My friend and I wanted to get away for an overnight trip to have a girls weekend and relax. Swan lake was a beautiful setting, serene quiet and the grounds were gorgeous. We were extremely disappointed because we asked about the 'onsite' resort spa over the phone way before our arrival date and also when we checked in. We were NEVER told or advised to make an appointment or the one spa staff is only there at certain times and has to be paged. We were told before arriving and when checking in when we were ready for spa to call front desk and they would take care of it for us. We called down and were told they would contact the spa staff. They called back and said she was booked at another facility. So our main point of coming there was this amazing spa advertised online. We were very disappointed when the manager said it clearly says on advertisement to make an appointment which the staff Never ever advised when we asked how it works and how we get it done. The trip was still fun and we enjoyed the grounds restaurant patio and Cool bar. Our room had about an inch of dust on nite stand and other furniture. Room not worth 200 a nite. Thankfully we had good weather and focused on being outside
- Official Description (provided by the hotel):
- Swan Lake Resort offers two championship 18 hole golf courses, 91 deluxe hotel rooms, 2 extra-large suites, 4 rustic log cabins, 6 quaint cottages, 8 fairway villas, and a fairway house. Deluxe non-smoking King, Deluxe non-smoking Queen beds, King suite. Two on site restaurants,banquet and conference center, all inclusive destination. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Hotwire, Cancelon, Orbitz, Travelocity, Cheap Tickets and HotelQuickly so you can book your Swan Lake Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Swan Lake Hotel Plymouth