed a clean, comfortable room, in a safe area. This hotel met our needs at a rate that was less than any other comparable hotels on the internet. We actually drove a few miles out of our way to stay here, saving $10-30 overall.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank BucksMom423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this review, September 15, 2013
Thank you for giving us the opportunity to serve you, it is nice to hear that you had a pleasant stay and we are happy that we were able to fit your budget as well. We definitely look forward to having you stay with us again.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warren, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 8, 2013

Staff was extremely accomodating, friendly and helpful during our stay. Room was larger than most and very comfortable. Beds were comfy and provided a good nights sleep. Entire facility was clean and well maintained. Relaxing pool area and hot breakfast.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Donna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this review, September 15, 2013
We want to thank you for choosing us, and we are happy to hear you enjoyed your stay. It was our pleasure having you hear with us and allowing us the opportunity to serve you. We look forward to having you back again.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United States
1 review
Reviewed August 18, 2013

Excellent hotel, friendly staff, nice decor, nice rooms, comfortable bed. I was in town for a class reunion and this hotel was recommended for those of us who came from out of town. I have stayed at Best Western's before, but this hotel was by far the best one in the chain of Best Western's. Very satisfied with everything. I didn't eat the breakfast but I am sure it was nice.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this review, September 15, 2013
We thank you for the opportunity to serve you and your classmates. We are happy to hear your stay was pleasant and we look forward to having you again, next time definitely feel free to have breakfast on us.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
avon, United States
2 reviews
Reviewed August 15, 2013

the room was very clean, and the bed really comfortable, the employees kind and helpful, the only problem we encountered was the pool area..it was so hot and smelled so strongly of chlorine we couldn' t use the facilities, other than that the breakfast was good and staff was nice, do wish they had an outside patio

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this review, September 15, 2013
Thank you for allowing us to serve you, we were happy that your stay went well with a few exceptions but I wanted to personally let you know that we have looked into the pool area and have made the proper adjustments needed to alleviate the chlorine in the air. We hope to see you again.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
austin, United States
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 14, 2013

Very clean, Helpful desk. I came here to sleep and to get my kids to sleep. The kids had enough room and I had a good bed. They were not cranky because they could not sleep. Normally they start to scream and beat each other but this night they were rested. It is a good hotel

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Spencer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusPortage, General Manager at Best Western Plus Portage Hotel & Suites, responded to this review, September 15, 2013
We are happy to hear you had such a comfortable stay with us and we helped to keep family feuding to a minimum. Being a parent myself I definitely understand how hard bedtime can be. We definitely look forward to serving you and your family again.


Nicole Jones
General Manager
Best Western Plus: Portage Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Portage Hotel & Suites

Property: Best Western Plus Portage Hotel & Suites
Address: 6200 US Highway 20, Portage, IN 46368-1319 (Formerly BEST WESTERN PLUS Portage Hotel & Suites)
Phone Number:
Location: United States > Indiana > Portage
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Portage
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Portage Hotel & Suites 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the Best Western Plus: Portage Hotel and Suites! We are located just 45 minutes from downtown Chicago, in Northwest Indiana! Our brand new facility is one of a kind, featuring: 32" Flat screen TVs, refrigerator, microwave, and coffee maker in EVERY room, complimentary full hot breakfast, 24 hr. business and fitness center, Family Aquatic Center, newly opened BW Pub, supremely clean and comfortable rooms, and free Wifi! Also including our stellar Meeting Rooms!! We here have an award winning staff committed to superior customer service! Whether you are the Business traveler, Semi-truck driver, or Family, we are the place for you! We hope to see you soon! General Information: Located off of I-94 exit # 19, Located off I-80/90 (Indiana Toll Road) exit #23 -turn RIGHT! WE HAVE TRUCK PARKING!!!!... We offer Suites and Standard rooms. Standard: King size bed -or-2 Queen size, Suites:-include separate living space with additional TV, dresser, oversize chair and pull-out sofa sleeper. Available: King size bed -or-2 Queen size. ... more   less 
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Also Known As:
Best Western Plus Portage Hotel And Suites
Best Western Plus Portage Hotel Portage

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